Beatitudes Campus
1712 West Glendale Avenue, Phoenix, AZ 85021 · Maricopa County · 72 certified beds · avg 53 residents/day · certified since Oct 28, 1988
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (26)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 5, 2025 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Sep 5, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 5, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Sep 5, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Sep 5, 2025 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| May 20, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members. |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not educate its staff on residents' rights and the facility's responsibilities toward residents. Staff can only respect rights they've been taught about. |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. |
| Aug 30, 2024 | E · Potential for harm, repeated | The facility did not include required infection control training — with written standards, policies, and procedures — as part of its infection prevention program. |
| Aug 30, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. |
| Aug 30, 2024 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Aug 30, 2024 | D · Potential for harm, one-off | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Aug 30, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 20, 2023 | E · Potential for harm, repeated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Jan 20, 2023 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jan 20, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jan 20, 2023 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Jan 20, 2023 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Jan 20, 2023 | D · Potential for harm, one-off | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. |
| Jan 20, 2023 | D · Potential for harm, one-off | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jan 20, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | E |
| 2024 | 12 | 0 | E |
| 2025 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.02 | 3.97 | 3.95 | top 33% in Arizona; top 38% in the U.S. |
| Registered Nurse hours | 0.60 | 0.69 | 0.69 | top 49% in Arizona; top 49% in the U.S. |
| Weekend total nurse staffing | 3.67 | 3.50 | 3.50 | top 29% in Arizona; top 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.58 | 0.49 | 0.48 | top 24% in Arizona; top 25% in the U.S. |
| Total nursing staff turnover (%) | 46.9 | 45.2 | 45.8 | bottom 45% in Arizona; bottom 45% in the U.S. |
| RN turnover (%) | 62.5 | 43.6 | 42.9 | bottom 15% in Arizona; bottom 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.54, weekend 3.30. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berry, Kenneth | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Black, Ashley | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/16/2015 |
| Black, Ashley | Individual | ADP of the SNF | NOT APPLICABLE | 11/15/2015 |
| Bontrager, Michael | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Brinkley, Michael | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Curana Health Management Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2024 |
| Dunipace, Doug | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Hicks, William | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Just, Michelle | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2016 |
| McArthur, Brittany | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2024 |
| McArthur, Brittany | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2024 |
| Morgan, Warner | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Mullan, Margaret | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Reid, Frank | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Sanders, Todd | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Scrivano, Catherine | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Terry, Neil | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
| Webb, Nina | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/29/2022 |
| Webb, Nina | Individual | ADP of the SNF | NOT APPLICABLE | 08/29/2022 |
| Wells, Kate | Individual | Corporate Director | NOT APPLICABLE | 01/01/2026 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Rehabilitation Center at the Palazzo | 0.7 mi | Phoenix, AZ | ★★★★☆ | 3/5 | |
| Maryland Gardens Post Acute | 1.8 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | abuse |
| North Mountain Medical and Rehabilitation Center | 2.7 mi | Phoenix, AZ | ★★★★★ | 5/5 | |
| Haven of Phoenix | 2.9 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | abuse |
| The Terraces of Phoenix | 2.9 mi | Phoenix, AZ | ★★★★★ | 4/5 | |
| Coronado Healthcare Center | 3.5 mi | Phoenix, AZ | ★★★★★ | 4/5 | |
| Camelback Post Acute Care and Rehabilitation | 3.7 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | |
| Christian Care Nursing Center | 3.8 mi | Phoenix, AZ | ★★★★☆ | 4/5 | |
| Horizon Post Acute and Rehabilitation Center | 3.9 mi | Glendale, AZ | ★★★☆☆ | 2/5 | abuse |
| Bella Vita Health and Rehabilitation Center | 5.0 mi | Glendale, AZ | ★★★☆☆ | 2/5 | abuse |
| Desert Terrace Healthcare Center | 6.0 mi | Phoenix, AZ | ★★★☆☆ | 2/5 | abuse |
| Agave Grove Post Acute | 6.0 mi | Glendale, AZ | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 035176.