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Life Care Center of North Glendale
13620 North 55th Avenue, Glendale, AZ 85304 (opens Google Maps) · Maricopa County · (602) 843-8433· 223 certified beds · avg 119 residents/day · certified since Apr 10, 1986 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
4/5
Health inspection rating (on-site)
inspected Jun 12, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.40
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. F-0645
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
View all 20 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 12, 2026 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · F-0687 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jun 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 12, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725 |
| Aug 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jun 14, 2024 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Jul 3, 2023 | E · Potential for more than minimal harm, pattern | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| May 5, 2022 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| May 5, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 5, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| May 5, 2022 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| May 5, 2022 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| May 5, 2022 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| May 5, 2022 | D · Potential for more than minimal harm, isolated | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · F-0660 |
| May 5, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| May 5, 2022 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| May 5, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 6).
All citationsSerious citations (G–L)
2022
All citations: 10
Serious citations (G–L): 0
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
2026
All citations: 6
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 10 | 0 | E |
| 2023 | 1 | 0 | E |
| 2024 | 2 | 0 | D |
| 2025 | 1 | 0 | E |
| 2026 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityArizona averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.40
Arizona average: 3.97
U.S. average: 3.95
Registered Nurse hours
This facility: 0.59
Arizona average: 0.69
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.04
Arizona average: 3.50
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.40 | 3.97 | 3.95 | bottom 31% in Arizona; bottom 32% in the U.S. |
| Registered Nurse hours | 0.59 | 0.69 | 0.69 | bottom 49% in Arizona; top 50% in the U.S. |
| Weekend total nurse staffing | 3.04 | 3.50 | 3.50 | bottom 32% in Arizona; bottom 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.49 | 0.48 | bottom 34% in Arizona; bottom 42% in the U.S. |
| Total nursing staff turnover (%) | 29.6 | 45.2 | 45.8 | top 13% in Arizona; top 14% in the U.S. |
| RN turnover (%) | 20.0 | 43.6 | 42.9 | top 13% in Arizona; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.39, RN 0.59, weekend 3.03.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.39 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Life Care Center of North Glendale. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Developers Investment Company INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/1993 |
| Alexander, Antoinette | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/25/2017 |
| Alexander, Antoinette | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/25/2017 |
| Butner, Nancy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/16/2018 |
| Butner, Nancy | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/16/2018 |
| Carroll, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/08/2016 |
| Carroll, John | Individual | ADP of the SNF | NOT APPLICABLE | 03/17/2025 |
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 04/21/1994 |
| Developers Investment Company INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/1993 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/13/2024 |
| Glendale Medical Investors Limited Partnership | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/27/1966 |
| Glendale Medical Investors Limited Partnership | Organization | ADP of the SNF | NOT APPLICABLE | 08/31/2000 |
| Henry, Terry | Individual | Corporate Director | NOT APPLICABLE | 08/16/1999 |
| Lay, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 02/09/2018 |
| Life Care Affiliates II | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/27/1988 |
| Life Care Affiliates II | Organization | General Partnership Interest | NOT APPLICABLE | 06/01/1993 |
| Life Care Affiliates II | Organization | ADP of the SNF | NOT APPLICABLE | 08/31/2000 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/27/1988 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/17/2025 |
| Preston, Aubrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/13/2024 |
Showing 20 of 28 parties CMS has on file for this facility; 8 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Life Care Centers of America — 194 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Life Care Center of Paradise Valley — Phoenix, AZ · overall 3/5abuse
- Life Care Center of Scottsdale — Scottsdale, AZ · overall 5/5
- Life Care Center of Sierra Vista — Sierra Vista, AZ · overall 1/5abuse
- Life Care Center of Tucson — Tucson, AZ · overall 1/5
- Life Care Center of Yuma — Yuma, AZ · overall 2/5
- Mi Casa Nursing Center — Mesa, AZ · overall 3/5abuse
- Payson Care Center — Payson, AZ · overall 2/5
- Berkley Manor Care Center — Denver, CO · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 193 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How is routine foot care handled here, and does a podiatrist visit regularly?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Arizona midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 28 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 54 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Advanced Health Care of Glendale | 2.4 mi | Glendale, AZ | ★★★★★ | 4/5 | |
| Center at Arrowhead, LLC | 3.2 mi | Glendale, AZ | ★★★★★ | 4/5 | |
| Horizon Post Acute and Rehabilitation Center | 3.3 mi | Glendale, AZ | ★★★☆☆ | 2/5 | abuse |
| Agave Grove Post Acute | 3.4 mi | Glendale, AZ | ★★☆☆☆ | 2/5 | abuse |
| Freedom Plaza Care Center | 4.6 mi | Peoria, AZ | ★★★★★ | 5/5 | |
| Peoria Post Acute and Rehabilitation | 4.6 mi | Peoria, AZ | ★★★★☆ | 4/5 | |
| Christian Care Nursing Center | 4.7 mi | Phoenix, AZ | ★★★★☆ | 4/5 | |
| Coronado Healthcare Center | 4.8 mi | Phoenix, AZ | ★★★★★ | 4/5 | |
| Immanuel Campus of Care | 5.7 mi | Peoria, AZ | ★★★☆☆ | 2/5 | abuse |
| Boswell Transitional Care of Cascadia | 6.3 mi | Sun City, AZ | ★★★★★ | 4/5 | |
| Az - Rio Vista Post Acute and Rehabilitation | 6.4 mi | Peoria, AZ | ★★★★★ | 4/5 | |
| Sun City Post Acute | 6.5 mi | Sun City, AZ | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Maricopa, AZ — 77 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Life Care Center of Paradise Valley — Phoenix, AZ · overall 3/5abuse
- Life Care Center of Scottsdale — Scottsdale, AZ · overall 5/5
- Maryland Gardens Post Acute — Phoenix, AZ · overall 3/5abuse
- Mi Casa Nursing Center — Mesa, AZ · overall 3/5abuse
- Mirabella at Asu — Tempe, AZ · overall 3/5
- Mission Palms Post Acute — Mesa, AZ · overall 4/5
- Montecito Post Acute Care and Rehabilitation — Mesa, AZ · overall 4/5
- North Mountain Medical and Rehabilitation Center — Phoenix, AZ · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 035126.
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