Arizona ›Gilbert

Wellsprings of Gilbert

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3319 South Mercy Road, Gilbert, AZ 85297 (opens Google Maps) · Maricopa County · (480) 729-6500· 32 certified beds · avg 30 residents/day · certified since Mar 8, 2012 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

5/5
Health inspection rating (on-site)
inspected Oct 2, 2024
0
Serious findings on record
$0
Fines, last 3 years
3.61
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 4 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

  2. E · Potential for more than minimal harm, pattern

    The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. F-0690

  3. E · Potential for more than minimal harm, pattern

    The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. F-0887

View all 4 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Aug 11, 2023E · Potential for more than minimal harm, patternThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Aug 11, 2023E · Potential for more than minimal harm, patternThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Aug 11, 2023E · Potential for more than minimal harm, patternThe facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887
Aug 11, 2023D · Potential for more than minimal harm, isolatedThe facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 4
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202340E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityArizona averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.61
Arizona average: 3.97
U.S. average: 3.95
Registered Nurse hours
This facility: 0.93
Arizona average: 0.69
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.12
Arizona average: 3.50
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityArizona avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.613.973.95bottom 44% in Arizona; bottom 42% in the U.S.
Registered Nurse hours0.930.690.69top 18% in Arizona; top 19% in the U.S.
Weekend total nurse staffing3.123.503.50bottom 37% in Arizona; bottom 38% in the U.S.
Weekend RN hours (not acuity-adjusted)0.400.490.48bottom 49% in Arizona; top 48% in the U.S.
Total nursing staff turnover (%)48.645.245.8bottom 38% in Arizona; bottom 40% in the U.S.
RN turnover (%)28.643.642.9top 19% in Arizona; top 26% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.07, RN 1.05, weekend 3.52.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.07 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Wellsprings of Gilbert. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Bermeo, CezanneIndividualManaging Control - Governing BodyNOT APPLICABLE06/01/2024
Bermeo, CezanneIndividualOperational/Managerial ControlNOT APPLICABLE06/01/2024
Bermeo, CezanneIndividualADP of the SNFNOT APPLICABLE06/01/2024
Burnam, SoonIndividualManaging Control - Governing BodyNOT APPLICABLE06/01/2024
Burnam, SoonIndividualCorporate OfficerNOT APPLICABLE06/01/2024
Creed Health Holdings LLCOrganizationADP of the SNFNOT APPLICABLE06/01/2024
Ensign Services INCOrganizationADP of the SNFNOT APPLICABLE06/01/2024
Keetch, ChadIndividualCorporate OfficerNOT APPLICABLE03/01/2011
Peterson, ForrestIndividualCorporate DirectorNOT APPLICABLE04/10/2024
Petty, ScottIndividualManaging Control - Governing BodyNOT APPLICABLE02/01/2026
Petty, ScottIndividualOperational/Managerial ControlNOT APPLICABLE02/01/2026
Petty, ScottIndividualADP of the SNFNOT APPLICABLE02/01/2026
Port, BarryIndividualIndividual Is an Owner, Partner or Trustee of Any ADP of the SNFNOT APPLICABLE06/20/2025
Standard Bearer Healthcare Op, LPOrganizationADP of the SNFNOT APPLICABLE06/01/2024
The Ensign Group INCOrganizationADP of the SNFNOT APPLICABLE06/01/2024

All 15 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Ensign Group — 342 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 341 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
  • "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
  • "How do you explain health changes and treatment options to residents and their families?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Arizona midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 31 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
The Center at Val Vista, LLC0.7 miGilbert, AZ★★★★★5/5
Sante of Mesa6.3 miMesa, AZ★★★★★5/5
Desert Cove Nursing Center7.0 miChandler, AZ★★☆☆☆1/5abuse
Archstone Care Center7.5 miChandler, AZ★★★★★4/5
Sante of Chandler7.5 miChandler, AZ★★★★★4/5
Chandler Post Acute and Rehabilitation7.5 miChandler, AZ★★★★☆3/5
Citrus Heights Respiratory and Rehabilitation8.1 miMesa, AZ★★★☆☆2/5
Citadel Post Acute8.3 miMesa, AZ★★★★★5/5
Montecito Post Acute Care and Rehabilitation8.6 miMesa, AZ★★★★☆3/5
Mi Casa Nursing Center8.7 miMesa, AZ★★★☆☆2/5abuse
Desert Blossom Health & Rehab Center8.8 miMesa, AZ★★★★★4/5
River Park Post Acute8.8 miChandler, AZ★★★★★4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Maricopa, AZ — 77 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Gilbert →

Facility data as of CMS processing date 2026-08-01. CCN 035285.

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