Georgia ›Flowery Branch

Crossroads of Flowery Branch of Journey LLC, the

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4595 Cantrell Road, Flowery Branch, GA 30542 (opens Google Maps) · Hall County · (770) 967-2070· 100 certified beds · avg 105 residents/day · certified since Oct 1, 1984 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: JOURNEY HEALTHCARE (32 facilities, chain avg rating 1.9★)

2/5
Health inspection rating (on-site)
inspected Jan 16, 2026
0
Serious findings on record
$0
Fines, last 3 years
2.19
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 31 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not properly protect the personal money residents deposited with it for safekeeping. F-0570

  2. E · Potential for more than minimal harm, pattern

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656

  3. D · Potential for more than minimal harm, isolated

    The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. F-0553

View all 31 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 16, 2026F · Potential for more than minimal harm, widespreadThe facility did not properly protect the personal money residents deposited with it for safekeeping. · F-0570
Jan 16, 2026E · Potential for more than minimal harm, patternThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jan 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · F-0553
Jan 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Jan 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655
Jan 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jan 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jan 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
Jul 3, 2025E · Potential for more than minimal harm, patternThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Jul 3, 2025E · Potential for more than minimal harm, patternThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610
Jul 3, 2025D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint · F-0641
Jul 3, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657
Jul 3, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint · F-0692
Aug 28, 2024F · Potential for more than minimal harm, widespreadThe facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. · from a complaint · F-0947
Aug 28, 2024E · Potential for more than minimal harm, patternThe facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · from a complaint · F-0565
Aug 28, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584
Aug 28, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Jul 29, 2024D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842
Nov 6, 2022F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Nov 6, 2022F · Potential for more than minimal harm, widespreadThe facility did not dispose of garbage and refuse properly. · F-0814
Nov 6, 2022F · Potential for more than minimal harm, widespreadThe facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908
Nov 6, 2022E · Potential for more than minimal harm, patternThe facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
Nov 6, 2022E · Potential for more than minimal harm, patternThe facility did not have a policy covering how food brought in by family and visitors is used and stored safely. · F-0813
Nov 6, 2022E · Potential for more than minimal harm, patternThe facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881
Nov 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Nov 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Nov 6, 2022D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Nov 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
Nov 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Nov 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
Nov 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 8).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 13
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0
2026
All citations: 8
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
2022130F
202450F
202550E
202680F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityGeorgia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 2.19
Georgia average: 3.54
U.S. average: 3.95
Registered Nurse hours
This facility: 0.16
Georgia average: 0.50
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.13
Georgia average: 3.09
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityGeorgia avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)2.193.543.95bottom 2% in Georgia; bottom 1% in the U.S.
Registered Nurse hours0.160.500.69bottom 3% in Georgia; bottom 1% in the U.S.
Weekend total nurse staffing2.133.093.50bottom 3% in Georgia; bottom 3% in the U.S.
Weekend RN hours (not acuity-adjusted)0.230.350.48bottom 36% in Georgia; bottom 18% in the U.S.
Total nursing staff turnover (%)48.546.045.8bottom 41% in Georgia; bottom 41% in the U.S.
RN turnover (%)80.044.542.9bottom 7% in Georgia; bottom 6% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.67, RN 0.20, weekend 2.59.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Crossroads of Flowery Branch of Journey LLC, the. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
3 Bees Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Ajoj Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Bees Family Irrevocable TrustOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Blue Ocean TrustOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Journey Ox Ga Healthcare Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Journey Ox of Ga LLCOrganizationDirect Ownership InterestNOT APPLICABLE11/01/2024
McGuinness, BernardIndividualIndirect Ownership InterestNOT APPLICABLE11/01/2024
Shasam Family TrustOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Shasam Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Bilbo, RichardIndividualOperational/Managerial ControlNOT APPLICABLE11/20/2024
Bilbo, RichardIndividualADP of the SNFNOT APPLICABLE11/20/2024
Conrad, CameronIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024
Conrad, CameronIndividualADP of the SNFNOT APPLICABLE11/01/2024
Frinks, TerenceIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024
Frinks, TerenceIndividualADP of the SNFNOT APPLICABLE11/01/2024
Johnson, JenniferIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024
Johnson, JenniferIndividualADP of the SNFNOT APPLICABLE11/01/2024
Jones, AntonioIndividualOperational/Managerial ControlNOT APPLICABLE11/18/2024
Jones, AntonioIndividualADP of the SNFNOT APPLICABLE11/18/2024
Journey Ox Ga Management LLCOrganizationOperational/Managerial ControlNOT APPLICABLE11/01/2024

Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Journey Healthcare — 32 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 31 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How is residents' personal money protected and tracked, and how can families review the account statements?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "How are residents and families included in care plan meetings, and how often do those meetings happen?"
  • "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
  • "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "How do you coordinate and monitor care for residents who receive dialysis?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Georgia midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Pruitthealth - Lanier6.3 miBuford, GA★★★★☆4/5
New Horizons Limestone11.0 miGainesville, GA★★★★☆4/5
Pruitthealth - Limestone11.2 miGainesville, GA★★★★☆3/5
Bell Minor Home, the11.4 miGainesville, GA★☆☆☆☆1/5
Willowbrooke Court at Lanier Village Estates13.2 miGainesville, GA★★★★★5/5
Chestnut Ridge Nsg & Rehab Ctr13.5 miCumming, GA★☆☆☆☆2/5
D Scott Hudgens Center for Skilled Nursing, the13.6 miSuwanee, GA★★★☆☆4/5
Salude - the Art of Recovery13.7 miSuwanee, GA★★★★★5/5
Cumming Operating Company LLC13.8 miCumming, GA★★★★★4/5
Life Care Ctr of Lawrenceville15.8 miLawrenceville, GA★☆☆☆☆1/5
Mesun Health and Rehabilitation Center17.5 miLawrenceville, GA★★☆☆☆2/5
Winder Center for Nursing and Healing18.5 miWinder, GA★☆☆☆☆1/5

Compare this facility with the 3 closest →

All facilities in Flowery Branch →

Facility data as of CMS processing date 2026-08-01. CCN 115327.

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