Concord Nursing and Rehabilitation Center

Name: Concord Nursing and Rehabilitation Center
Address: 300 Madison Street, Brooklyn, NY, 11216, US
Telephone: 7186367500

300 Madison Street, Brooklyn, NY 11216 · Kings County · 140 certified beds · avg 138 residents/day · certified since Jul 1, 1976

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.72

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 13, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Mar 13, 2026	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Mar 13, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 13, 2026	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · from a complaint
Mar 13, 2026	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Mar 13, 2026	C · Minimal risk, facility-wide	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Mar 13, 2026	C · Minimal risk, facility-wide	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Mar 13, 2026	C · Minimal risk, facility-wide	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Dec 1, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 26, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 26, 2024	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 26, 2024	C · Minimal risk, facility-wide	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
Jul 12, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Jul 12, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jun 8, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 8, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 8, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 13).

Year	Citations	Worst severity that year
2022	3	D
2024	6	E
2025	1	D
2026	13	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.72	3.58	3.95	bottom 10% in New York; bottom 7% in the U.S.
Registered Nurse hours	0.45	0.68	0.69	bottom 24% in New York; bottom 30% in the U.S.
Weekend total nurse staffing	2.49	3.13	3.50	bottom 14% in New York; bottom 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.48	0.48	top 44% in New York; bottom 49% in the U.S.
Total nursing staff turnover (%)	38.2	40.3	45.8	top 49% in New York; top 32% in the U.S.
RN turnover (%)	42.1	39.8	42.9	bottom 41% in New York; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.29, RN 0.55, weekend 3.01. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Butler, Erica	Individual	Corporate Officer	NOT APPLICABLE	01/01/2016
Gaddy, Craig	Individual	Corporate Director	NOT APPLICABLE	01/01/2016
Gaddy, Craig	Individual	Corporate Officer	NOT APPLICABLE	01/01/2016
Phillips, Samuel	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/2022
Phillips, Samuel	Individual	Corporate Officer	NOT APPLICABLE	01/01/2016
Pilgrim, Deidre	Individual	Corporate Director	NOT APPLICABLE	01/01/2016
Pilgrim, Deidre	Individual	Corporate Officer	NOT APPLICABLE	01/01/2016
Wiltshire, Albert	Individual	Corporate Director	NOT APPLICABLE	01/01/2016
Wiltshire, Albert	Individual	Corporate Officer	NOT APPLICABLE	01/10/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Downtown Brooklyn Nursing & Rehabilitation Center	0.9 mi	Brooklyn, NY	★★★★★	4/5
Crown Heights Center for Nursing and Rehabilitatio	1.1 mi	Brooklyn, NY	★★★☆☆	2/5
Brooklyn Gardens Nursing & Rehabilitation Center	1.2 mi	Brooklyn, NY	★★★☆☆	3/5
Bedford Center for Nursing and Rehabilitation	1.2 mi	Brooklyn, NY	★★★★★	5/5
New Carlton Rehab and Nursing Center, LLC	1.3 mi	Brooklyn, NY	★★★★☆	3/5
Buena Vida Rehab and Nursing Center	1.3 mi	Brooklyn, NY	★★★☆☆	3/5
Oxford Nursing Home	1.4 mi	Brooklyn, NY	★★★★★	4/5
Brooklyn Center for Rehabilitation and Residential	1.4 mi	Brooklyn, NY	★★☆☆☆	2/5
The Phoenix Rehabilitation and Nursing Center	1.7 mi	Brooklyn, NY	★★★★★	4/5
Dr Susan Smith McKinney Nursing and Rehabilitation	1.8 mi	Brooklyn, NY	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Brooklyn →

Facility data as of CMS processing date 2026-08-01. CCN 335538.

The Care File

Visit checklist — Concord Nursing and Rehabilitation Center

300 Madison Street, Brooklyn, NY 11216 · 7186367500

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335538 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)