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Springdale Health and Rehabilitation Center
102 North Gutensohn, Springdale, AR 72762 (opens Google Maps) · Washington County · (479) 756-0330· 140 certified beds · avg 113 residents/day · certified since Jul 17, 1991 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: NHS MANAGEMENT (43 facilities, chain avg rating 2.9★)
2/5
Health inspection rating (on-site)
inspected Feb 13, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.76
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. F-0695
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not have firmly secured handrails on both sides of its hallways. F-0924
View all 20 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 13, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Feb 13, 2026 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have firmly secured handrails on both sides of its hallways. · F-0924 |
| Feb 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have policies on smoking. · F-0926 |
| Aug 1, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 1, 2024 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Aug 1, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Aug 1, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Feb 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657 |
| Feb 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Jul 28, 2023 | F · Potential for more than minimal harm, widespread | The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. · F-0576 |
| Jul 28, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to manage their own money and financial affairs. · F-0567 |
| Jul 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Jul 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jul 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jul 28, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).
All citationsSerious citations (G–L)
2023
All citations: 9
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | F |
| 2024 | 7 | 0 | F |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityArkansas averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.76
Arkansas average: 4.71
U.S. average: 3.95
Registered Nurse hours
This facility: 0.35
Arkansas average: 0.48
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.17
Arkansas average: 4.04
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.76 | 4.71 | 3.95 | top 40% in Arkansas; top 17% in the U.S. |
| Registered Nurse hours | 0.35 | 0.48 | 0.69 | bottom 24% in Arkansas; bottom 16% in the U.S. |
| Weekend total nurse staffing | 4.17 | 4.04 | 3.50 | top 33% in Arkansas; top 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.18 | 0.28 | 0.48 | bottom 25% in Arkansas; bottom 10% in the U.S. |
| Total nursing staff turnover (%) | 52.5 | 49.5 | 45.8 | bottom 36% in Arkansas; bottom 31% in the U.S. |
| RN turnover (%) | 85.7 | 44.8 | 42.9 | bottom 3% in Arkansas; bottom 3% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.66, RN 0.27, weekend 3.21.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.66 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Springdale Health and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Estes, James | Individual | 5% or Greater Direct Ownership Interest | 92% | 12/31/2003 |
| James Norman Estes Jr Tr | Organization | 5% or Greater Direct Ownership Interest | — | 12/31/2006 |
| Jennifer Lee Estes Tr 031093 | Organization | 5% or Greater Direct Ownership Interest | — | 12/31/2006 |
| Estes, James | Individual | Corporate Officer | NOT APPLICABLE | 09/29/1997 |
| Gallagher, Beverly | Individual | Corporate Director | NOT APPLICABLE | 08/21/2023 |
| Gallagher, Beverly | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/21/2023 |
| Long, Phillip | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2019 |
| Moore, Marcia | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/05/2024 |
| Moore, Marcia | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/05/2024 |
| Rasco, Lynn | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Rasco, Lynn | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2022 |
| Regions Bank | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 08/27/2013 |
| Sullins, Stephanie | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/26/2023 |
| Sullins, Stephanie | Individual | ADP of the SNF | NOT APPLICABLE | 02/03/2025 |
| White, Holly | Individual | Corporate Director | NOT APPLICABLE | 03/04/2022 |
| White, Holly | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/04/2022 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain NHS Management — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Crystal River Health and Rehabilitation Center — Crystal River, FL · overall 4/5
- Daytona Beach Health and Rehabilitation Center — Daytona Beach, FL · overall 5/5
- Ocala Health and Rehabilitation Center — Ocala, FL · overall 4/5
- St Augustine Health and Rehabilitation Center — Saint Augustine, FL · overall 1/5abuse
- West Melbourne Health & Rehabilitation Center — West Melbourne, FL · overall 2/5
- Ashland Place Health and Rehabilitation, LLC — Mobile, AL · overall 3/5
- Aspire Physical Recovery Center at Cahaba River — Vestavia, AL · overall 1/5
- Aspire Physical Recovery Center at Hoover, LLC — Hoover, AL · overall 1/5
Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Are there secure handrails on both sides of every hallway, and how often are they checked?"
- "What are your smoking rules, and how do you keep residents who smoke — and everyone around them — safe?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 53% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 22 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Westwood Health and Rehab, INC | 0.9 mi | Springdale, AR | ★★☆☆☆ | 1/5 | |
| Windcrest Health and Rehab INC | 2.1 mi | Springdale, AR | ★★★☆☆ | 2/5 | |
| The Maples at Har-Ber Meadows | 2.4 mi | Springdale, AR | ★★★★★ | 4/5 | |
| Shiloh Nursing and Rehab, LLC | 2.6 mi | Springdale, AR | ★★★★★ | 4/5 | |
| Edgewood Health and Rehab | 3.5 mi | Springdale, AR | ★★★★★ | 4/5 | |
| Butterfield Trail Village | 4.8 mi | Fayetteville, AR | ★★★☆☆ | 3/5 | |
| Fayetteville Health and Rehabilitation Center | 5.5 mi | Fayetteville, AR | ★★★☆☆ | 3/5 | |
| North Hills Life Care and Rehab | 5.6 mi | Fayetteville, AR | ★★★★★ | 5/5 | |
| Arkansas Veterans Home at Fayetteville | 7.3 mi | Fayetteville, AR | ★★☆☆☆ | 2/5 | |
| Katherine's Place at Wedington | 8.6 mi | Fayetteville, AR | ★★★★☆ | 3/5 | |
| Jamestown Nursing and Rehab, LLC | 8.6 mi | Rogers, AR | ★☆☆☆☆ | 1/5 | |
| Hampton Place Healthcare, LLC | 8.6 mi | Rogers, AR | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 045167.