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Windcrest Health and Rehab INC
2455 Lowell Road, Springdale, AR 72764 (opens Google Maps) · Washington County · (479) 756-9000· 70 certified beds · avg 53 residents/day · certified since Jun 15, 2001 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ANTHONY & BRYAN ADAMS (38 facilities, chain avg rating 3.8★)
2/5
Health inspection rating (on-site)
inspected Oct 31, 2024
0
Serious findings on record
$0
Fines, last 3 years
5.74
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804
View all 26 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 31, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Oct 31, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Oct 31, 2024 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Oct 31, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Oct 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Oct 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Oct 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Oct 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Nov 3, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 3, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Jul 29, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 29, 2022 | F · Potential for more than minimal harm, widespread | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. · F-0865 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · F-0660 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 29, 2022 | E · Potential for more than minimal harm, pattern | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Jul 29, 2022 | D · Potential for more than minimal harm, isolated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Jul 29, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 29, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 29, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 9).
All citationsSerious citations (G–L)
2022
All citations: 15
Serious citations (G–L): 0
2023
All citations: 2
Serious citations (G–L): 0
2024
All citations: 9
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 15 | 0 | F |
| 2023 | 2 | 0 | E |
| 2024 | 9 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityArkansas averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.74
Arkansas average: 4.71
U.S. average: 3.95
Registered Nurse hours
This facility: 0.38
Arkansas average: 0.48
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.12
Arkansas average: 4.04
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.74 | 4.71 | 3.95 | top 9% in Arkansas; top 5% in the U.S. |
| Registered Nurse hours | 0.38 | 0.48 | 0.69 | bottom 33% in Arkansas; bottom 20% in the U.S. |
| Weekend total nurse staffing | 5.12 | 4.04 | 3.50 | top 7% in Arkansas; top 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.27 | 0.28 | 0.48 | top 47% in Arkansas; bottom 25% in the U.S. |
| Total nursing staff turnover (%) | 40.7 | 49.5 | 45.8 | top 24% in Arkansas; top 38% in the U.S. |
| RN turnover (%) | — | 44.8 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.27, RN 0.29, weekend 3.81.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.27 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Windcrest Health and Rehab INC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| 3b Holdings, LLC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 07/01/2004 |
| 3b Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
| Adams, Anthony | Individual | Corporate Officer | NOT APPLICABLE | 06/02/2004 |
| Adams, Anthony | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
| Adams, Bryan | Individual | Corporate Officer | NOT APPLICABLE | 06/02/2004 |
| Adams, Bryan | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
| Burner, Kimberly | Individual | ADP of the SNF | NOT APPLICABLE | 08/28/2024 |
| Davis, Charles | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/20/2021 |
| Davis, Charles | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/20/2021 |
| Davis, Charles | Individual | ADP of the SNF | NOT APPLICABLE | 12/20/2021 |
| Ellis, John | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2004 |
| Ellis, John | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
| Jack, Nacole | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2025 |
| Jack, Nacole | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Koehler, Tobey | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2004 |
| Koehler, Tobey | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
| LTC Systems/Rx, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
| McGinnis, Larry | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
| Pharmacy Consults, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
| Reliance Health Care, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2004 |
Showing 20 of 24 parties CMS has on file for this facility; 4 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Anthony & Bryan Adams — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Birch Pointe Health and Rehabilitation — Springfield, MO · overall 3/5
- James River Nursing and Rehabilitation — Springfield, MO · overall 3/5
- Magnolia Square Nursing and Rehab — Springfield, MO · overall 2/5
- Maples Health and Rehabilitation, the — Springfield, MO · overall 4/5
- Alcoa Pines Health and Rehabilitation — Benton, AR · overall 3/5
- Amberwood Health and Rehabilitation — Benton, AR · overall 5/5
- Bailey Creek Health and Rehab — Texarkana, AR · overall 2/5
- Beebe Retirement Center, INC. — Beebe, AR · overall 4/5
Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 41% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 24 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 23 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Shiloh Nursing and Rehab, LLC | 1.4 mi | Springdale, AR | ★★★★★ | 4/5 | |
| Springdale Health and Rehabilitation Center | 2.1 mi | Springdale, AR | ★★☆☆☆ | 2/5 | |
| Westwood Health and Rehab, INC | 2.1 mi | Springdale, AR | ★★☆☆☆ | 1/5 | |
| Edgewood Health and Rehab | 3.9 mi | Springdale, AR | ★★★★★ | 4/5 | |
| The Maples at Har-Ber Meadows | 4.4 mi | Springdale, AR | ★★★★★ | 4/5 | |
| Butterfield Trail Village | 6.0 mi | Fayetteville, AR | ★★★☆☆ | 3/5 | |
| Fayetteville Health and Rehabilitation Center | 6.7 mi | Fayetteville, AR | ★★★☆☆ | 3/5 | |
| North Hills Life Care and Rehab | 7.1 mi | Fayetteville, AR | ★★★★★ | 5/5 | |
| Rogers Health and Rehabilitation Center | 7.3 mi | Rogers, AR | ★★★☆☆ | 2/5 | |
| Jamestown Nursing and Rehab, LLC | 7.5 mi | Rogers, AR | ★☆☆☆☆ | 1/5 | |
| Hampton Place Healthcare, LLC | 7.5 mi | Rogers, AR | ★★★★★ | 5/5 | |
| The Blossoms at Rogers Rehab & Nursing Center | 7.9 mi | Rogers, AR | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Washington, AR — 12 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Arkansas Veterans Home at Fayetteville — Fayetteville, AR · overall 2/5
- Katherine's Place at Wedington — Fayetteville, AR · overall 4/5
- Prairie Grove Health and Rehabilitation, LLC — Prairie Grove, AR · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 045367.
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