Wellsprings of Gilbert
3319 South Mercy Road, Gilbert, AZ 85297 · Maricopa County · 32 certified beds · avg 30 residents/day · certified since Mar 8, 2012
Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 11, 2023 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Aug 11, 2023 | E · Potential for harm, repeated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 11, 2023 | E · Potential for harm, repeated | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Aug 11, 2023 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.61 | 3.97 | 3.95 | bottom 44% in Arizona; bottom 42% in the U.S. |
| Registered Nurse hours | 0.93 | 0.69 | 0.69 | top 18% in Arizona; top 19% in the U.S. |
| Weekend total nurse staffing | 3.12 | 3.50 | 3.50 | bottom 37% in Arizona; bottom 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.49 | 0.48 | bottom 49% in Arizona; top 48% in the U.S. |
| Total nursing staff turnover (%) | 48.6 | 45.2 | 45.8 | bottom 38% in Arizona; bottom 40% in the U.S. |
| RN turnover (%) | 28.6 | 43.6 | 42.9 | top 19% in Arizona; top 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.07, RN 1.05, weekend 3.52. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bermeo, Cezanne | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2024 |
| Bermeo, Cezanne | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2024 |
| Bermeo, Cezanne | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2024 |
| Burnam, Soon | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2024 |
| Burnam, Soon | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2024 |
| Creed Health Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2024 |
| Ensign Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2024 |
| Keetch, Chad | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2011 |
| Peterson, Forrest | Individual | Corporate Director | NOT APPLICABLE | 04/10/2024 |
| Petty, Scott | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/01/2026 |
| Petty, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2026 |
| Petty, Scott | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2026 |
| Port, Barry | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 06/20/2025 |
| Standard Bearer Healthcare Op, LP | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2024 |
| The Ensign Group INC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "How do you explain health changes and treatment options to residents and their families?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Center at Val Vista, LLC | 0.7 mi | Gilbert, AZ | ★★★★★ | 5/5 | |
| Sante of Mesa | 6.3 mi | Mesa, AZ | ★★★★★ | 5/5 | |
| Desert Cove Nursing Center | 7.0 mi | Chandler, AZ | ★★☆☆☆ | 1/5 | abuse |
| Archstone Care Center | 7.5 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Sante of Chandler | 7.5 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Chandler Post Acute and Rehabilitation | 7.5 mi | Chandler, AZ | ★★★★☆ | 3/5 | |
| Citrus Heights Respiratory and Rehabilitation | 8.1 mi | Mesa, AZ | ★★★☆☆ | 2/5 | |
| Citadel Post Acute | 8.3 mi | Mesa, AZ | ★★★★★ | 5/5 | |
| Montecito Post Acute Care and Rehabilitation | 8.6 mi | Mesa, AZ | ★★★★☆ | 3/5 | |
| Mi Casa Nursing Center | 8.7 mi | Mesa, AZ | ★★★☆☆ | 2/5 | abuse |
| Desert Blossom Health & Rehab Center | 8.8 mi | Mesa, AZ | ★★★★★ | 4/5 | |
| River Park Post Acute | 8.8 mi | Chandler, AZ | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 035285.