Westwood Health and Rehab, INC

Name: Westwood Health and Rehab, INC
Address: 802 S WEST END STREET, Springdale, AR, 72764, US
Telephone: 4797561600

802 S West End Street, Springdale, AR 72764 · Washington County · 85 certified beds · avg 63 residents/day · certified since Dec 18, 2001

Part of chain: ANTHONY & BRYAN ADAMS (38 facilities, chain avg rating 3.8★)

1/5

Health inspection rating (on-site)

Serious findings on record

$13,871

Fines, last 3 years

4.38

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jan 31, 2025 · F-0656 · triggered by a complaint

The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Feb 27, 2025 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, one-off · Jan 31, 2025 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Corrected: Feb 27, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 28, 2026	B · Minimal risk, repeated	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint
Jan 31, 2025	▲ J · Immediate jeopardy, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Jan 31, 2025	▲ J · Immediate jeopardy, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jan 31, 2025	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jan 31, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jan 31, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 31, 2025	E · Potential for harm, repeated	The facility did not dispose of garbage and refuse properly.
Jan 31, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 31, 2025	E · Potential for harm, repeated	The facility did not provide timely, quality laboratory tests to meet residents' needs. · from a complaint
Jan 25, 2024	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jan 25, 2024	E · Potential for harm, repeated	The facility did not post the names, addresses, and phone numbers of state agencies and advocacy groups, along with a notice that residents may file complaints with the state survey agency.
Jan 25, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 25, 2024	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 25, 2024	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jan 25, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 25, 2024	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 25, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 20, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 20, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2022	2	0	F
2024	8	0	E
2025	8	2	J ▲
2026	1	0	B

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $13,871.

Date	Type	Amount / length
Jan 31, 2025	Fine	$13,871

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arkansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.38	4.71	3.95	bottom 38% in Arkansas; top 27% in the U.S.
Registered Nurse hours	0.43	0.48	0.69	bottom 43% in Arkansas; bottom 26% in the U.S.
Weekend total nurse staffing	3.31	4.04	3.50	bottom 7% in Arkansas; bottom 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.18	0.28	0.48	bottom 23% in Arkansas; bottom 8% in the U.S.
Total nursing staff turnover (%)	66.3	49.5	45.8	bottom 11% in Arkansas; bottom 9% in the U.S.
RN turnover (%)	44.4	44.8	42.9	top 48% in Arkansas; bottom 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.46, RN 0.34, weekend 2.61. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
3b Holdings, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2009
Adams, Anthony	Individual	Corporate Officer	NOT APPLICABLE	06/02/2004
Adams, Anthony	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2009
Adams, Bryan	Individual	Corporate Officer	NOT APPLICABLE	06/02/2004
Adams, Bryan	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2009
Ellis, John	Individual	ADP of the SNF	NOT APPLICABLE	12/20/2007
Incite Rehab, LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/10/2005
Jack, Nacole	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/28/2024
Jack, Nacole	Individual	ADP of the SNF	NOT APPLICABLE	08/28/2024
Koehler, Tobey	Individual	Corporate Officer	NOT APPLICABLE	07/01/2004
Koehler, Tobey	Individual	ADP of the SNF	NOT APPLICABLE	12/20/2007
LTC Systems/Rx, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2004
Mainord, William	Individual	ADP of the SNF	NOT APPLICABLE	08/10/2025
McGinnis, Larry	Individual	ADP of the SNF	NOT APPLICABLE	09/10/2007
Naeem, Bilal	Individual	Operational/Managerial Control	NOT APPLICABLE	08/28/2024
Naeem, Bilal	Individual	ADP of the SNF	NOT APPLICABLE	08/28/2024
Pedigo, Rita	Individual	ADP of the SNF	NOT APPLICABLE	08/10/2005
Pharmacy Consults, LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/10/2007
Reliance Health Care, INC.	Organization	ADP of the SNF	NOT APPLICABLE	12/20/2007
SP West Re, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me an example care plan, and how are families included when it's created and updated?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can I see where garbage is stored and how often it's removed?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Springdale Health and Rehabilitation Center	0.9 mi	Springdale, AR	★★☆☆☆	2/5
Windcrest Health and Rehab INC	2.1 mi	Springdale, AR	★★★☆☆	2/5
Edgewood Health and Rehab	2.5 mi	Springdale, AR	★★★★★	4/5
Shiloh Nursing and Rehab, LLC	3.0 mi	Springdale, AR	★★★★★	4/5
The Maples at Har-Ber Meadows	3.1 mi	Springdale, AR	★★★★★	4/5
Butterfield Trail Village	4.0 mi	Fayetteville, AR	★★★☆☆	3/5
Fayetteville Health and Rehabilitation Center	4.8 mi	Fayetteville, AR	★★★☆☆	3/5
North Hills Life Care and Rehab	5.0 mi	Fayetteville, AR	★★★★★	5/5
Arkansas Veterans Home at Fayetteville	6.8 mi	Fayetteville, AR	★★☆☆☆	2/5
Katherine's Place at Wedington	8.4 mi	Fayetteville, AR	★★★★☆	3/5
Jamestown Nursing and Rehab, LLC	9.2 mi	Rogers, AR	★☆☆☆☆	1/5
Hampton Place Healthcare, LLC	9.3 mi	Rogers, AR	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Springdale →

Facility data as of CMS processing date 2026-08-01. CCN 045371.

The Care File

Visit checklist — Westwood Health and Rehab, INC

802 S West End Street, Springdale, AR 72764 · 4797561600

Health inspection rating 1/5 · CMS overall 2/5· Fines (3y): $13,871

Most serious findings on record:

▲ Jan 31, 2025 (F-0656, Immediate jeopardy, one-off): The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
▲ Jan 31, 2025 (F-0600, Immediate jeopardy, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Questions for the administrator:

☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 045371 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)