Advance Health Care of Scottsdale
9846 North 95th Street, Scottsdale, AZ 85258 · Maricopa County · 38 certified beds · avg 38 residents/day · certified since May 7, 2007
Part of chain: ADVANCED HEALTH CARE (26 facilities, chain avg rating 4.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 27, 2025 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Dec 15, 2023 | E · Potential for harm, repeated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Dec 15, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Dec 15, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 5, 2022 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Oct 5, 2022 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | D |
| 2023 | 3 | 0 | E |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.99 | 3.97 | 3.95 | top 35% in Arizona; top 40% in the U.S. |
| Registered Nurse hours | 1.01 | 0.69 | 0.69 | top 15% in Arizona; top 15% in the U.S. |
| Weekend total nurse staffing | 3.32 | 3.50 | 3.50 | top 41% in Arizona; bottom 48% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.86 | 0.49 | 0.48 | top 10% in Arizona; top 9% in the U.S. |
| Total nursing staff turnover (%) | 45.3 | 45.2 | 45.8 | top 48% in Arizona; bottom 49% in the U.S. |
| RN turnover (%) | 46.2 | 43.6 | 42.9 | bottom 46% in Arizona; bottom 42% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.98, RN 1.25, weekend 4.14. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| New Ahc Holdings, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2021 |
| The Bryan Miller Utah Dynasty Trust Dated April 22, 2014 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| The G&H Miller Utah Trust Dated February 26, 2019 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| The Gail Miller GST Trust | Organization | 5% or Greater Indirect Ownership Interest | 72% | 01/01/2024 |
| LHMSH LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| New Ahc Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Newcomb, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Oxnam, Nathan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Romer, Cheryl | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2024 |
| Romer, Cheryl | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| S&S Nutrition Network INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you explain health changes and treatment options to residents and their families?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Life Care Center of Scottsdale | 0.6 mi | Scottsdale, AZ | ★★★★★ | 4/5 | |
| Shea Post Acute Rehabilitation Center | 0.8 mi | Scottsdale, AZ | ★★★★★ | 5/5 | |
| Sante of North Scottsdale | 4.7 mi | Scottsdale, AZ | ★★★☆☆ | 2/5 | |
| Phoenix Mountain Post Acute | 6.2 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | |
| Arizona State Veteran Home-Phx | 6.3 mi | Phoenix, AZ | ★★☆☆☆ | 1/5 | abuse |
| Heritage Court Post Acute of Scottsdale | 6.6 mi | Scottsdale, AZ | ★★★☆☆ | 2/5 | abuse |
| Osborn Health and Rehabilitation | 6.6 mi | Scottsdale, AZ | ★★★★★ | 5/5 | |
| Haven of Scottsdale | 6.7 mi | Scottsdale, AZ | ★★☆☆☆ | 1/5 | |
| VI at Grayhawk, a VI and Plaza Companies Community | 6.8 mi | Scottsdale, AZ | ★★★★★ | 5/5 | |
| Rehab at Scottsdale Village Square | 7.4 mi | Scottsdale, AZ | —/5 | abuseSFF | |
| Plaza Healthcare | 7.8 mi | Scottsdale, AZ | ★★★★★ | 5/5 | |
| Ridgecrest Post Acute | 8.1 mi | Phoenix, AZ | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 035268.