Oak Crest Village
8800 Walther Boulevard, Parkville, MD 21234 · Baltimore County · 80 certified beds · avg 77 residents/day · certified since Jun 5, 1997
Part of chain: ERICKSON SENIOR LIVING (17 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Sep 6, 2024 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 30, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Sep 6, 2024 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 30, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Sep 6, 2024 · F-0692
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 30, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (26)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 10, 2025 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint |
| Oct 10, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. · from a complaint |
| Oct 10, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint |
| Oct 10, 2025 | D · Potential for harm, one-off | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint |
| Oct 10, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Oct 10, 2025 | D · Potential for harm, one-off | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · from a complaint |
| Oct 10, 2025 | D · Potential for harm, one-off | The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. · from a complaint |
| Sep 6, 2024 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Sep 6, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 6, 2024 | ▲ G · Actual harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Sep 6, 2024 | F · Potential for harm, facility-wide | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Sep 6, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 6, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Sep 6, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Sep 6, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Sep 6, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Sep 6, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Sep 6, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Oct 11, 2019 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Oct 11, 2019 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Oct 11, 2019 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Oct 11, 2019 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 11, 2019 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 11, 2019 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Oct 11, 2019 | D · Potential for harm, one-off | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Oct 11, 2019 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 8 | 0 | D |
| 2024 | 11 | 3 | G ▲ |
| 2025 | 7 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $49,725.
| Date | Type | Amount / length |
|---|---|---|
| Sep 6, 2024 | Fine | $49,725 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Maryland avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.76 | 3.83 | 3.95 | top 13% in Maryland; top 17% in the U.S. |
| Registered Nurse hours | 1.09 | 0.83 | 0.69 | top 14% in Maryland; top 12% in the U.S. |
| Weekend total nurse staffing | 4.35 | 3.43 | 3.50 | top 12% in Maryland; top 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.71 | 0.63 | 0.48 | top 25% in Maryland; top 16% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 40.2 | 45.8 | bottom 24% in Maryland; bottom 38% in the U.S. |
| RN turnover (%) | 43.5 | 38.7 | 42.9 | bottom 35% in Maryland; bottom 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.39, RN 1.01, weekend 4.01. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 2/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| National Senior Communities, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/14/2021 |
| Bison, Michael | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 10/14/2025 |
| Brown, Ian | Individual | Corporate Director | NOT APPLICABLE | 04/01/2023 |
| Brown, Patricia | Individual | Corporate Director | NOT APPLICABLE | 04/01/2022 |
| Butler, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2014 |
| Clupper, Katherine | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Colins, Mary | Individual | Corporate Director | NOT APPLICABLE | 04/01/2018 |
| Colins, Mary | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2019 |
| Elwood, Richard | Individual | Corporate Director | NOT APPLICABLE | 04/01/2025 |
| Embley, Mark | Individual | Corporate Officer | NOT APPLICABLE | 10/27/2021 |
| Embley, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/27/2021 |
| Embley, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 10/27/2021 |
| Erickson Senior Living LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/23/2020 |
| Erickson Senior Living LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/12/2025 |
| Erstad, Eileen | Individual | Corporate Director | NOT APPLICABLE | 02/15/2007 |
| Erstad, Eileen | Individual | Corporate Officer | NOT APPLICABLE | 02/15/2007 |
| Gantert, Neal | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2018 |
| Gantert, Neal | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2018 |
| Gantert, Neal | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| Hall, John | Individual | Corporate Officer | NOT APPLICABLE | 04/30/2010 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How do you explain health changes and treatment options to residents and their families?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Autumn Lake Healthcare at Parkville | 2.9 mi | Baltimore, MD | ★★★★☆ | 4/5 | |
| Autumn Lake Healthcare at Loch Raven | 2.9 mi | Baltimore, MD | ★★☆☆☆ | 2/5 | |
| Autumn Lake Healthcare at Perring Parkway | 3.1 mi | Baltimore, MD | ★★★☆☆ | 2/5 | |
| Franklin Woods Center | 3.1 mi | Baltimore, MD | ★★★★☆ | 4/5 | |
| Autumn Lake Healthcare at Overlea | 3.4 mi | Baltimore, MD | ★★☆☆☆ | 2/5 | |
| Rossville Rehabilitation and Healthcare Center | 3.6 mi | Baltimore, MD | ★★☆☆☆ | 1/5 | |
| Glen Meadows Retirement Com. | 3.6 mi | Glen Arm, MD | ★★★★☆ | 2/5 | |
| Good Samaritan Nursing Home Operator, LLC | 4.8 mi | Baltimore, MD | ★★★★☆ | 4/5 | |
| Towson Rehabilitation and Healthcare Center | 4.8 mi | Towson, MD | ★★★★☆ | 3/5 | |
| Autumn Lake Healthcare Post-Acute Care Center | 4.8 mi | Baltimore, MD | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 215308.