How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.46, weekend 3.23.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Partnership

Showing 20 of 45 parties CMS has on file for this facility; 25 are not displayed. The full list is in the CMS Ownership dataset.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "How do you keep residents' medical records accurate, complete, and secure?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 28% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 45 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Worcester, MA — 50 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Vantage at Worcester LLC — Worcester, MA · overall 1/5
• Wachusett Manor — Gardner, MA · overall 3/5
• Webster Manor Rehabilitation & Health Care Center — Webster, MA · overall 2/5
• West Side House LTC Facility — Worcester, MA · overall 5/5
• Westborough Healthcare — Westborough, MA · overall 2/5
• Whittier Westborough Transitional Care Unit — Westborough, MA · overall 5/5
• Worcester Rehabilitation & Health Care Center — Worcester, MA · overall 1/5
• Adviniacare at Northbridge — Northbridge, MA · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Sterling →