How to file a complaint about care →
No fines or payment denials in the published 3-year window.
227 Madison Street, New York, NY 10002 (opens Google Maps) · New York County · (212) 441-5023· 295 certified beds · avg 283 residents/day · certified since Jul 15, 1975 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: NEW YORK CITY HEALTH + HOSPITALS (5 facilities, chain avg rating 4.6★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Dec 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Dec 19, 2024 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Oct 18, 2022 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Oct 18, 2022 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Oct 18, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Oct 18, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Oct 18, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 20, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Dec 20, 2019 | D · Potential for more than minimal harm, isolated | The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit. · F-0711 |
| Dec 20, 2019 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2022 | 5 | 0 | E |
| 2024 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.81 | 3.58 | 3.95 | top 8% in New York; top 16% in the U.S. |
| Registered Nurse hours | 1.58 | 0.68 | 0.69 | top 3% in New York; top 4% in the U.S. |
| Weekend total nurse staffing | 4.02 | 3.13 | 3.50 | top 10% in New York; top 22% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.05 | 0.48 | 0.48 | top 5% in New York; top 5% in the U.S. |
| Total nursing staff turnover (%) | 22.2 | 40.3 | 45.8 | top 8% in New York; top 4% in the U.S. |
| RN turnover (%) | 25.9 | 39.8 | 42.9 | top 22% in New York; top 23% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.35, RN 1.43, weekend 3.64.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.35 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for New Gouverneur Hospital SNF. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - City
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arteaga Landaverde, Helen | Individual | Corporate Director | NOT APPLICABLE | 01/09/2026 |
| Basquez, Florencio | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/02/2018 |
| Calamia, Vincent | Individual | Corporate Director | NOT APPLICABLE | 01/13/2012 |
| Dalton Curran, Erin | Individual | Corporate Director | NOT APPLICABLE | 03/02/2026 |
| Dryden, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/05/2022 |
| Eisdorfer, Joel | Individual | Corporate Director | NOT APPLICABLE | 12/31/2025 |
| Espiritu, Michael | Individual | Corporate Director | NOT APPLICABLE | 02/20/2025 |
| Hernandez-Pinero, Sally | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Humphrey, Sherry | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/03/2018 |
| Humphrey, Sherry | Individual | ADP of the SNF | NOT APPLICABLE | 06/17/2026 |
| Karlin, Marjory | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/17/2026 |
| Katz, Mitchell | Individual | Corporate Director | NOT APPLICABLE | 01/08/2018 |
| Kawatra, Anita | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Khundkar, Kity | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/2019 |
| Luong, Khoi | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/27/2017 |
| Marthone, Patricia | Individual | Corporate Director | NOT APPLICABLE | 12/20/2021 |
| Martin, Alister | Individual | Corporate Director | NOT APPLICABLE | 02/23/2026 |
| New York City Health and Hospitals Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2017 |
| Pagan, Jose | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Petit, Jorge | Individual | Corporate Director | NOT APPLICABLE | 04/13/2026 |
Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain New York City Health + Hospitals — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| New East Side Nursing Home | 0.3 mi | New York, NY | ★★★★★ | 5/5 | |
| West Village Rehabilitation and Nursing Center | 1.4 mi | New York, NY | ★★★★★ | 4/5 | |
| The Phoenix Rehabilitation and Nursing Center | 1.5 mi | Brooklyn, NY | ★★★★★ | 4/5 | |
| Cobble Hill Health Center INC | 1.7 mi | Brooklyn, NY | ★★★★☆ | 3/5 | |
| Bedford Center for Nursing and Rehabilitation | 1.8 mi | Brooklyn, NY | ★★★★★ | 5/5 | |
| Hopkins Center for Rehabilitation and Healthcare | 1.8 mi | Brooklyn, NY | ★★★★★ | 5/5 | |
| New Carlton Rehab and Nursing Center, LLC | 2.1 mi | Brooklyn, NY | ★★★★☆ | 3/5 | |
| Oxford Nursing Home | 2.1 mi | Brooklyn, NY | ★★★★★ | 4/5 | |
| Concord Nursing and Rehabilitation Center | 2.9 mi | Brooklyn, NY | ★★☆☆☆ | 2/5 | |
| Downtown Brooklyn Nursing & Rehabilitation Center | 3.0 mi | Brooklyn, NY | ★★★★★ | 4/5 | |
| Hoboken University Medical Center Tcu | 3.1 mi | Hoboken, NJ | ★★★★★ | 4/5 | |
| Buena Vida Rehab and Nursing Center | 3.3 mi | Brooklyn, NY | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in New York, NY — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335461.
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