Cumming Operating Company LLC
2775 Castleberry Road, Cumming, GA 30040 · Forsyth County · 99 certified beds · avg 87 residents/day · certified since Jun 1, 1993
Part of chain: MICHAEL FEIST (7 facilities, chain avg rating 3.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 4, 2025 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Aug 15, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 15, 2024 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Aug 15, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Oct 27, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 27, 2022 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | F |
| 2024 | 5 | 0 | F |
| 2025 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.24 | 3.54 | 3.95 | top 12% in Georgia; top 31% in the U.S. |
| Registered Nurse hours | 0.82 | 0.50 | 0.69 | top 9% in Georgia; top 26% in the U.S. |
| Weekend total nurse staffing | 3.53 | 3.09 | 3.50 | top 16% in Georgia; top 41% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.59 | 0.35 | 0.48 | top 10% in Georgia; top 24% in the U.S. |
| Total nursing staff turnover (%) | 66.9 | 46.0 | 45.8 | bottom 6% in Georgia; bottom 8% in the U.S. |
| RN turnover (%) | 50.0 | 44.5 | 42.9 | bottom 42% in Georgia; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.95, RN 0.96, weekend 4.13. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Feist, Michael | Individual | 5% or Greater Direct Ownership Interest | 100% | 12/01/2023 |
| Feist, Michael | Individual | Contracted Managing Employee | NOT APPLICABLE | 12/01/2023 |
| Feist, Michael | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Chestnut Ridge Nsg & Rehab Ctr | 0.9 mi | Cumming, GA | ★☆☆☆☆ | 2/5 | |
| Pruitthealth - Lanier | 9.7 mi | Buford, GA | ★★★★☆ | 4/5 | |
| D Scott Hudgens Center for Skilled Nursing, the | 12.1 mi | Suwanee, GA | ★★★☆☆ | 4/5 | |
| Salude - the Art of Recovery | 12.6 mi | Suwanee, GA | ★★★★★ | 5/5 | |
| Crossroads of Flowery Branch of Journey LLC, the | 13.8 mi | Flowery Branch, GA | ★☆☆☆☆ | 2/5 | |
| Roswell Center for Nursing and Healing LLC | 16.6 mi | Roswell, GA | ★☆☆☆☆ | 1/5 | |
| Life Care Ctr of Lawrenceville | 17.4 mi | Lawrenceville, GA | ★☆☆☆☆ | 1/5 | |
| Delmar Gardens of Gwinnett | 18.0 mi | Lawrenceville, GA | ★★☆☆☆ | 3/5 | |
| Cherokee Center for Nursing and Healing LLC | 18.8 mi | Canton, GA | ★★☆☆☆ | 1/5 | |
| Canton Center for Nursing and Healing LLC | 19.7 mi | Canton, GA | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115551.