Arizona ›Gilbert

The Center at Val Vista, LLC

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3744 South Rome Street, Gilbert, AZ 85297 (opens Google Maps) · Maricopa County · (480) 224-9500· 96 certified beds · avg 71 residents/day · certified since Nov 29, 2016 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: VERITAS MANAGEMENT GROUP (13 facilities, chain avg rating 4.2★)

5/5
Health inspection rating (on-site)
inspected May 2, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.39
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 5 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint F-0554

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755

  3. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

View all 5 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
May 2, 2025D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint · F-0554
May 2, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
May 2, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Dec 29, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Dec 29, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 2
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202320D
202530D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityArizona averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.39
Arizona average: 3.97
U.S. average: 3.95
Registered Nurse hours
This facility: 0.46
Arizona average: 0.69
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.00
Arizona average: 3.50
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityArizona avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.393.973.95bottom 28% in Arizona; bottom 31% in the U.S.
Registered Nurse hours0.460.690.69bottom 28% in Arizona; bottom 32% in the U.S.
Weekend total nurse staffing3.003.503.50bottom 31% in Arizona; bottom 31% in the U.S.
Weekend RN hours (not acuity-adjusted)0.520.490.48top 32% in Arizona; top 30% in the U.S.
Total nursing staff turnover (%)41.345.245.8top 32% in Arizona; top 40% in the U.S.
RN turnover (%)11.143.642.9top 5% in Arizona; top 4% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.64, RN 0.63, weekend 4.11.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.64 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for The Center at Val Vista, LLC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Murdock, MonteIndividual5% or Greater Direct Ownership Interest50%07/15/2013
Senkoff, AlexanderIndividual5% or Greater Direct Ownership Interest50%07/15/2013
Dunlap, RobertIndividualCorporate OfficerNOT APPLICABLE01/03/2016
Esmas, BartolomeIndividualCorporate DirectorNOT APPLICABLE01/03/2016
Murdock, MonteIndividualOperational/Managerial ControlNOT APPLICABLE07/15/2013
Ott, DavidIndividualCorporate OfficerNOT APPLICABLE01/03/2016
Senkoff, AlexanderIndividualOperational/Managerial ControlNOT APPLICABLE07/15/2013
Veritas Management Group LLCOrganizationOperational/Managerial ControlNOT APPLICABLE07/29/2015

All 8 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Veritas Management Group — 13 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 12 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
  • "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Arizona midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 41% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 31 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Wellsprings of Gilbert0.7 miGilbert, AZ★★★★★5/5
Sante of Mesa7.0 miMesa, AZ★★★★★5/5
Desert Cove Nursing Center7.0 miChandler, AZ★★☆☆☆1/5abuse
Archstone Care Center7.5 miChandler, AZ★★★★★4/5
Sante of Chandler7.5 miChandler, AZ★★★★★4/5
Chandler Post Acute and Rehabilitation7.6 miChandler, AZ★★★★☆3/5
Citrus Heights Respiratory and Rehabilitation8.8 miMesa, AZ★★★☆☆2/5
Citadel Post Acute8.9 miMesa, AZ★★★★★5/5
River Park Post Acute9.2 miChandler, AZ★★★★★4/5
Montecito Post Acute Care and Rehabilitation9.3 miMesa, AZ★★★★☆3/5
Mi Casa Nursing Center9.4 miMesa, AZ★★★☆☆2/5abuse
Desert Blossom Health & Rehab Center9.4 miMesa, AZ★★★★★4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Maricopa, AZ — 77 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Gilbert →

Facility data as of CMS processing date 2026-08-01. CCN 035291.

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