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Holden Rehabilitation & Nursing Center
32 Mayo Road, Holden, MA 01520 (opens Google Maps) · Worcester County · (508) 829-1104· 123 certified beds · avg 110 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected May 20, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.13
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. F-0554
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. F-0690
View all 13 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 20, 2026 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| May 20, 2026 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| May 20, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| May 20, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 13, 2025 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Feb 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. · F-0646 |
| Feb 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Feb 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · F-0740 |
| Feb 13, 2025 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Dec 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Dec 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).
All citationsSerious citations (G–L)
2023
All citations: 4
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2025 | 5 | 0 | D |
| 2026 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.13
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.67
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.89
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.13 | 3.89 | 3.95 | bottom 12% in Massachusetts; bottom 18% in the U.S. |
| Registered Nurse hours | 0.67 | 0.65 | 0.69 | top 37% in Massachusetts; top 40% in the U.S. |
| Weekend total nurse staffing | 2.89 | 3.51 | 3.50 | bottom 14% in Massachusetts; bottom 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.62 | 0.46 | 0.48 | top 18% in Massachusetts; top 22% in the U.S. |
| Total nursing staff turnover (%) | 35.8 | 38.2 | 45.8 | top 45% in Massachusetts; top 26% in the U.S. |
| RN turnover (%) | 25.0 | 42.6 | 42.9 | top 17% in Massachusetts; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.69, RN 1.00, weekend 4.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.69 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Holden Rehabilitation & Nursing Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Boyce, John | Individual | 5% or Greater Indirect Ownership Interest | 6% | 07/01/2019 |
| Mahoney, Christine | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/10/2011 |
| Oriol, David | Individual | 5% or Greater Indirect Ownership Interest | 36% | 01/01/2013 |
| Oriol, Robert | Individual | 5% or Greater Indirect Ownership Interest | 36% | 04/21/2022 |
| Baghdady, Sami | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/10/2011 |
| Baghdady, Sami | Individual | Corporate Director | NOT APPLICABLE | 10/10/2011 |
| Bain, Karen | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/20/2024 |
| Barakian, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/15/2024 |
| Barakian, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 05/15/2024 |
| Barreto, Kerrianne | Individual | ADP of the SNF | NOT APPLICABLE | 12/17/2021 |
| Berry Dunn McNeil & Parker LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Boyce, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/03/2020 |
| Boyce, John | Individual | Corporate Director | NOT APPLICABLE | 03/31/2020 |
| Clancey, Amanda | Individual | ADP of the SNF | NOT APPLICABLE | 12/17/2021 |
| D'andrea, Tara | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2024 |
| D'andrea, Tara | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2024 |
| Ef and Associates LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/20/2024 |
| Ef and Associates LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/14/2025 |
| Goodhire Healthcare Staffin, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 10/05/2023 |
| Hargreaves, Allison | Individual | ADP of the SNF | NOT APPLICABLE | 12/17/2021 |
Showing 20 of 55 parties CMS has on file for this facility; 35 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
- "What mental health services do you provide on-site, and who delivers them?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 36% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 55 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 43 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jewish Healthcare Center | 3.6 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| Odd Fellows Home of Massachusetts | 4.4 mi | Worcester, MA | ★★☆☆☆ | 3/5 | |
| Oakdale Rehabilitation & Skilled Nursing Center | 4.5 mi | West Boylston, MA | ★★★★☆ | 4/5 | |
| Holy Trinity Eastern Orthodox N & R Center | 4.5 mi | Worcester, MA | ★★★★★ | 5/5 | |
| Knollwood Nursing Center | 4.6 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| Sterling Village | 5.2 mi | Sterling, MA | ★★★★☆ | 4/5 | |
| Regalcare at Worcester | 5.6 mi | Worcester, MA | ★★☆☆☆ | 3/5 | |
| Lutheran Rehabilitation and Skilled Care Center | 5.8 mi | Worcester, MA | ★★★★★ | 5/5 | |
| Hermitage Healthcare (the) | 5.8 mi | Worcester, MA | ★★☆☆☆ | 3/5 | |
| West Side House LTC Facility | 5.9 mi | Worcester, MA | ★★★★★ | 5/5 | |
| Notre Dame Long Term Care Center | 6.2 mi | Worcester, MA | ★★★★☆ | 4/5 | |
| Christopher House of Worcester | 6.2 mi | Worcester, MA | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Worcester, MA — 50 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Lanessa Extended Care — Webster, MA · overall 1/5
- Leominster Rehabilitation and Nursing Center — Leominster, MA · overall 1/5
- Life Care Center of Auburn — Auburn, MA · overall 3/5
- Life Care Center of Leominster — Leominster, MA · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225002.