Advanced Health Care of Glendale
16825 North 63rd Avenue, Glendale, AZ 85306 · Maricopa County · 54 certified beds · avg 51 residents/day · certified since Feb 4, 2010
Part of chain: ADVANCED HEALTH CARE (26 facilities, chain avg rating 4.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jun 18, 2026 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 26, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 18, 2026 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Sep 10, 2024 | E · Potential for harm, repeated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 4 | 0 | E |
| 2026 | 5 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.03 | 3.97 | 3.95 | top 32% in Arizona; top 38% in the U.S. |
| Registered Nurse hours | 1.05 | 0.69 | 0.69 | top 12% in Arizona; top 14% in the U.S. |
| Weekend total nurse staffing | 3.50 | 3.50 | 3.50 | top 34% in Arizona; top 42% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.72 | 0.49 | 0.48 | top 18% in Arizona; top 15% in the U.S. |
| Total nursing staff turnover (%) | 59.8 | 45.2 | 45.8 | bottom 10% in Arizona; bottom 17% in the U.S. |
| RN turnover (%) | 52.9 | 43.6 | 42.9 | bottom 30% in Arizona; bottom 31% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.18, RN 1.35, weekend 4.49. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| New Ahc Holdings, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2021 |
| The Bryan Miller Utah Dynasty Trust Dated April 22, 2014 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| The G&H Miller Utah Trust Dated February 26, 2019 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| The Gail Miller GST Trust | Organization | 5% or Greater Indirect Ownership Interest | 72% | 01/01/2024 |
| Caldwell, Wyatt | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Caldwell, Wyatt | Individual | ADP of the SNF | NOT APPLICABLE | 04/15/2025 |
| LHMSH LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| New Ahc Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2025 |
| Newcomb, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 04/15/2025 |
| Oxnam, Nathan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Center at Arrowhead, LLC | 1.2 mi | Glendale, AZ | ★★★★★ | 4/5 | |
| Life Care Center of North Glendale | 2.4 mi | Glendale, AZ | ★★★★★ | 4/5 | |
| Freedom Plaza Care Center | 4.0 mi | Peoria, AZ | ★★★★★ | 5/5 | |
| Peoria Post Acute and Rehabilitation | 4.2 mi | Peoria, AZ | ★★★★☆ | 4/5 | |
| Sun City Post Acute | 4.7 mi | Sun City, AZ | ★★★★☆ | 3/5 | |
| Lake Pleasant Post Acute Rehabilitation Center | 5.1 mi | Peoria, AZ | ★★★★☆ | 3/5 | |
| Agave Grove Post Acute | 5.3 mi | Glendale, AZ | ★★☆☆☆ | 2/5 | abuse |
| Horizon Post Acute and Rehabilitation Center | 5.7 mi | Glendale, AZ | ★★★☆☆ | 2/5 | abuse |
| Boswell Transitional Care of Cascadia | 5.7 mi | Sun City, AZ | ★★★★★ | 4/5 | |
| Immanuel Campus of Care | 6.0 mi | Peoria, AZ | ★★★☆☆ | 2/5 | abuse |
| Sunview Respiratory and Rehabilitation | 6.5 mi | Youngtown, AZ | ★★☆☆☆ | 1/5 | abuseSFF |
| Christian Care Nursing Center | 6.5 mi | Phoenix, AZ | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 035275.