Whittier Westborough Transitional Care Unit
150 Flanders Road, Westborough, MA 01581 · Worcester County · 19 certified beds · avg 15 residents/day · certified since Nov 20, 2012 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 2, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| May 2, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| May 2, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 2, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 16, 2024 | F · Potential for harm, facility-wide | The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. |
| May 16, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | F |
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.36 | 3.89 | 3.95 | top 6% in Massachusetts; top 9% in the U.S. |
| Registered Nurse hours | 1.68 | 0.65 | 0.69 | top 2% in Massachusetts; top 3% in the U.S. |
| Weekend total nurse staffing | 4.71 | 3.51 | 3.50 | top 8% in Massachusetts; top 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.70 | 0.46 | 0.48 | top 1% in Massachusetts; top 1% in the U.S. |
| Total nursing staff turnover (%) | 45.5 | 38.2 | 45.8 | bottom 25% in Massachusetts; bottom 49% in the U.S. |
| RN turnover (%) | 44.4 | 42.6 | 42.9 | bottom 45% in Massachusetts; bottom 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.82, RN 2.14, weekend 5.99. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arcidi, Alfred | Individual | 5% or Greater Indirect Ownership Interest | — | 12/31/2010 |
| Arcidi, Michael | Individual | 5% or Greater Indirect Ownership Interest | — | 12/31/2010 |
| Arcidi, Philip | Individual | 5% or Greater Indirect Ownership Interest | — | 12/31/2010 |
| Whittier Healthcare Holdings II INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/31/2010 |
| Whittier Healthcare Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2012 |
| Arcidi, Alfred | Individual | Corporate Director | NOT APPLICABLE | 02/04/2019 |
| Arcidi, Alfred | Individual | Corporate Officer | NOT APPLICABLE | 02/04/2019 |
| Arcidi, Michael | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2022 |
| Arcidi, Michael | Individual | Corporate Director | NOT APPLICABLE | 06/19/1992 |
| Arcidi, Michael | Individual | Corporate Officer | NOT APPLICABLE | 06/19/1992 |
| Arcidi, Philip | Individual | Corporate Director | NOT APPLICABLE | 06/19/1992 |
| Arcidi, Philip | Individual | Corporate Officer | NOT APPLICABLE | 06/19/1992 |
| Greenleaf VI II INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/31/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Who is your infection preventionist, and what training do they have?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Westboro | 2.1 mi | Westborough, MA | ★★★☆☆ | 3/5 | |
| Westborough Healthcare | 2.3 mi | Westborough, MA | ★★☆☆☆ | 3/5 | |
| Marlborough Hills Rehabilitation & Health Care Cen | 4.7 mi | Marlborough, MA | ★☆☆☆☆ | 1/5 | |
| Waterview Lodge LLC, Rehabilitation & Healthcare | 4.9 mi | Ashland, MA | ★★★☆☆ | 2/5 | |
| Beaumont Rehab & Skilled Nursing Ctr - Northboro | 5.1 mi | Northborough, MA | ★★★★★ | 4/5 | |
| Alliance Health at Coleman | 5.2 mi | Northborough, MA | ★★★★☆ | 4/5 | |
| Reservoir Center for Health & Rehabilitation, the | 5.8 mi | Marlborough, MA | ★★★☆☆ | 3/5 | |
| Alliance Health at Marie Esther | 6.1 mi | Marlborough, MA | ★★★★☆ | 4/5 | |
| Carlyle House | 6.3 mi | Framingham, MA | ★☆☆☆☆ | 2/5 | |
| Bethany Skilled Nursing Facility | 6.9 mi | Framingham, MA | ★★★★★ | 5/5 | |
| Casa de Ramana Rehabilitation Center | 7.1 mi | Framingham, MA | ★★★★☆ | 4/5 | |
| Shrewsbury Rehabilitation and Nursing at Southgate | 7.1 mi | Shrewsbury, MA | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
All facilities in Westborough →
Facility data as of CMS processing date 2026-08-01. CCN 225778.