Life Care Center of Scottsdale

Name: Life Care Center of Scottsdale
Address: 9494 EAST BECKER LANE, Scottsdale, AZ, 85260, US
Telephone: 4808606396

9494 East Becker Lane, Scottsdale, AZ 85260 · Maricopa County · 132 certified beds · avg 63 residents/day · certified since Apr 30, 1987

Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

$6,414

Fines, last 3 years

3.95

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Sep 12, 2024 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Oct 24, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 12, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
May 14, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Sep 12, 2024	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Sep 12, 2024	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · from a complaint
Sep 12, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 12, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 4, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 4, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jan 19, 2023	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jan 19, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 19, 2023	E · Potential for harm, repeated	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.
Jan 19, 2023	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jan 19, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 19, 2023	D · Potential for harm, one-off	The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy.
Jan 19, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	7	0	E
2024	6	1	G ▲
2025	1	0	D
2026	1	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $6,414.

Date	Type	Amount / length
Sep 12, 2024	Fine	$6,414

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arizona avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.95	3.97	3.95	top 36% in Arizona; top 41% in the U.S.
Registered Nurse hours	0.65	0.69	0.69	top 40% in Arizona; top 43% in the U.S.
Weekend total nurse staffing	3.42	3.50	3.50	top 38% in Arizona; top 46% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.49	0.48	bottom 39% in Arizona; bottom 45% in the U.S.
Total nursing staff turnover (%)	61.3	45.2	45.8	bottom 9% in Arizona; bottom 15% in the U.S.
RN turnover (%)	83.3	43.6	42.9	bottom 3% in Arizona; bottom 4% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.98, RN 0.65, weekend 3.44. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Preston, Forrest	Individual	Direct Ownership Interest	NOT APPLICABLE	11/01/1990
Preston, Forrest	Individual	Indirect Ownership Interest	NOT APPLICABLE	03/01/1985
Butner, Nancy	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/16/2018
Butner, Nancy	Individual	Operational/Managerial Control	NOT APPLICABLE	09/16/2018
Cross, Cindy	Individual	Corporate Officer	NOT APPLICABLE	04/21/1994
Fletcher, Todd	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2021
Henry, Terry	Individual	Corporate Officer	NOT APPLICABLE	08/16/1999
Lay, Lisa	Individual	Operational/Managerial Control	NOT APPLICABLE	04/24/2017
Lehman, Adia	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/02/2025
Lehman, Adia	Individual	Operational/Managerial Control	NOT APPLICABLE	09/02/2025
Life Care Centers of America, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	03/01/1985
Life Care Centers of America, INC.	Organization	ADP of the SNF	NOT APPLICABLE	11/02/1986
Prabhakaran, Vinay	Individual	Operational/Managerial Control	NOT APPLICABLE	08/29/2012
Prabhakaran, Vinay	Individual	ADP of the SNF	NOT APPLICABLE	02/28/2025
Preston, Aubrey	Individual	Operational/Managerial Control	NOT APPLICABLE	11/27/2024
Preston, Forrest	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/1990
Preston, Forrest	Individual	ADP of the SNF	NOT APPLICABLE	11/02/1986
Rogge, Kelli	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/06/2025
Rogge, Kelli	Individual	Operational/Managerial Control	NOT APPLICABLE	10/06/2025
Rogge, Kelli	Individual	ADP of the SNF	NOT APPLICABLE	10/15/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How are residents and families included in care plan meetings, and how often do those meetings happen?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Shea Post Acute Rehabilitation Center	0.2 mi	Scottsdale, AZ	★★★★★	5/5
Advance Health Care of Scottsdale	0.6 mi	Scottsdale, AZ	★★★★★	4/5
Sante of North Scottsdale	4.2 mi	Scottsdale, AZ	★★★☆☆	2/5
Phoenix Mountain Post Acute	6.0 mi	Phoenix, AZ	★★★☆☆	2/5
VI at Grayhawk, a VI and Plaza Companies Community	6.3 mi	Scottsdale, AZ	★★★★★	5/5
Arizona State Veteran Home-Phx	6.3 mi	Phoenix, AZ	★★☆☆☆	1/5	abuse
Heritage Court Post Acute of Scottsdale	7.1 mi	Scottsdale, AZ	★★★☆☆	2/5	abuse
Osborn Health and Rehabilitation	7.2 mi	Scottsdale, AZ	★★★★★	5/5
Haven of Scottsdale	7.2 mi	Scottsdale, AZ	★★☆☆☆	1/5
Ridgecrest Post Acute	7.8 mi	Phoenix, AZ	★★★★★	4/5
Rehab at Scottsdale Village Square	7.9 mi	Scottsdale, AZ		—/5	abuseSFF
Life Care Center of Paradise Valley	7.9 mi	Phoenix, AZ	★★★☆☆	2/5	abuse

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 035143.

The Care File

Visit checklist — Life Care Center of Scottsdale

9494 East Becker Lane, Scottsdale, AZ 85260 · 4808606396

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $6,414

Most serious findings on record:

▲ Sep 12, 2024 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How are residents and families included in care plan meetings, and how often do those meetings happen?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 035143 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)