New England Homes for the Deaf, INC

Name: New England Homes for the Deaf, INC
Address: 154 WATER STREET, Danvers, MA, 01923, US
Telephone: 9787740445

154 Water Street, Danvers, MA 01923 · Essex County · 81 certified beds · avg 29 residents/day · certified since Aug 1, 2004

3/5

Health inspection rating (on-site)

Serious findings on record

$3,174

Fines, last 3 years

6.01

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 19, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 19, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 19, 2025	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Mar 19, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Mar 19, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 19, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 19, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 19, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 19, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Mar 21, 2024	F · Potential for harm, facility-wide	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames.
Mar 21, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Mar 21, 2024	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Mar 21, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 21, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 21, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 9).

Year	Citations	Worst severity that year
2022	7	D
2024	6	F
2025	9	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $3,174.

Date	Type	Amount / length
Oct 30, 2023	Fine	$3,174

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.01	3.89	3.95	top 2% in Massachusetts; top 4% in the U.S.
Registered Nurse hours	0.99	0.65	0.69	top 8% in Massachusetts; top 16% in the U.S.
Weekend total nurse staffing	5.42	3.51	3.50	top 2% in Massachusetts; top 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.64	0.46	0.48	top 15% in Massachusetts; top 20% in the U.S.
Total nursing staff turnover (%)	42.5	38.2	45.8	bottom 32% in Massachusetts; top 43% in the U.S.
RN turnover (%)	20.0	42.6	42.9	top 8% in Massachusetts; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.92, RN 0.81, weekend 4.44. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Ikomi, Emmanuel	Individual	W-2 Managing Employee	NOT APPLICABLE	04/26/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you explain health changes and treatment options to residents and their families?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Brentwood Rehabilitation and Healthcare Ctr (the)	1.3 mi	Danvers, MA	★★★★☆	4/5
Care One at Peabody	1.6 mi	Peabody, MA	★★★★★	5/5
Pilgrim Rehabilitation & Skilled Nursing Center	2.1 mi	Peabody, MA	★★★★☆	4/5
Twin Oaks Center	2.1 mi	Danvers, MA	★☆☆☆☆	1/5
Hunt Nursing & Rehab Center	2.4 mi	Danvers, MA	★★★★☆	4/5
Continuing Care at Brooksby Village	2.7 mi	Peabody, MA	★★★★☆	3/5
Ledgewood Rehabilitation and Nursing Center	2.8 mi	Beverly, MA	★★★★☆	4/5
Blueberry Hill Rehabilitation and Healthcare Ctr	2.9 mi	Beverly, MA	★☆☆☆☆	1/5
Jeffrey & Susan Brudnick Center for Living	3.2 mi	Peabody, MA	★★★★★	4/5
Care One at Essex Park	3.3 mi	Beverly, MA	★★★★☆	4/5
Hathorne Hill Rehabilitation and Healthcare Center	3.6 mi	Danvers, MA	★★★★☆	4/5
Alliance Health at Rosewood	3.8 mi	Peabody, MA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Danvers →

Facility data as of CMS processing date 2026-08-01. CCN 225768.

The Care File

Visit checklist — New England Homes for the Deaf, INC

154 Water Street, Danvers, MA 01923 · 9787740445

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $3,174

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225768 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)