The Center at Val Vista, LLC

Name: The Center at Val Vista, LLC
Address: 3744 SOUTH ROME STREET, Gilbert, AZ, 85297, US
Telephone: 4802249500

3744 South Rome Street, Gilbert, AZ 85297 · Maricopa County · 96 certified beds · avg 71 residents/day · certified since Nov 29, 2016

Part of chain: VERITAS MANAGEMENT GROUP (13 facilities, chain avg rating 4.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.39

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (5)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 2, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint
May 2, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 2, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 29, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 29, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	2	0	D
2025	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arizona avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.39	3.97	3.95	bottom 28% in Arizona; bottom 31% in the U.S.
Registered Nurse hours	0.46	0.69	0.69	bottom 28% in Arizona; bottom 32% in the U.S.
Weekend total nurse staffing	3.00	3.50	3.50	bottom 31% in Arizona; bottom 31% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.52	0.49	0.48	top 32% in Arizona; top 30% in the U.S.
Total nursing staff turnover (%)	41.3	45.2	45.8	top 32% in Arizona; top 40% in the U.S.
RN turnover (%)	11.1	43.6	42.9	top 5% in Arizona; top 4% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.64, RN 0.63, weekend 4.11. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Murdock, Monte	Individual	5% or Greater Direct Ownership Interest	50%	07/15/2013
Senkoff, Alexander	Individual	5% or Greater Direct Ownership Interest	50%	07/15/2013
Dunlap, Robert	Individual	Corporate Officer	NOT APPLICABLE	01/03/2016
Esmas, Bartolome	Individual	Corporate Director	NOT APPLICABLE	01/03/2016
Murdock, Monte	Individual	Operational/Managerial Control	NOT APPLICABLE	07/15/2013
Ott, David	Individual	Corporate Officer	NOT APPLICABLE	01/03/2016
Senkoff, Alexander	Individual	Operational/Managerial Control	NOT APPLICABLE	07/15/2013
Veritas Management Group LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/29/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Wellsprings of Gilbert	0.7 mi	Gilbert, AZ	★★★★★	5/5
Sante of Mesa	7.0 mi	Mesa, AZ	★★★★★	5/5
Desert Cove Nursing Center	7.0 mi	Chandler, AZ	★★☆☆☆	1/5	abuse
Archstone Care Center	7.5 mi	Chandler, AZ	★★★★★	4/5
Sante of Chandler	7.5 mi	Chandler, AZ	★★★★★	4/5
Chandler Post Acute and Rehabilitation	7.6 mi	Chandler, AZ	★★★★☆	3/5
Citrus Heights Respiratory and Rehabilitation	8.8 mi	Mesa, AZ	★★★☆☆	2/5
Citadel Post Acute	8.9 mi	Mesa, AZ	★★★★★	5/5
River Park Post Acute	9.2 mi	Chandler, AZ	★★★★★	4/5
Montecito Post Acute Care and Rehabilitation	9.3 mi	Mesa, AZ	★★★★☆	3/5
Mi Casa Nursing Center	9.4 mi	Mesa, AZ	★★★☆☆	2/5	abuse
Desert Blossom Health & Rehab Center	9.4 mi	Mesa, AZ	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Gilbert →

Facility data as of CMS processing date 2026-08-01. CCN 035291.

The Care File

Visit checklist — The Center at Val Vista, LLC

3744 South Rome Street, Gilbert, AZ 85297 · 4802249500

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 035291 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)