Life Care Center of the North Shore

Name: Life Care Center of the North Shore
Address: 111 BIRCH STREET, Lynn, MA, 01902, US
Telephone: 7815929667

111 Birch Street, Lynn, MA 01902 · Essex County · 123 certified beds · avg 117 residents/day · certified since Dec 6, 1990

Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.64

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 19, 2026	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Mar 19, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 19, 2026	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 19, 2026	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Apr 3, 2025	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Apr 3, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 18, 2024	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Apr 18, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).

Year	Citations	Worst severity that year
2024	6	D
2025	4	E
2026	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.64	3.89	3.95	bottom 43% in Massachusetts; bottom 44% in the U.S.
Registered Nurse hours	0.91	0.65	0.69	top 11% in Massachusetts; top 20% in the U.S.
Weekend total nurse staffing	3.15	3.51	3.50	bottom 34% in Massachusetts; bottom 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.65	0.46	0.48	top 14% in Massachusetts; top 19% in the U.S.
Total nursing staff turnover (%)	19.8	38.2	45.8	top 3% in Massachusetts; top 3% in the U.S.
RN turnover (%)	14.3	42.6	42.9	top 5% in Massachusetts; top 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.75, RN 0.93, weekend 3.24. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Developers Investment Company INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/31/1994
Preston, Forrest	Individual	Indirect Ownership Interest	NOT APPLICABLE	08/17/1987
Ciaramella, Carla	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/01/2019
Ciaramella, Carla	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2019
Ciaramella, Carla	Individual	ADP of the SNF	NOT APPLICABLE	03/10/2025
Cross, Cindy	Individual	Corporate Officer	NOT APPLICABLE	04/21/1994
Developers Investment Company INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/31/1994
Fletcher, Todd	Individual	Operational/Managerial Control	NOT APPLICABLE	12/13/2024
Henry, Terry	Individual	Corporate Officer	NOT APPLICABLE	08/16/1999
Lay, Lisa	Individual	Corporate Director	NOT APPLICABLE	04/24/2017
Lay, Lisa	Individual	Corporate Officer	NOT APPLICABLE	02/09/2018
Life Care Affiliates II	Organization	Operational/Managerial Control	NOT APPLICABLE	12/31/1994
Life Care Affiliates II	Organization	General Partnership Interest	NOT APPLICABLE	12/31/1994
Life Care Affiliates II	Organization	ADP of the SNF	NOT APPLICABLE	08/31/2000
Life Care Centers of America, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	03/28/1990
Life Care Centers of America, INC.	Organization	ADP of the SNF	NOT APPLICABLE	03/10/2025
Long, Zofia	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/15/2004
Long, Zofia	Individual	Operational/Managerial Control	NOT APPLICABLE	03/15/2004
Lucas, Larissa	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2023
Lucas, Larissa	Individual	ADP of the SNF	NOT APPLICABLE	03/10/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Could I join residents for a meal to see the food quality and temperature for myself?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Abbott Skilled Nursing & Rehabilitation Center	0.5 mi	Lynn, MA	★★★★☆	4/5
Salem Rehab Center	1.8 mi	Salem, MA	★★★☆☆	3/5
Jeffrey & Susan Brudnick Center for Living	3.1 mi	Peabody, MA	★★★★★	4/5
Chestnut Woods Rehabilitation and Healthcare Ctr	3.1 mi	Saugus, MA	★★★★☆	3/5
Devereux Skilled Nursing & Rehabilitation Center	3.3 mi	Marblehead, MA	★★★★☆	4/5
Lafayette Rehabilitation & Skilled Nursing	3.3 mi	Marblehead, MA	★★★★★	5/5
Saugus Center	3.6 mi	Saugus, MA	★☆☆☆☆	1/5	SFF
Pilgrim Rehabilitation & Skilled Nursing Center	3.7 mi	Peabody, MA	★★★★☆	4/5
Jesmond Skilled Nursing & Rehabilitation Center	3.7 mi	Nahant, MA	★★★☆☆	3/5
New England Homes for the Deaf, INC	4.7 mi	Danvers, MA	★★★★☆	3/5
Care One at Peabody	4.9 mi	Peabody, MA	★★★★★	5/5
Continuing Care at Brooksby Village	5.4 mi	Peabody, MA	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Lynn →

Facility data as of CMS processing date 2026-08-01. CCN 225529.

The Care File

Visit checklist — Life Care Center of the North Shore

111 Birch Street, Lynn, MA 01902 · 7815929667

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225529 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)