Mi Casa Nursing Center

Name: Mi Casa Nursing Center
Address: 330 SOUTH PINNULE CIRCLE, Mesa, AZ, 85206, US
Telephone: 4809810687

330 South Pinnule Circle, Mesa, AZ 85206 · Maricopa County · 180 certified beds · avg 99 residents/day · certified since Nov 27, 1985

Abuse citation flag (CMS)

Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)

The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.80

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 18, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Mar 18, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jan 9, 2026	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Sep 5, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Apr 4, 2025	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 4, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 4, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 4, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Apr 4, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Apr 4, 2025	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them.
Jan 30, 2025	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Jan 3, 2025	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Jan 3, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jan 3, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jan 3, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jun 5, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 5, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 8, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 20, 2022	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 20, 2022	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 20, 2022	E · Potential for harm, repeated	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Apr 20, 2022	D · Potential for harm, one-off	The facility did not have doctor's orders in place for a resident's immediate care at the time the resident was admitted.
Apr 20, 2022	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Apr 20, 2022	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Apr 20, 2022	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 6).

Year	Citations	Worst severity that year
2022	7	E
2023	1	D
2024	2	D
2025	12	E
2026	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arizona avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.80	3.97	3.95	top 43% in Arizona; top 48% in the U.S.
Registered Nurse hours	0.77	0.69	0.69	top 29% in Arizona; top 30% in the U.S.
Weekend total nurse staffing	3.41	3.50	3.50	top 38% in Arizona; top 47% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.75	0.49	0.48	top 16% in Arizona; top 13% in the U.S.
Total nursing staff turnover (%)	51.3	45.2	45.8	bottom 29% in Arizona; bottom 34% in the U.S.
RN turnover (%)	33.3	43.6	42.9	top 25% in Arizona; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.84, RN 0.78, weekend 3.45. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Developers Investment Company INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	06/01/1993
Butner, Nancy	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/16/2018
Butner, Nancy	Individual	Operational/Managerial Control	NOT APPLICABLE	09/16/2018
Cross, Cindy	Individual	Corporate Officer	NOT APPLICABLE	04/21/1994
Developers Investment Company INC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/1993
Fletcher, Todd	Individual	Operational/Managerial Control	NOT APPLICABLE	12/13/2024
Henry, Terry	Individual	Corporate Officer	NOT APPLICABLE	08/16/1999
Jean-Baptiste, Ronald	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/15/2025
Jean-Baptiste, Ronald	Individual	Operational/Managerial Control	NOT APPLICABLE	09/15/2025
Jean-Baptiste, Ronald	Individual	ADP of the SNF	NOT APPLICABLE	09/16/2025
Lay, Lisa	Individual	Corporate Officer	NOT APPLICABLE	02/09/2018
Life Care Affiliates II	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/1993
Life Care Affiliates II	Organization	General Partnership Interest	NOT APPLICABLE	06/01/1993
Life Care Affiliates II	Organization	ADP of the SNF	NOT APPLICABLE	06/30/2009
Life Care Centers of America, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/1988
Life Care Centers of America, INC.	Organization	ADP of the SNF	NOT APPLICABLE	03/27/2025
Majercin, Donna	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/05/2021
Majercin, Donna	Individual	Operational/Managerial Control	NOT APPLICABLE	04/05/2021
Mesa United Medical Investors Limited Partnership	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/1988
Mesa United Medical Investors Limited Partnership	Organization	ADP of the SNF	NOT APPLICABLE	06/30/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Mission Palms Post Acute	0.6 mi	Mesa, AZ	★★★★☆	3/5
Desert Blossom Health & Rehab Center	0.6 mi	Mesa, AZ	★★★★★	4/5
Advanced Healthcare of Mesa	0.7 mi	Mesa, AZ	★★★★★	5/5
Alta Mesa Health and Rehabilitation	1.0 mi	Mesa, AZ	★★★★★	5/5
Citadel Post Acute	1.2 mi	Mesa, AZ	★★★★★	5/5
Springdale Village Post Acute	1.7 mi	Mesa, AZ	★★★☆☆	2/5
Montecito Post Acute Care and Rehabilitation	1.8 mi	Mesa, AZ	★★★★☆	3/5
Sante of Mesa	2.5 mi	Mesa, AZ	★★★★★	5/5
Citrus Heights Respiratory and Rehabilitation	3.5 mi	Mesa, AZ	★★★☆☆	2/5
Apache Junction Health Center	7.6 mi	Apache Junction, AZ	★★★★☆	3/5
Sandridge Post Acute	8.3 mi	Mesa, AZ	★★★☆☆	2/5
Wellsprings of Gilbert	8.7 mi	Gilbert, AZ	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Mesa →

Facility data as of CMS processing date 2026-08-01. CCN 035120.

The Care File

Visit checklist — Mi Casa Nursing Center

330 South Pinnule Circle, Mesa, AZ 85206 · 4809810687

Health inspection rating 2/5 · CMS overall 3/5 · ▲ FEDERAL ABUSE CITATION FLAG· Fines (3y): $0

Questions for the administrator:

☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 035120 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)