How to file a complaint about care →
No fines or payment denials in the published 3-year window.
3744 South Rome Street, Gilbert, AZ 85297 (opens Google Maps) · Maricopa County · (480) 224-9500· 96 certified beds · avg 71 residents/day · certified since Nov 29, 2016 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: VERITAS MANAGEMENT GROUP (13 facilities, chain avg rating 4.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 5 inspection findings. Open the full record below to read every finding.
The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint F-0554
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint · F-0554 |
| May 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| May 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Dec 29, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Dec 29, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
Citations from standard inspections increased between the last two inspection cycles (2 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.39 | 3.97 | 3.95 | bottom 28% in Arizona; bottom 31% in the U.S. |
| Registered Nurse hours | 0.46 | 0.69 | 0.69 | bottom 28% in Arizona; bottom 32% in the U.S. |
| Weekend total nurse staffing | 3.00 | 3.50 | 3.50 | bottom 31% in Arizona; bottom 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.52 | 0.49 | 0.48 | top 32% in Arizona; top 30% in the U.S. |
| Total nursing staff turnover (%) | 41.3 | 45.2 | 45.8 | top 32% in Arizona; top 40% in the U.S. |
| RN turnover (%) | 11.1 | 43.6 | 42.9 | top 5% in Arizona; top 4% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.64, RN 0.63, weekend 4.11.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.64 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Center at Val Vista, LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Murdock, Monte | Individual | 5% or Greater Direct Ownership Interest | 50% | 07/15/2013 |
| Senkoff, Alexander | Individual | 5% or Greater Direct Ownership Interest | 50% | 07/15/2013 |
| Dunlap, Robert | Individual | Corporate Officer | NOT APPLICABLE | 01/03/2016 |
| Esmas, Bartolome | Individual | Corporate Director | NOT APPLICABLE | 01/03/2016 |
| Murdock, Monte | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/15/2013 |
| Ott, David | Individual | Corporate Officer | NOT APPLICABLE | 01/03/2016 |
| Senkoff, Alexander | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/15/2013 |
| Veritas Management Group LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/29/2015 |
All 8 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Veritas Management Group — 13 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 12 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Wellsprings of Gilbert | 0.7 mi | Gilbert, AZ | ★★★★★ | 5/5 | |
| Sante of Mesa | 7.0 mi | Mesa, AZ | ★★★★★ | 5/5 | |
| Desert Cove Nursing Center | 7.0 mi | Chandler, AZ | ★★☆☆☆ | 1/5 | abuse |
| Archstone Care Center | 7.5 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Sante of Chandler | 7.5 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Chandler Post Acute and Rehabilitation | 7.6 mi | Chandler, AZ | ★★★★☆ | 3/5 | |
| Citrus Heights Respiratory and Rehabilitation | 8.8 mi | Mesa, AZ | ★★★☆☆ | 2/5 | |
| Citadel Post Acute | 8.9 mi | Mesa, AZ | ★★★★★ | 5/5 | |
| River Park Post Acute | 9.2 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Montecito Post Acute Care and Rehabilitation | 9.3 mi | Mesa, AZ | ★★★★☆ | 3/5 | |
| Mi Casa Nursing Center | 9.4 mi | Mesa, AZ | ★★★☆☆ | 2/5 | abuse |
| Desert Blossom Health & Rehab Center | 9.4 mi | Mesa, AZ | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Maricopa, AZ — 77 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 035291.
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