Az - Rio Vista Post Acute and Rehabilitation
10323 West Olive Avenue, Peoria, AZ 85345 · Maricopa County · 150 certified beds · avg 140 residents/day · certified since Aug 5, 1988
Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 4, 2022 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 15, 2022 (Deficient, Provider has date of correction)
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2025 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| May 7, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint |
| May 7, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Apr 4, 2025 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 5, 2025 | D · Potential for harm, one-off | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · from a complaint |
| May 26, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| May 26, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 26, 2023 | D · Potential for harm, one-off | The facility did not have enough support staff to safely and effectively run its food and nutrition service. |
| Mar 4, 2022 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Mar 4, 2022 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 4, 2022 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Mar 4, 2022 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 1 | G ▲ |
| 2023 | 3 | 0 | D |
| 2025 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.72 | 3.97 | 3.95 | bottom 49% in Arizona; bottom 48% in the U.S. |
| Registered Nurse hours | 0.66 | 0.69 | 0.69 | top 36% in Arizona; top 40% in the U.S. |
| Weekend total nurse staffing | 3.27 | 3.50 | 3.50 | top 49% in Arizona; bottom 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.49 | 0.48 | bottom 46% in Arizona; top 48% in the U.S. |
| Total nursing staff turnover (%) | 48.9 | 45.2 | 45.8 | bottom 37% in Arizona; bottom 40% in the U.S. |
| RN turnover (%) | 40.0 | 43.6 | 42.9 | top 39% in Arizona; top 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.48, RN 0.62, weekend 3.06. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Burnam, Soon | Individual | Corporate Officer | NOT APPLICABLE | 02/28/2019 |
| Ensign Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 02/28/2019 |
| Keetch, Chad | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2014 |
| Majors, Megan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/28/2021 |
| Majors, Megan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/28/2021 |
| Majors, Megan | Individual | ADP of the SNF | NOT APPLICABLE | 04/12/2025 |
| Nassour, William | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2020 |
| Nassour, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2020 |
| Nassour, William | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2020 |
| Peterson, Forrest | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2024 |
| Port, Barry | Individual | Corporate Officer | NOT APPLICABLE | 08/01/2012 |
| The Ensign Group INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| West Olive Health Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you prepare residents and families for discharge, and what support do you arrange for after they leave?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How is your kitchen staffed, and have meals ever been delayed because of staffing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Immanuel Campus of Care | 0.8 mi | Peoria, AZ | ★★★☆☆ | 2/5 | abuse |
| Sunview Respiratory and Rehabilitation | 2.3 mi | Youngtown, AZ | ★★☆☆☆ | 1/5 | abuseSFF |
| Boswell Transitional Care of Cascadia | 2.7 mi | Sun City, AZ | ★★★★★ | 4/5 | |
| Peoria Post Acute and Rehabilitation | 2.9 mi | Peoria, AZ | ★★★★☆ | 4/5 | |
| Freedom Plaza Care Center | 3.1 mi | Peoria, AZ | ★★★★★ | 5/5 | |
| Agave Grove Post Acute | 4.6 mi | Glendale, AZ | ★★☆☆☆ | 2/5 | abuse |
| Sun Health la Loma Care Center | 6.0 mi | Litchfield Park, AZ | ★★★☆☆ | 2/5 | |
| Diamondback Healthcare Center | 6.0 mi | Phoenix, AZ | ★★★☆☆ | 4/5 | |
| Sun City Post Acute | 6.0 mi | Sun City, AZ | ★★★★☆ | 3/5 | |
| Center at Arrowhead, LLC | 6.2 mi | Glendale, AZ | ★★★★★ | 4/5 | |
| Life Care Center of North Glendale | 6.4 mi | Glendale, AZ | ★★★★★ | 4/5 | |
| Advanced Health Care of Glendale | 6.8 mi | Glendale, AZ | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 035183.