Coronado Healthcare Center

11411 North 19th Ave, Phoenix, AZ 85029 (opens Google Maps) · Maricopa County · (602) 256-7500· 191 certified beds · avg 175 residents/day · certified since Aug 5, 1986 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

inspected Jan 30, 2026

Serious findings on record

Fines, last 3 years

3.84

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.

Jan 30, 2026D · Potential for more than minimal harm, isolated
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint F-0657
Jan 30, 2026D · Potential for more than minimal harm, isolated
The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. F-0679
Jan 30, 2026D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

View all 12 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Jan 30, 2026	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657
Jan 30, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679
Jan 30, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jan 30, 2026	D · Potential for more than minimal harm, isolated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jun 4, 2025	D · Potential for more than minimal harm, isolated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550
Jun 4, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
May 16, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
May 16, 2025	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Jan 25, 2024	D · Potential for more than minimal harm, isolated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Jan 25, 2024	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Dec 21, 2023	D · Potential for more than minimal harm, isolated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Dec 21, 2023	D · Potential for more than minimal harm, isolated	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint · F-0661

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2024

2025

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2023	2	D
2024	2	D
2025	4	D
2026	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityArizona averageU.S. average

Total nurse staffing (hours per resident per day)

3.84

3.97

3.95

Registered Nurse hours

0.42

0.69

Weekend total nurse staffing

3.32

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Arizona avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.84	3.97	3.95	top 40% in Arizona; top 47% in the U.S.
Registered Nurse hours	0.42	0.69	0.69	bottom 20% in Arizona; bottom 26% in the U.S.
Weekend total nurse staffing	3.32	3.50	3.50	top 43% in Arizona; bottom 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.19	0.49	0.48	bottom 7% in Arizona; bottom 11% in the U.S.
Total nursing staff turnover (%)	43.8	45.2	45.8	top 43% in Arizona; top 47% in the U.S.
RN turnover (%)	25.0	43.6	42.9	top 16% in Arizona; top 20% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.39, weekend 3.07.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.55 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Coronado Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Bandera Healthcare LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	10/01/2006
The Ensign Group INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	09/25/2006
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	09/25/2006
Concentric Healthcare Solutions LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2003
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2003
Fischbeck, Courtney	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2025
Fischbeck, Courtney	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2025
Fischbeck, Courtney	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2025
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Mehta, Chintan	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/12/2023
Mehta, Chintan	Individual	Operational/Managerial Control	NOT APPLICABLE	06/12/2023
Mehta, Chintan	Individual	ADP of the SNF	NOT APPLICABLE	06/12/2023
National Staffing Solutions, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2003
Peterson, Forrest	Individual	Corporate Officer	NOT APPLICABLE	01/01/2025
Port, Barry	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/29/2025
Staffu LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2003
Ventura Medstaff, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2003

All 17 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Ensign Group — 342 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Desert Blossom Health & Rehab Center — Mesa, AZ · overall 5/5
Desert Terrace Healthcare Center — Phoenix, AZ · overall 3/5abuse
Estrella Health and Rehabilitation Center — Avondale, AZ · overall 4/5
Fountain Hills Post Acute — Fountain Hills, AZ · overall 3/5
Granite Creek Health & Rehabilitation Center — Prescott, AZ · overall 2/5
Heritage Court Post Acute of Scottsdale — Scottsdale, AZ · overall 3/5abuse
Horizon Post Acute and Rehabilitation Center — Glendale, AZ · overall 3/5abuse
La Canada Care Center — Tucson, AZ · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 341 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 57 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Christian Care Nursing Center	0.3 mi	Phoenix, AZ	★★★★☆	4/5
North Mountain Medical and Rehabilitation Center	2.2 mi	Phoenix, AZ	★★★★★	5/5
Beatitudes Campus	3.5 mi	Phoenix, AZ	★★★☆☆	2/5
Horizon Post Acute and Rehabilitation Center	3.9 mi	Glendale, AZ	★★★☆☆	2/5	abuse
The Terraces of Phoenix	4.1 mi	Phoenix, AZ	★★★★★	4/5
The Rehabilitation Center at the Palazzo	4.2 mi	Phoenix, AZ	★★★★☆	3/5
Maryland Gardens Post Acute	4.4 mi	Phoenix, AZ	★★★☆☆	2/5	abuse
Life Care Center of North Glendale	4.8 mi	Glendale, AZ	★★★★★	4/5
Agave Grove Post Acute	6.1 mi	Glendale, AZ	★★☆☆☆	2/5	abuse
Arizona State Veteran Home-Phx	6.4 mi	Phoenix, AZ	★★☆☆☆	1/5	abuse
Haven of Phoenix	6.4 mi	Phoenix, AZ	★★★☆☆	2/5	abuse
Camelback Post Acute Care and Rehabilitation	6.5 mi	Phoenix, AZ	★★★☆☆	2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Maricopa, AZ — 77 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Desert Blossom Health & Rehab Center — Mesa, AZ · overall 5/5
Desert Cove Nursing Center — Chandler, AZ · overall 2/5abuse
Desert Haven Care Center — Phoenix, AZ · overall 1/5abuse
Desert Peak Care Center — Phoenix, AZ · overall 1/5abuse
Desert Terrace Healthcare Center — Phoenix, AZ · overall 3/5abuse
Diamondback Healthcare Center — Phoenix, AZ · overall 3/5
Estrella Health and Rehabilitation Center — Avondale, AZ · overall 4/5
Fountain Hills Post Acute — Fountain Hills, AZ · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Phoenix →

Facility data as of CMS processing date 2026-08-01. CCN 035132.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Coronado Healthcare Center

11411 North 19th Ave, Phoenix, AZ 85029 · (602) 256-7500

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 035132 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)