North Mountain Medical and Rehabilitation Center
9155 North Third Street, Phoenix, AZ 85020 · Maricopa County · 164 certified beds · avg 157 residents/day · certified since Nov 2, 1983
Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 25, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Dec 2, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jul 14, 2022 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 1 | 0 | E |
| 2024 | 1 | 0 | D |
| 2025 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.13 | 3.97 | 3.95 | bottom 13% in Arizona; bottom 18% in the U.S. |
| Registered Nurse hours | 0.64 | 0.69 | 0.69 | top 40% in Arizona; top 43% in the U.S. |
| Weekend total nurse staffing | 2.79 | 3.50 | 3.50 | bottom 16% in Arizona; bottom 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.93 | 0.49 | 0.48 | top 8% in Arizona; top 7% in the U.S. |
| Total nursing staff turnover (%) | 43.0 | 45.2 | 45.8 | top 41% in Arizona; top 44% in the U.S. |
| RN turnover (%) | 57.7 | 43.6 | 42.9 | bottom 23% in Arizona; bottom 24% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.94, RN 1.22, weekend 5.31. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bandera Healthcare LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 10/01/2006 |
| The Ensign Group INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2004 |
| Burnam, Soon | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2006 |
| Caretrust GP LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2004 |
| Caretrust Reit INC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2004 |
| Ctr Partnership LP | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2004 |
| Ensign Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2003 |
| Gandhi, Hemang | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/01/2016 |
| Gandhi, Hemang | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2016 |
| Gandhi, Hemang | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2016 |
| Keetch, Chad | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2011 |
| Peterson, Forrest | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Port, Barry | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
| Postl, Jason | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/02/2014 |
| Postl, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/02/2014 |
| Postl, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 01/02/2014 |
| Valley Health Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2004 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Terraces of Phoenix | 2.0 mi | Phoenix, AZ | ★★★★★ | 4/5 | |
| Coronado Healthcare Center | 2.2 mi | Phoenix, AZ | ★★★★★ | 4/5 | |
| Christian Care Nursing Center | 2.4 mi | Phoenix, AZ | ★★★★☆ | 4/5 | |
| Maryland Gardens Post Acute | 2.6 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | abuse |
| Beatitudes Campus | 2.7 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | |
| The Rehabilitation Center at the Palazzo | 3.3 mi | Phoenix, AZ | ★★★★☆ | 3/5 | |
| Camelback Post Acute Care and Rehabilitation | 4.6 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | |
| Arizona State Veteran Home-Phx | 4.7 mi | Phoenix, AZ | ★★☆☆☆ | 1/5 | abuse |
| Horizon Post Acute and Rehabilitation Center | 5.2 mi | Glendale, AZ | ★★★☆☆ | 2/5 | abuse |
| Haven of Phoenix | 5.3 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | abuse |
| Phoenix Mountain Post Acute | 5.8 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | |
| Ridgecrest Post Acute | 6.2 mi | Phoenix, AZ | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 035087.