Continuing Care at Brooksby Village
400 Brooksby Village Drive, Peabody, MA 01960 · Essex County · 104 certified beds · avg 57 residents/day · certified since Mar 5, 2004
Part of chain: ERICKSON SENIOR LIVING (17 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, repeated · Dec 23, 2024 · F-0684
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (H): Multiple residents were actually harmed by the same failure — a pattern of real harm, not an isolated incident.
Corrected: Feb 2, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 21, 2026 | D · Potential for harm, one-off | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| Jan 21, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 21, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jan 21, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jan 21, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 18, 2025 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint |
| Jan 7, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Dec 23, 2024 | ▲ H · Actual harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Dec 23, 2024 | F · Potential for harm, facility-wide | The facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better. |
| Dec 23, 2024 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Dec 23, 2024 | E · Potential for harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Dec 23, 2024 | E · Potential for harm, repeated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Dec 23, 2024 | E · Potential for harm, repeated | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Dec 23, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Dec 23, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Dec 23, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Dec 23, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (10 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 10 | 1 | H ▲ |
| 2025 | 2 | 0 | D |
| 2026 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $167,099.
| Date | Type | Amount / length |
|---|---|---|
| Dec 23, 2024 | Fine | $167,099 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.51 | 3.89 | 3.95 | top 5% in Massachusetts; top 7% in the U.S. |
| Registered Nurse hours | 1.69 | 0.65 | 0.69 | top 2% in Massachusetts; top 3% in the U.S. |
| Weekend total nurse staffing | 5.02 | 3.51 | 3.50 | top 4% in Massachusetts; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.93 | 0.46 | 0.48 | top 5% in Massachusetts; top 7% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 38.2 | 45.8 | bottom 18% in Massachusetts; bottom 38% in the U.S. |
| RN turnover (%) | 44.4 | 42.6 | 42.9 | bottom 45% in Massachusetts; bottom 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.02, RN 1.54, weekend 4.57. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 1/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| National Senior Communities, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/14/2021 |
| Arnold, Courtney | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/18/2024 |
| Arnold, Courtney | Individual | ADP of the SNF | NOT APPLICABLE | 03/18/2024 |
| Bison, Michael | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 10/09/2025 |
| Brown, Ian | Individual | Corporate Director | NOT APPLICABLE | 04/01/2023 |
| Brown, Patricia | Individual | Corporate Director | NOT APPLICABLE | 04/01/2022 |
| Butler, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2014 |
| Clupper, Katherine | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Colins, Mary | Individual | Corporate Director | NOT APPLICABLE | 04/01/2018 |
| Colins, Mary | Individual | Corporate Officer | NOT APPLICABLE | 10/27/2021 |
| Embley, Mark | Individual | Corporate Officer | NOT APPLICABLE | 10/27/2021 |
| Embley, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/27/2021 |
| Embley, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 10/27/2021 |
| Erickson Senior Living LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/23/2020 |
| Erickson Senior Living LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/13/2025 |
| Erstad, Eileen | Individual | Corporate Director | NOT APPLICABLE | 04/01/2018 |
| Erstad, Eileen | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2018 |
| Gantert, Neal | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2018 |
| Gantert, Neal | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2018 |
| Gantert, Neal | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Alliance Health at Rosewood | 1.1 mi | Peabody, MA | ★★★☆☆ | 3/5 | |
| Care One at Peabody | 1.1 mi | Peabody, MA | ★★★★★ | 5/5 | |
| Pilgrim Rehabilitation & Skilled Nursing Center | 1.8 mi | Peabody, MA | ★★★★☆ | 4/5 | |
| Hathorne Hill Rehabilitation and Healthcare Center | 1.9 mi | Danvers, MA | ★★★★☆ | 4/5 | |
| Hunt Nursing & Rehab Center | 2.1 mi | Danvers, MA | ★★★★☆ | 4/5 | |
| Twin Oaks Center | 2.3 mi | Danvers, MA | ★☆☆☆☆ | 1/5 | |
| Jeffrey & Susan Brudnick Center for Living | 2.5 mi | Peabody, MA | ★★★★★ | 4/5 | |
| Brentwood Rehabilitation and Healthcare Ctr (the) | 2.7 mi | Danvers, MA | ★★★★☆ | 4/5 | |
| New England Homes for the Deaf, INC | 2.7 mi | Danvers, MA | ★★★★☆ | 3/5 | |
| Ledgewood Rehabilitation and Nursing Center | 5.1 mi | Beverly, MA | ★★★★☆ | 4/5 | |
| Blueberry Hill Rehabilitation and Healthcare Ctr | 5.2 mi | Beverly, MA | ★☆☆☆☆ | 1/5 | |
| Life Care Center of the North Shore | 5.4 mi | Lynn, MA | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 225767.