Linden Ponds
400 Linden Ponds Way, Hingham, MA 02043 · Plymouth County · 132 certified beds · avg 65 residents/day · certified since Mar 12, 2009
Part of chain: ERICKSON SENIOR LIVING (17 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Feb 11, 2026 · F-0656 · triggered by a complaint
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 20, 2026 (Past Non-Compliance)
▲ Actual harm, one-off · Feb 11, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 20, 2026 (Past Non-Compliance)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 30, 2026 | E · Potential for harm, repeated | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. |
| Apr 30, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 11, 2026 | ▲ G · Actual harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Feb 11, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 15, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Feb 26, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 2 | 0 | D |
| 2026 | 4 | 2 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $12,735.
| Date | Type | Amount / length |
|---|---|---|
| Feb 11, 2026 | Fine | $12,735 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.47 | 3.89 | 3.95 | top 5% in Massachusetts; top 8% in the U.S. |
| Registered Nurse hours | 0.87 | 0.65 | 0.69 | top 14% in Massachusetts; top 23% in the U.S. |
| Weekend total nurse staffing | 4.80 | 3.51 | 3.50 | top 5% in Massachusetts; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.26 | 0.46 | 0.48 | bottom 20% in Massachusetts; bottom 24% in the U.S. |
| Total nursing staff turnover (%) | 41.0 | 38.2 | 45.8 | bottom 39% in Massachusetts; top 39% in the U.S. |
| RN turnover (%) | 53.3 | 42.6 | 42.9 | bottom 28% in Massachusetts; bottom 31% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.15, RN 0.82, weekend 4.52. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| National Senior Communities, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/14/2021 |
| Bison, Michael | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 10/16/2025 |
| Brown, Ian | Individual | Corporate Director | NOT APPLICABLE | 04/01/2023 |
| Brown, Patricia | Individual | Corporate Director | NOT APPLICABLE | 04/01/2022 |
| Butler, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2014 |
| Clupper, Katherine | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Colins, Mary | Individual | Corporate Director | NOT APPLICABLE | 04/01/2018 |
| Colins, Mary | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2019 |
| Embley, Mark | Individual | Corporate Officer | NOT APPLICABLE | 10/27/2021 |
| Embley, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/27/2021 |
| Embley, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 10/27/2021 |
| Erickson Senior Living LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/23/2020 |
| Erickson Senior Living LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/13/2025 |
| Erstad, Eileen | Individual | Corporate Director | NOT APPLICABLE | 04/01/2018 |
| Erstad, Eileen | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2018 |
| Galanis, Christina | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/14/2020 |
| Galanis, Christina | Individual | ADP of the SNF | NOT APPLICABLE | 09/14/2020 |
| Gantert, Neal | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2018 |
| Gantert, Neal | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2018 |
| Gantert, Neal | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Does your facility have an active resident council, and how does management respond to its concerns?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Queen Anne Nursing Home, INC | 1.1 mi | Hingham, MA | ★★★★★ | 5/5 | |
| Care One at Weymouth | 1.6 mi | Weymouth, MA | ★★☆☆☆ | 2/5 | |
| Southwood at Norwell Nursing Ctr | 2.5 mi | Norwell, MA | ★★★★★ | 5/5 | |
| Dwyer Home | 2.8 mi | Weymouth, MA | ★★★★★ | 5/5 | |
| Royal Norwell Nursing & Rehabilitation Center LLC | 3.2 mi | Norwell, MA | ★★★☆☆ | 3/5 | |
| Pope Nursing Home | 3.3 mi | Weymouth, MA | ★★☆☆☆ | 2/5 | |
| Royal Braintree Nursing and Rehabilitation Center | 3.6 mi | Braintree, MA | ★★☆☆☆ | 2/5 | |
| Alliance Health at Braintree | 4.0 mi | Braintree, MA | ★★★★★ | 5/5 | |
| Webster Park Rehabilitation and Healthcare Center | 4.1 mi | Rockland, MA | ★★★★★ | 4/5 | |
| Southshore Health Care Center | 4.1 mi | Rockland, MA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 225773.