Walnut Ridge
1703 Campus Drive, Clive, IA 50325 · Dallas County · 60 certified beds · avg 46 residents/day · certified since Sep 9, 2021
Part of chain: PRESBYTERIAN HOMES & SERVICES (21 facilities, chain avg rating 4.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 9, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 8, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Aug 8, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 18, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 18, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jan 18, 2024 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Jan 18, 2024 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Jan 18, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 14, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 8 | 0 | E |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.72 | 4.37 | 3.95 | top 5% in Iowa; top 6% in the U.S. |
| Registered Nurse hours | 1.12 | 0.85 | 0.69 | top 16% in Iowa; top 11% in the U.S. |
| Weekend total nurse staffing | 5.26 | 3.86 | 3.50 | top 3% in Iowa; top 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.71 | 0.51 | 0.48 | top 15% in Iowa; top 15% in the U.S. |
| Total nursing staff turnover (%) | 24.4 | 44.0 | 45.8 | top 5% in Iowa; top 6% in the U.S. |
| RN turnover (%) | 12.5 | 42.1 | 42.9 | top 8% in Iowa; top 6% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.89, RN 0.96, weekend 4.49. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bass, Allison | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/01/2016 |
| Bass, Allison | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2016 |
| Bremer Bank National Association | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 08/30/2018 |
| Bremer Bank National Association | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 08/30/2018 |
| Larson, Duane | Individual | Corporate Director | NOT APPLICABLE | 12/10/2019 |
| Larson, Duane | Individual | Corporate Officer | NOT APPLICABLE | 12/10/2019 |
| Lindh, Daniel | Individual | Corporate Director | NOT APPLICABLE | 06/08/2012 |
| Lindh, Daniel | Individual | Corporate Officer | NOT APPLICABLE | 06/08/2012 |
| Meyer, Mark | Individual | Corporate Director | NOT APPLICABLE | 06/08/2012 |
| Meyer, Mark | Individual | Corporate Officer | NOT APPLICABLE | 06/08/2012 |
| PHS Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/10/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Deerfield Health Care Center | 1.8 mi | Urbandale, IA | ★★★★★ | 5/5 | |
| Pine Acres Rehabilitation and Care Center | 2.8 mi | West Des Moines, IA | —/5 | abuseSFF | |
| Karen Acres Care Center | 2.9 mi | Urbandale, IA | ★★★★★ | 4/5 | |
| Royal Oaks Nursing and Rehabilitation Center | 3.3 mi | Urbandale, IA | ★☆☆☆☆ | 1/5 | SFF |
| Arbor Springs of West Des Moines L L C | 3.5 mi | West Des Moines, IA | ★☆☆☆☆ | 2/5 | |
| Cedar Ridge Village | 4.1 mi | West Des Moines, IA | ★★★☆☆ | 3/5 | |
| Harmony West Des Moines | 4.4 mi | West Des Moines, IA | ★☆☆☆☆ | 1/5 | |
| Edgewater, a Wesleylife Community | 4.8 mi | West Des Moines, IA | ★★★★☆ | 3/5 | |
| Iowa Jewish Senior Life Center | 4.8 mi | Des Moines, IA | ★★☆☆☆ | 3/5 | |
| Calvin Community | 5.0 mi | Des Moines, IA | ★★★★☆ | 3/5 | |
| Childserve Habilitation Center | 5.4 mi | Johnston, IA | ★★★★★ | 3/5 | |
| Brio of Johnston, LLC | 5.7 mi | Johnston, IA | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 165791.