Haverhill Rehabilitation and Healthcare Center
126 Monument Street, Haverhill, MA 01832 · Essex County · 128 certified beds · avg 118 residents/day · certified since Nov 26, 1986
Part of chain: ATLAS HEALTHCARE (29 facilities, chain avg rating 3.6★)
3/5
Health inspection rating (on-site)
2
Serious findings on record
$29,749
Fines, last 3 years
3.02
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Feb 6, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Feb 24, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · May 30, 2024 · F-0688
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Why it matters: Without this care, residents can develop stiff, contracted joints and lose the ability to move on their own.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 28, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (43)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 24, 2025 | F · Potential for harm, facility-wide | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
| Apr 24, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 24, 2025 | F · Potential for harm, facility-wide | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. |
| Apr 24, 2025 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. |
| Feb 6, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint |
| May 30, 2024 | ▲ G · Actual harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| May 30, 2024 | E · Potential for harm, repeated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| May 30, 2024 | E · Potential for harm, repeated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| May 30, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 30, 2024 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| May 30, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 30, 2024 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| May 30, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not make sure that paid feeding assistants — staff hired to help residents eat and drink — had the training they need. |
| May 30, 2024 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 22, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 26 | 1 | G ▲ |
| 2025 | 17 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $29,749.
| Date | Type | Amount / length |
|---|---|---|
| Feb 6, 2025 | Fine | $12,948 |
| May 30, 2024 | Fine | $16,801 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.02 | 3.89 | 3.95 | bottom 8% in Massachusetts; bottom 15% in the U.S. |
| Registered Nurse hours | 0.32 | 0.65 | 0.69 | bottom 7% in Massachusetts; bottom 12% in the U.S. |
| Weekend total nurse staffing | 2.68 | 3.51 | 3.50 | bottom 8% in Massachusetts; bottom 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.46 | 0.48 | bottom 17% in Massachusetts; bottom 21% in the U.S. |
| Total nursing staff turnover (%) | 56.5 | 38.2 | 45.8 | bottom 6% in Massachusetts; bottom 22% in the U.S. |
| RN turnover (%) | 73.9 | 42.6 | 42.9 | bottom 5% in Massachusetts; bottom 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.53, RN 0.38, weekend 3.12. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| JMH Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| JMH Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| Miller, Nachum | Individual | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| MLS Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| MLS Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| SGS Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| SGS Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| Whittier 6 Operations Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| Whittier Mop Operations Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | — | 02/28/2025 |
| Whittier NSH Operations Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | — | 02/28/2025 |
| Bak, Pinchos | Individual | Corporate Officer | NOT APPLICABLE | 02/28/2025 |
| Bak, Pinchos | Individual | ADP of the SNF | NOT APPLICABLE | 02/28/2025 |
| Fearing, Kristina | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/28/2025 |
| Fearing, Kristina | Individual | ADP of the SNF | NOT APPLICABLE | 02/28/2025 |
| Glen Oak 11, LLC | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
| Goldberger, Shlomo | Individual | ADP of the SNF | NOT APPLICABLE | 02/28/2025 |
| JMH Family LLC | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
| JMH Family Trust | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
| Malt Family Trust | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
| Miller, Nachum | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/28/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Does your facility have an active resident council, and how does management respond to its concerns?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oxford Rehabilitation & Health Care Center | 1.4 mi | Haverhill, MA | ★☆☆☆☆ | 1/5 | |
| Aspen Hill Rehabiliation & Healthcare Center | 1.7 mi | Haverhill, MA | ★★★☆☆ | 2/5 | |
| Whittier Bradford Transitional Care Unit | 1.7 mi | Bradford, MA | ★★★★★ | 5/5 | |
| Penacook Place, INC | 2.0 mi | Haverhill, MA | ★★★★☆ | 4/5 | |
| Baker-Katz Skilled Nursing and Rehabilitation Ctr | 2.7 mi | Haverhill, MA | ★★★★☆ | 4/5 | |
| Lakeview House SKLD Nrsg and Residential Care Fac | 3.0 mi | Haverhill, MA | ★★★★☆ | 4/5 | |
| Cedar View Rehabilitation and Healthcare Center | 4.6 mi | Methuen, MA | ★★★★★ | 5/5 | |
| Salemhaven | 5.1 mi | Salem, NH | ★★☆☆☆ | 2/5 | |
| Nevins Nursing & Rehabilitation Center | 5.4 mi | Methuen, MA | ★★☆☆☆ | 2/5 | |
| Prescott House | 5.7 mi | North Andover, MA | ★★☆☆☆ | 2/5 | |
| M I Nursing & Restorative Center | 5.8 mi | Lawrence, MA | ★★★☆☆ | 2/5 | |
| Meadows, the | 5.8 mi | North Andover, MA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 225290.