New Gouverneur Hospital SNF

Name: New Gouverneur Hospital SNF
Address: 227 Madison Street, New York, NY, 10002, US
Telephone: 2124415023

227 Madison Street, New York, NY 10002 · New York County · 295 certified beds · avg 283 residents/day · certified since Jul 15, 1975

Part of chain: NEW YORK CITY HEALTH + HOSPITALS (5 facilities, chain avg rating 4.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.81

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 19, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 19, 2024	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Oct 18, 2022	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 18, 2022	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Oct 18, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 18, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Oct 18, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 20, 2019	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 20, 2019	D · Potential for harm, one-off	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
Dec 20, 2019	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).

Year	Citations	Worst severity that year
2019	3	D
2022	5	E
2024	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.81	3.58	3.95	top 8% in New York; top 16% in the U.S.
Registered Nurse hours	1.58	0.68	0.69	top 3% in New York; top 4% in the U.S.
Weekend total nurse staffing	4.02	3.13	3.50	top 10% in New York; top 22% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.05	0.48	0.48	top 5% in New York; top 5% in the U.S.
Total nursing staff turnover (%)	22.2	40.3	45.8	top 8% in New York; top 4% in the U.S.
RN turnover (%)	25.9	39.8	42.9	top 22% in New York; top 23% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.35, RN 1.43, weekend 3.64. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Government - City

Owner / manager	Type	Role	Stake	Since
Arteaga Landaverde, Helen	Individual	Corporate Director	NOT APPLICABLE	01/09/2026
Basquez, Florencio	Individual	Operational/Managerial Control	NOT APPLICABLE	07/02/2018
Calamia, Vincent	Individual	Corporate Director	NOT APPLICABLE	01/13/2012
Dalton Curran, Erin	Individual	Corporate Director	NOT APPLICABLE	03/02/2026
Dryden, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	12/05/2022
Eisdorfer, Joel	Individual	Corporate Director	NOT APPLICABLE	12/31/2025
Espiritu, Michael	Individual	Corporate Director	NOT APPLICABLE	02/20/2025
Hernandez-Pinero, Sally	Individual	Corporate Director	NOT APPLICABLE	01/01/2019
Humphrey, Sherry	Individual	Operational/Managerial Control	NOT APPLICABLE	12/03/2018
Humphrey, Sherry	Individual	ADP of the SNF	NOT APPLICABLE	06/17/2026
Karlin, Marjory	Individual	Operational/Managerial Control	NOT APPLICABLE	06/17/2026
Katz, Mitchell	Individual	Corporate Director	NOT APPLICABLE	01/08/2018
Kawatra, Anita	Individual	Corporate Director	NOT APPLICABLE	01/01/2019
Khundkar, Kity	Individual	Operational/Managerial Control	NOT APPLICABLE	01/20/2019
Luong, Khoi	Individual	Operational/Managerial Control	NOT APPLICABLE	11/27/2017
Marthone, Patricia	Individual	Corporate Director	NOT APPLICABLE	12/20/2021
Martin, Alister	Individual	Corporate Director	NOT APPLICABLE	02/23/2026
New York City Health and Hospitals Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2017
Pagan, Jose	Individual	Corporate Director	NOT APPLICABLE	01/01/2019
Petit, Jorge	Individual	Corporate Director	NOT APPLICABLE	04/13/2026

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Where do you post your daily staffing numbers, and can I see today's?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How often does each resident's doctor visit and review their care in person?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
New East Side Nursing Home	0.3 mi	New York, NY	★★★★★	5/5
West Village Rehabilitation and Nursing Center	1.4 mi	New York, NY	★★★★★	4/5
The Phoenix Rehabilitation and Nursing Center	1.5 mi	Brooklyn, NY	★★★★★	4/5
Cobble Hill Health Center INC	1.7 mi	Brooklyn, NY	★★★★☆	3/5
Bedford Center for Nursing and Rehabilitation	1.8 mi	Brooklyn, NY	★★★★★	5/5
Hopkins Center for Rehabilitation and Healthcare	1.8 mi	Brooklyn, NY	★★★★★	5/5
New Carlton Rehab and Nursing Center, LLC	2.1 mi	Brooklyn, NY	★★★★☆	3/5
Oxford Nursing Home	2.1 mi	Brooklyn, NY	★★★★★	4/5
Concord Nursing and Rehabilitation Center	2.9 mi	Brooklyn, NY	★★☆☆☆	2/5
Downtown Brooklyn Nursing & Rehabilitation Center	3.0 mi	Brooklyn, NY	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in New York →

Facility data as of CMS processing date 2026-08-01. CCN 335461.

The Care File

Visit checklist — New Gouverneur Hospital SNF

227 Madison Street, New York, NY 10002 · 2124415023

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How often does each resident's doctor visit and review their care in person?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335461 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)