Maples Health and Rehabilitation, the

Name: Maples Health and Rehabilitation, the
Address: 610 WEST SUNSET STREET, Springfield, MO, 65807, US
Telephone: 4178911700

610 West Sunset Street, Springfield, MO 65807 · Greene County · 120 certified beds · avg 96 residents/day · certified since Dec 28, 1993

Part of chain: ANTHONY & BRYAN ADAMS (38 facilities, chain avg rating 3.8★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.74

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 23, 2023 · F-0697

The facility did not provide safe and appropriate pain management for a resident who needed it.

Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Aug 7, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 7, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 7, 2025	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 7, 2025	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Mar 7, 2025	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Mar 7, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 7, 2025	D · Potential for harm, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Mar 7, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 7, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Oct 4, 2024	E · Potential for harm, repeated	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint
Feb 5, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Jun 23, 2023	▲ G · Actual harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jun 23, 2023	F · Potential for harm, facility-wide	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Jun 23, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jun 23, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 23, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 23, 2023	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Feb 19, 2020	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 19, 2020	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Feb 19, 2020	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 8).

Year	Citations	Serious (G–L)	Worst severity that year
2020	3	0	E
2023	8	1	G ▲
2024	3	0	E
2025	8	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.74	3.66	3.95	top 43% in Missouri; bottom 49% in the U.S.
Registered Nurse hours	0.51	0.49	0.69	top 35% in Missouri; bottom 40% in the U.S.
Weekend total nurse staffing	3.32	3.22	3.50	top 42% in Missouri; bottom 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.30	0.33	0.48	top 42% in Missouri; bottom 32% in the U.S.
Total nursing staff turnover (%)	49.5	56.0	45.8	top 32% in Missouri; bottom 38% in the U.S.
RN turnover (%)	8.3	47.8	42.9	top 4% in Missouri; top 3% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.85, RN 0.53, weekend 3.42. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
3b Holdings, LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2021
Adams, Anthony	Individual	Corporate Officer	NOT APPLICABLE	11/05/2020
Adams, Anthony	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2021
Adams, Bryan	Individual	Corporate Officer	NOT APPLICABLE	11/05/2020
Adams, Bryan	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2021
Centennial Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	11/01/2009
Centennial Bank	Organization	ADP of the SNF	NOT APPLICABLE	09/09/2025
Dvorak, Nora	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/15/2020
Dvorak, Nora	Individual	Corporate Director	NOT APPLICABLE	12/15/2020
Dvorak, Nora	Individual	ADP of the SNF	NOT APPLICABLE	12/15/2020
Ellis, John	Individual	Corporate Officer	NOT APPLICABLE	07/01/2004
Ellis, John	Individual	ADP of the SNF	NOT APPLICABLE	12/15/2020
Greeneco Re Central, LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/03/2025
Home Bancshares	Organization	ADP of the SNF	NOT APPLICABLE	09/09/2025
Incite Rehab, LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/15/2020
Koehler, Tobey	Individual	Corporate Officer	NOT APPLICABLE	12/20/2020
Koehler, Tobey	Individual	ADP of the SNF	NOT APPLICABLE	12/15/2020
LTC Systems/Rx, LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/15/2020
Mainord, William	Individual	ADP of the SNF	NOT APPLICABLE	12/15/2020
Mantala, Marcelo	Individual	Operational/Managerial Control	NOT APPLICABLE	12/15/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Springfield Rehabilitation & Health Care Center	0.5 mi	Springfield, MO	★★★★★	4/5
Magnolia Square Nursing and Rehab	0.7 mi	Springfield, MO	★★☆☆☆	2/5
Springfield Villa	1.2 mi	Springfield, MO	★☆☆☆☆	1/5
Birch Pointe Health and Rehabilitation	1.4 mi	Springfield, MO	★★★☆☆	3/5
Manor at Elfindale, the	1.5 mi	Springfield, MO	★★★★☆	4/5
Cox Medical Centers Meyer Orthopedic and Surgical	1.6 mi	Springfield, MO	★★★★☆	4/5
Spring Valley Health & Rehabilitation Center	1.6 mi	Springfield, MO	★★☆☆☆	1/5
Neighborhoods at Quail Creek, the	2.2 mi	Springfield, MO	★★★☆☆	3/5
Sunterra Springs Springfield	3.1 mi	Springfield, MO	★★★★☆	3/5
Wilson's Creek Nursing & Rehab	3.7 mi	Springfield, MO	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Springfield →

Facility data as of CMS processing date 2026-08-01. CCN 265559.

The Care File

Visit checklist — Maples Health and Rehabilitation, the

610 West Sunset Street, Springfield, MO 65807 · 4178911700

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Jun 23, 2023 (F-0697, Actual harm, one-off): The facility did not provide safe and appropriate pain management for a resident who needed it.

Questions for the administrator:

☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265559 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)