North Hills Life Care and Rehab

Name: North Hills Life Care and Rehab
Address: 27 E APPLEBY ROAD, Fayetteville, AR, 72703, US
Telephone: 4794449000

27 E Appleby Road, Fayetteville, AR 72703 · Washington County · 92 certified beds · avg 78 residents/day · certified since Apr 22, 2004

Part of chain: ANTHONY & BRYAN ADAMS (38 facilities, chain avg rating 3.8★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.70

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 22, 2024	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 22, 2024	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Aug 22, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 22, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 7, 2024	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
May 7, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 2, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 2, 2023	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 2, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 2, 2023	D · Potential for harm, one-off	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Jun 2, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	5	0	F
2024	6	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arkansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.70	4.71	3.95	top 41% in Arkansas; top 18% in the U.S.
Registered Nurse hours	0.44	0.48	0.69	bottom 48% in Arkansas; bottom 29% in the U.S.
Weekend total nurse staffing	3.56	4.04	3.50	bottom 23% in Arkansas; top 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.28	0.48	top 34% in Arkansas; bottom 34% in the U.S.
Total nursing staff turnover (%)	48.8	49.5	45.8	bottom 48% in Arkansas; bottom 40% in the U.S.
RN turnover (%)	50.0	44.8	42.9	bottom 49% in Arkansas; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.11, RN 0.39, weekend 3.12. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
3b Holdings, LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/21/2009
Adams, Anthony	Individual	Corporate Officer	NOT APPLICABLE	06/02/2004
Adams, Anthony	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2009
Adams, Bryan	Individual	Corporate Officer	NOT APPLICABLE	06/02/2004
Adams, Bryan	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2009
Angel, Tammy	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2017
Angel, Tammy	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2017
Centennial Bank	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2009
Ellis, John	Individual	ADP of the SNF	NOT APPLICABLE	12/20/2007
Fayv Re, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2009
Home Bancshares	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2009
Incite Rehab, LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/10/2005
Koehler, Tobey	Individual	Corporate Officer	NOT APPLICABLE	12/20/2007
Koehler, Tobey	Individual	ADP of the SNF	NOT APPLICABLE	12/20/2007
LTC Systems/Rx, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2004
Mainord, William	Individual	ADP of the SNF	NOT APPLICABLE	08/10/2005
McGinnis, Larry	Individual	ADP of the SNF	NOT APPLICABLE	09/10/2007
Miller, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	08/28/2004
Miller, Mark	Individual	ADP of the SNF	NOT APPLICABLE	08/28/2024
Pedigo, Rita	Individual	ADP of the SNF	NOT APPLICABLE	08/10/2005

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you explain health changes and treatment options to residents and their families?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Fayetteville Health and Rehabilitation Center	1.2 mi	Fayetteville, AR	★★★☆☆	3/5
Butterfield Trail Village	1.5 mi	Fayetteville, AR	★★★☆☆	3/5
Arkansas Veterans Home at Fayetteville	1.8 mi	Fayetteville, AR	★★☆☆☆	2/5
Edgewood Health and Rehab	3.9 mi	Springdale, AR	★★★★★	4/5
Katherine's Place at Wedington	4.5 mi	Fayetteville, AR	★★★★☆	3/5
Westwood Health and Rehab, INC	5.0 mi	Springdale, AR	★★☆☆☆	1/5
Springdale Health and Rehabilitation Center	5.6 mi	Springdale, AR	★★☆☆☆	2/5
The Maples at Har-Ber Meadows	5.7 mi	Springdale, AR	★★★★★	4/5
Windcrest Health and Rehab INC	7.1 mi	Springdale, AR	★★★☆☆	2/5
Shiloh Nursing and Rehab, LLC	8.1 mi	Springdale, AR	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Fayetteville →

Facility data as of CMS processing date 2026-08-01. CCN 045398.

The Care File

Visit checklist — North Hills Life Care and Rehab

27 E Appleby Road, Fayetteville, AR 72703 · 4794449000

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 045398 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)