Reserve at Appling of Journey LLC, the
6698 Washington Road, Appling, GA 30802 · Columbia County · 100 certified beds · avg 83 residents/day · certified since Aug 17, 1989
Part of chain: JOURNEY HEALTHCARE (32 facilities, chain avg rating 1.9★)
2/5
Health inspection rating (on-site)
0
Serious findings on record
$19,321
Fines, last 3 years
2.72
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (25)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 28, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Aug 28, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 28, 2025 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Apr 7, 2024 | F · Potential for harm, facility-wide | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint |
| Apr 7, 2024 | F · Potential for harm, facility-wide | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · from a complaint |
| Apr 7, 2024 | E · Potential for harm, repeated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Apr 7, 2024 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Apr 7, 2024 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Apr 7, 2024 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint |
| Apr 7, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Apr 7, 2024 | D · Potential for harm, one-off | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · from a complaint |
| Apr 7, 2024 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · from a complaint |
| Apr 7, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint |
| Apr 7, 2024 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · from a complaint |
| May 13, 2022 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| May 13, 2022 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| May 13, 2022 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 13, 2022 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 13, 2022 | C · Minimal risk, facility-wide | The facility did not properly protect the personal money residents deposited with it for safekeeping. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (11 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | D |
| 2024 | 11 | 0 | F |
| 2025 | 9 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
5 fines totaling $19,321.
| Date | Type | Amount / length |
|---|---|---|
| Jan 8, 2024 | Fine | $3,798 |
| Jan 2, 2024 | Fine | $3,176 |
| Dec 11, 2023 | Fine | $7,409 |
| Nov 20, 2023 | Fine | $1,764 |
| Oct 30, 2023 | Fine | $3,174 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.72 | 3.54 | 3.95 | bottom 8% in Georgia; bottom 7% in the U.S. |
| Registered Nurse hours | 0.22 | 0.50 | 0.69 | bottom 8% in Georgia; bottom 3% in the U.S. |
| Weekend total nurse staffing | 2.16 | 3.09 | 3.50 | bottom 4% in Georgia; bottom 3% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.14 | 0.35 | 0.48 | bottom 9% in Georgia; bottom 4% in the U.S. |
| Total nursing staff turnover (%) | 58.5 | 46.0 | 45.8 | bottom 16% in Georgia; bottom 19% in the U.S. |
| RN turnover (%) | 50.0 | 44.5 | 42.9 | bottom 42% in Georgia; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.98, RN 0.24, weekend 2.37. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| BSD County Irrevocable Trust | Organization | 5% or Greater Indirect Ownership Interest | 25% | 01/30/2023 |
| BSD Overland Irrevocable Trust | Organization | 5% or Greater Indirect Ownership Interest | 25% | 01/30/2023 |
| Ga Lake Crossing Noble Parentco LLC | Organization | 5% or Greater Indirect Ownership Interest | 25% | 01/30/2023 |
| Lake Crossing Holdco | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/30/2023 |
| VA Sunshine LLC | Organization | 5% or Greater Indirect Ownership Interest | 25% | 01/30/2023 |
| Care Network Ga LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/30/2023 |
| Oberlander, Zalmen | Individual | Corporate Officer | NOT APPLICABLE | 01/30/2023 |
| Oberlander, Zalmen | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/30/2023 |
| Silberstein, Ari | Individual | Corporate Officer | NOT APPLICABLE | 01/30/2023 |
| Silberstein, Ari | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/30/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| McCormick Post Acute | 13.6 mi | McCormick, SC | ★★☆☆☆ | 1/5 | abuse |
| Pruitthealth - Evans, LLC | 15.5 mi | Evans, GA | ★★★★☆ | 4/5 | |
| Pavilion at Brandon Wilde | 16.0 mi | Evans, GA | ★★☆☆☆ | 2/5 | |
| Thomson Health and Rehabilitation | 18.1 mi | Thomson, GA | ★★★☆☆ | 3/5 | |
| Harrington Park Health and Rehabilitation | 19.0 mi | Augusta, GA | ★★★☆☆ | 3/5 | |
| Harborview Health Center of Augusta | 19.0 mi | Augusta, GA | ★☆☆☆☆ | 2/5 | |
| Place at Martinez, the | 19.1 mi | Augusta, GA | ★☆☆☆☆ | 2/5 | |
| Pruitthealth - Richmond, LLC | 19.2 mi | Augusta, GA | ★★☆☆☆ | 2/5 | |
| Stevens Park Health and Rehabilitation | 19.5 mi | Augusta, GA | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115424.