Christian Care Nursing Center

Name: Christian Care Nursing Center
Address: 11812 NORTH 19TH AVE, Phoenix, AZ, 85029, US
Telephone: 6024435405

11812 North 19th Ave, Phoenix, AZ 85029 · Maricopa County · 20 certified beds · avg 8 residents/day · certified since Jun 13, 1988

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

7.97

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 27, 2025	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location.
Aug 27, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 21, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 21, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 21, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 21, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 21, 2023	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Year	Citations	Worst severity that year
2023	5	E
2024	1	D
2025	3	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arizona avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	7.97	3.97	3.95	top 2% in Arizona; top 1% in the U.S.
Registered Nurse hours	2.19	0.69	0.69	top 2% in Arizona; top 1% in the U.S.
Weekend total nurse staffing	6.73	3.50	3.50	top 2% in Arizona; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	2.01	0.49	0.48	top 1% in Arizona; top 1% in the U.S.
Total nursing staff turnover (%)	0.0	45.2	45.8	—
RN turnover (%)	0.0	43.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.40, RN 2.31, weekend 7.09. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Blumenthal, Roger	Individual	Corporate Director	NOT APPLICABLE	11/19/2009
Carr, Barbara	Individual	Corporate Director	NOT APPLICABLE	11/19/2009
Christian Care Managment INC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/19/2009
Daily, Larry	Individual	Corporate Director	NOT APPLICABLE	11/19/2009
French, Oscar	Individual	Corporate Officer	NOT APPLICABLE	09/29/2012
Guerin, Christine	Individual	Corporate Director	NOT APPLICABLE	11/19/2009
Hieb, Alan	Individual	Corporate Officer	NOT APPLICABLE	04/14/2014
McKindles, John	Individual	Corporate Director	NOT APPLICABLE	11/19/2009
Metzger, Marilyn	Individual	Corporate Director	NOT APPLICABLE	11/19/2009
Meyer, Jenna	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2013
Mihalek, Jay	Individual	Corporate Director	NOT APPLICABLE	11/19/2009
Sung, Frank	Individual	Corporate Director	NOT APPLICABLE	11/19/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Does your admission agreement include an arbitration clause, and is signing it optional?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Coronado Healthcare Center	0.3 mi	Phoenix, AZ	★★★★★	4/5
North Mountain Medical and Rehabilitation Center	2.4 mi	Phoenix, AZ	★★★★★	5/5
Beatitudes Campus	3.8 mi	Phoenix, AZ	★★★☆☆	2/5
Horizon Post Acute and Rehabilitation Center	4.1 mi	Glendale, AZ	★★★☆☆	2/5	abuse
The Terraces of Phoenix	4.4 mi	Phoenix, AZ	★★★★★	4/5
The Rehabilitation Center at the Palazzo	4.5 mi	Phoenix, AZ	★★★★☆	3/5
Maryland Gardens Post Acute	4.7 mi	Phoenix, AZ	★★★☆☆	2/5	abuse
Life Care Center of North Glendale	4.7 mi	Glendale, AZ	★★★★★	4/5
Agave Grove Post Acute	6.2 mi	Glendale, AZ	★★☆☆☆	2/5	abuse
Arizona State Veteran Home-Phx	6.4 mi	Phoenix, AZ	★★☆☆☆	1/5	abuse
Advanced Health Care of Glendale	6.5 mi	Glendale, AZ	★★★★★	4/5
Ridgecrest Post Acute	6.5 mi	Phoenix, AZ	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Phoenix →

Facility data as of CMS processing date 2026-08-01. CCN 035173.

The Care File

Visit checklist — Christian Care Nursing Center

11812 North 19th Ave, Phoenix, AZ 85029 · 6024435405

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Does your admission agreement include an arbitration clause, and is signing it optional?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 035173 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)