Calvin Community
4210 Hickman Road, Des Moines, IA 50310 · Polk County · 59 certified beds · avg 59 residents/day · certified since Apr 1, 2003
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 18, 2025 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Dec 18, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 28, 2024 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 11 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.65 | 4.37 | 3.95 | top 33% in Iowa; top 19% in the U.S. |
| Registered Nurse hours | 0.80 | 0.85 | 0.69 | top 49% in Iowa; top 27% in the U.S. |
| Weekend total nurse staffing | 4.13 | 3.86 | 3.50 | top 34% in Iowa; top 19% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.47 | 0.51 | 0.48 | top 47% in Iowa; top 36% in the U.S. |
| Total nursing staff turnover (%) | 31.3 | 44.0 | 45.8 | top 20% in Iowa; top 17% in the U.S. |
| RN turnover (%) | 16.7 | 42.1 | 42.9 | top 13% in Iowa; top 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.19, RN 0.72, weekend 3.73. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Boyd, Nancy | Individual | Corporate Director | NOT APPLICABLE | 05/01/2013 |
| Cox, Jamey | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/08/2013 |
| Cox, Jamey | Individual | Corporate Officer | NOT APPLICABLE | 01/14/2008 |
| Hamilton, Mike | Individual | Corporate Director | NOT APPLICABLE | 05/01/2013 |
| Hoffman, James | Individual | Corporate Director | NOT APPLICABLE | 05/01/2017 |
| Mills, Robyn | Individual | Corporate Director | NOT APPLICABLE | 05/01/2017 |
| Morgan, Candy | Individual | Corporate Director | NOT APPLICABLE | 05/01/2017 |
| Obradovich, James | Individual | Corporate Director | NOT APPLICABLE | 05/01/2013 |
| Smith, Jamey | Individual | Corporate Director | NOT APPLICABLE | 05/01/2013 |
| Stange, Whitey | Individual | Corporate Director | NOT APPLICABLE | 05/01/2017 |
| Teigland, Mark | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/06/2009 |
| Teigland, Mark | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2013 |
| Tomes, Dwight | Individual | Corporate Director | NOT APPLICABLE | 05/01/2013 |
| Wells, Douglas | Individual | Corporate Director | NOT APPLICABLE | 05/01/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ramsey Village | 1.2 mi | Des Moines, IA | ★★☆☆☆ | 2/5 | |
| Iowa Jewish Senior Life Center | 1.5 mi | Des Moines, IA | ★★☆☆☆ | 3/5 | |
| Scottish Rite Park INC | 2.1 mi | Des Moines, IA | ★★★★★ | 3/5 | |
| Wesley on Grand | 2.2 mi | Des Moines, IA | ★★★★★ | 5/5 | |
| Karen Acres Care Center | 2.6 mi | Urbandale, IA | ★★★★★ | 4/5 | |
| Pine Acres Rehabilitation and Care Center | 2.9 mi | West Des Moines, IA | —/5 | abuseSFF | |
| University Park Nursing and Rehabilitation Center | 3.1 mi | Des Moines, IA | ★★★★☆ | 3/5 | |
| Childserve Habilitation Center | 3.5 mi | Johnston, IA | ★★★★★ | 3/5 | |
| Rehabilitation Center of Des Moines | 3.5 mi | Des Moines, IA | ★★★☆☆ | 2/5 | |
| Azria Health Park Place | 3.5 mi | Des Moines, IA | ★☆☆☆☆ | 1/5 | SFF |
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Facility data as of CMS processing date 2026-08-01. CCN 165479.