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Deerfield Health Care Center
13731 Hickman Road, Urbandale, IA 50323 (opens Google Maps) · Polk County · (515) 331-6900· 30 certified beds · avg 25 residents/day · certified since Jul 22, 2005 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: IMMANUEL (3 facilities, chain avg rating 4.7★)
5/5
Health inspection rating (on-site)
inspected May 7, 2026
0
Serious findings on record
$0
Fines, last 3 years
5.38
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 4 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. F-0883
View all 4 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Mar 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Apr 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Inspection trend by year
All citationsSerious citations (G–L)
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 2 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIowa averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.38
Iowa average: 4.37
U.S. average: 3.95
Registered Nurse hours
This facility: 1.61
Iowa average: 0.85
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.26
Iowa average: 3.86
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.38 | 4.37 | 3.95 | top 10% in Iowa; top 9% in the U.S. |
| Registered Nurse hours | 1.61 | 0.85 | 0.69 | top 3% in Iowa; top 4% in the U.S. |
| Weekend total nurse staffing | 5.26 | 3.86 | 3.50 | top 3% in Iowa; top 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.19 | 0.51 | 0.48 | top 2% in Iowa; top 4% in the U.S. |
| Total nursing staff turnover (%) | 25.8 | 44.0 | 45.8 | top 8% in Iowa; top 8% in the U.S. |
| RN turnover (%) | 12.5 | 42.1 | 42.9 | top 8% in Iowa; top 6% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.31, RN 1.59, weekend 5.19.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.31 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Deerfield Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alloway, Cindy | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Balluff, Mary | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Bear, Scott | Individual | Contracted Managing Employee | NOT APPLICABLE | 11/13/2017 |
| Bear, Scott | Individual | Corporate Officer | NOT APPLICABLE | 11/13/2017 |
| Bear, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/13/2017 |
| Benson, Ellsworth | Individual | Corporate Director | NOT APPLICABLE | 05/14/2020 |
| Bergman-Evans, Brenda | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Bothof, John | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Bothof, John | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2024 |
| Bullock, Steve | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Burns, Randal | Individual | Corporate Director | NOT APPLICABLE | 05/14/2020 |
| Friedlund, Danny | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Gurley, Eric | Individual | Contracted Managing Employee | NOT APPLICABLE | 04/05/2013 |
| Gurley, Eric | Individual | Corporate Director | NOT APPLICABLE | 04/05/2013 |
| Gurley, Eric | Individual | Corporate Officer | NOT APPLICABLE | 04/05/2013 |
| Gurley, Eric | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/05/2013 |
| Hanson, Scott | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/01/2024 |
| Hawlik, Teresa | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Howerter, Scott | Individual | Corporate Director | NOT APPLICABLE | 05/14/2020 |
| Hudnutt, Kari | Individual | W-2 Managing Employee | NOT APPLICABLE | 02/16/2023 |
Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Immanuel — 3 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Newport House — Omaha, NE · overall 5/5
- The Lighthouse at Lakeside Village — Omaha, NE · overall 4/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 26% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 39 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Walnut Ridge | 1.8 mi | Clive, IA | ★★★★★ | 4/5 | |
| Arbor Springs of West Des Moines L L C | 3.0 mi | West Des Moines, IA | ★☆☆☆☆ | 2/5 | |
| Cedar Ridge Village | 3.7 mi | West Des Moines, IA | ★★★☆☆ | 3/5 | |
| Royal Oaks Nursing and Rehabilitation Center | 4.3 mi | Urbandale, IA | ★☆☆☆☆ | 1/5 | SFF |
| Karen Acres Care Center | 4.4 mi | Urbandale, IA | ★★★★★ | 4/5 | |
| Edgewater, a Wesleylife Community | 4.4 mi | West Des Moines, IA | ★★★★☆ | 3/5 | |
| Pine Acres Rehabilitation and Care Center | 4.6 mi | West Des Moines, IA | —/5 | abuseSFF | |
| Kennybrook Village | 5.1 mi | Grimes, IA | ★★★☆☆ | 3/5 | |
| Harmony West Des Moines | 5.3 mi | West Des Moines, IA | ★☆☆☆☆ | 1/5 | |
| Brio of Johnston, LLC | 5.9 mi | Johnston, IA | ★★★☆☆ | 3/5 | |
| Childserve Habilitation Center | 6.5 mi | Johnston, IA | ★★★★★ | 3/5 | |
| Iowa Jewish Senior Life Center | 6.6 mi | Des Moines, IA | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Polk, IA — 30 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Greater Southside Health and Rehabilitation — Des Moines, IA · overall 1/5abuseSFF
- Mill-Pond — Ankeny, IA · overall 5/5
- On with Life — Ankeny, IA · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 165557.