ArizonaPhoenix

Beatitudes Campus

1712 West Glendale Avenue, Phoenix, AZ 85021 · Maricopa County · 72 certified beds · avg 53 residents/day · certified since Oct 28, 1988

2/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
4.02
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

DateSeverityWhat the facility was cited for
Sep 5, 2025E · Potential for harm, repeatedThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Sep 5, 2025E · Potential for harm, repeatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 5, 2025D · Potential for harm, one-offThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Sep 5, 2025D · Potential for harm, one-offThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Sep 5, 2025D · Potential for harm, one-offThe facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
May 20, 2025D · Potential for harm, one-offThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 30, 2024E · Potential for harm, repeatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 30, 2024E · Potential for harm, repeatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 30, 2024E · Potential for harm, repeatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 30, 2024E · Potential for harm, repeatedThe facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Aug 30, 2024E · Potential for harm, repeatedThe facility did not develop, carry out, or maintain an effective training program for all new and existing staff members.
Aug 30, 2024E · Potential for harm, repeatedThe facility did not educate its staff on residents' rights and the facility's responsibilities toward residents. Staff can only respect rights they've been taught about.
Aug 30, 2024E · Potential for harm, repeatedThe facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation.
Aug 30, 2024E · Potential for harm, repeatedThe facility did not include required infection control training — with written standards, policies, and procedures — as part of its infection prevention program.
Aug 30, 2024D · Potential for harm, one-offThe facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand.
Aug 30, 2024D · Potential for harm, one-offThe facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Aug 30, 2024D · Potential for harm, one-offThe facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Aug 30, 2024D · Potential for harm, one-offThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 20, 2023E · Potential for harm, repeatedThe facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Jan 20, 2023E · Potential for harm, repeatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jan 20, 2023D · Potential for harm, one-offThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jan 20, 2023D · Potential for harm, one-offThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jan 20, 2023D · Potential for harm, one-offThe facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jan 20, 2023D · Potential for harm, one-offThe facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Jan 20, 2023D · Potential for harm, one-offThe facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Jan 20, 2023D · Potential for harm, one-offThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (12 → 5).

YearCitationsSerious (G–L)Worst severity that year
202380E
2024120E
202560E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

MeasureThis facilityArizona avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.023.973.95top 33% in Arizona; top 38% in the U.S.
Registered Nurse hours0.600.690.69top 49% in Arizona; top 49% in the U.S.
Weekend total nurse staffing3.673.503.50top 29% in Arizona; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)0.580.490.48top 24% in Arizona; top 25% in the U.S.
Total nursing staff turnover (%)46.945.245.8bottom 45% in Arizona; bottom 45% in the U.S.
RN turnover (%)62.543.642.9bottom 15% in Arizona; bottom 19% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.54, weekend 3.30. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Berry, KennethIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Black, AshleyIndividualOperational/Managerial ControlNOT APPLICABLE11/16/2015
Black, AshleyIndividualADP of the SNFNOT APPLICABLE11/15/2015
Bontrager, MichaelIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Brinkley, MichaelIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Curana Health Management Services, LLCOrganizationOperational/Managerial ControlNOT APPLICABLE03/01/2024
Dunipace, DougIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Hicks, WilliamIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Just, MichelleIndividualCorporate OfficerNOT APPLICABLE10/01/2016
McArthur, BrittanyIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2024
McArthur, BrittanyIndividualADP of the SNFNOT APPLICABLE03/01/2024
Morgan, WarnerIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Mullan, MargaretIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Reid, FrankIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Sanders, ToddIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Scrivano, CatherineIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Terry, NeilIndividualCorporate DirectorNOT APPLICABLE01/01/2026
Webb, NinaIndividualOperational/Managerial ControlNOT APPLICABLE08/29/2022
Webb, NinaIndividualADP of the SNFNOT APPLICABLE08/29/2022
Wells, KateIndividualCorporate DirectorNOT APPLICABLE01/01/2026

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
The Rehabilitation Center at the Palazzo0.7 miPhoenix, AZ★★★★☆3/5
Maryland Gardens Post Acute1.8 miPhoenix, AZ★★★☆☆2/5abuse
North Mountain Medical and Rehabilitation Center2.7 miPhoenix, AZ★★★★★5/5
Haven of Phoenix2.9 miPhoenix, AZ★★★☆☆2/5abuse
The Terraces of Phoenix2.9 miPhoenix, AZ★★★★★4/5
Coronado Healthcare Center3.5 miPhoenix, AZ★★★★★4/5
Camelback Post Acute Care and Rehabilitation3.7 miPhoenix, AZ★★★☆☆2/5
Christian Care Nursing Center3.8 miPhoenix, AZ★★★★☆4/5
Horizon Post Acute and Rehabilitation Center3.9 miGlendale, AZ★★★☆☆2/5abuse
Bella Vita Health and Rehabilitation Center5.0 miGlendale, AZ★★★☆☆2/5abuse
Desert Terrace Healthcare Center6.0 miPhoenix, AZ★★★☆☆2/5abuse
Agave Grove Post Acute6.0 miGlendale, AZ★★☆☆☆2/5abuse

Compare this facility with the 3 closest →

All facilities in Phoenix →

Facility data as of CMS processing date 2026-08-01. CCN 035176.