Care One at Holyoke

260 Easthampton Road, Holyoke, MA 01040 (opens Google Maps) · Hampden County · (413) 519-5229· 164 certified beds · avg 158 residents/day · certified since Jun 26, 1975 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: CAREONE (37 facilities, chain avg rating 3.4★)

5/5

Health inspection rating (on-site)

inspected Sep 17, 2025

Serious findings on record

Fines, last 3 years

5.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.

Sep 17, 2025D · Potential for more than minimal harm, isolated
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
Apr 5, 2023E · Potential for more than minimal harm, pattern
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
Apr 5, 2023D · Potential for more than minimal harm, isolated
The facility did not allow a resident's chosen representative — often a family member or someone with power of attorney — to exercise the resident's rights on their behalf. When a resident can't speak for themselves, their representative steps into that role. F-0551

View all 10 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Sep 17, 2025	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Apr 5, 2023	E · Potential for more than minimal harm, pattern	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Apr 5, 2023	D · Potential for more than minimal harm, isolated	The facility did not allow a resident's chosen representative — often a family member or someone with power of attorney — to exercise the resident's rights on their behalf. When a resident can't speak for themselves, their representative steps into that role. · F-0551
Apr 5, 2023	D · Potential for more than minimal harm, isolated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Apr 5, 2023	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Apr 5, 2023	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Apr 5, 2023	D · Potential for more than minimal harm, isolated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760
Apr 5, 2023	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Apr 5, 2023	B · Potential for minimal harm, pattern	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868
Apr 5, 2023	B · Potential for minimal harm, pattern	The facility did not report COVID-19 data to residents and their families as required. Facilities must keep residents and families informed about COVID-19 cases. · F-0885

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2025

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Serious (G–L)	Worst severity that year
2023	9	0	E
2025	1	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityMassachusetts averageU.S. average

Total nurse staffing (hours per resident per day)

5.44

3.89

3.95

Registered Nurse hours

0.73

0.65

0.69

Weekend total nurse staffing

4.75

3.51

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.44	3.89	3.95	top 5% in Massachusetts; top 8% in the U.S.
Registered Nurse hours	0.73	0.65	0.69	top 26% in Massachusetts; top 34% in the U.S.
Weekend total nurse staffing	4.75	3.51	3.50	top 6% in Massachusetts; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.46	0.48	bottom 13% in Massachusetts; bottom 17% in the U.S.
Total nursing staff turnover (%)	25.4	38.2	45.8	top 14% in Massachusetts; top 8% in the U.S.
RN turnover (%)	22.7	42.6	42.9	top 14% in Massachusetts; top 18% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.48, weekend 3.16.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.62 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Care One at Holyoke. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Care Realty, LLC	Organization	5% or Greater Indirect Ownership Interest	100%	01/26/2009
Des-I 2016 Grat	Organization	5% or Greater Indirect Ownership Interest	—	12/01/2021
Straus, Daniel	Individual	5% or Greater Indirect Ownership Interest	—	01/10/2003
Thci of Massachusetts, LLC	Organization	5% or Greater Direct Ownership Interest	—	01/26/2009
Baruch, David	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/2021
Baruch, David	Individual	Corporate Officer	NOT APPLICABLE	12/01/2021
Healthbridge Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/27/2009
Straus, Daniel	Individual	Corporate Director	NOT APPLICABLE	05/22/2003

All 8 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Careone — 37 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Care One at Lexington — Lexington, MA · overall 3/5
Care One at Lowell — Lowell, MA · overall 3/5
Care One at Millbury — Millbury, MA · overall 1/5
Care One at New Bedford — New Bedford, MA · overall 3/5
Care One at Newton — Newton, MA · overall 2/5
Care One at Northampton — Northampton, MA · overall 4/5
Care One at Peabody — Peabody, MA · overall 5/5
Care One at Randolph — Randolph, MA · overall 1/5

Listed by state, then facility name — not a ranking. Showing 8 of the 36 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How does your quality committee work, and can you share an example of a problem it identified and fixed?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 25% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 34 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Day Brook Village Senior Living	1.2 mi	Holyoke, MA	★★☆☆☆	2/5
Massachusetts Veterans Home at Holyoke	1.9 mi	Holyoke, MA		—/5
Regalcare at Holyoke	1.9 mi	Holyoke, MA	★☆☆☆☆	2/5
Renaissance Manor on Cabot	2.0 mi	Holyoke, MA	★★★★★	4/5
South Hadley Rehabilitation and Nursing Center	3.3 mi	South Hadley, MA	★★☆☆☆	2/5
Mission Care at Holyoke	3.5 mi	Holyoke, MA	★☆☆☆☆	1/5	abuse
Mont Marie Rehabilitation & Healthcare Center	3.8 mi	Holyoke, MA	★★★★☆	3/5
Mary's Meadow at Providence Place	4.5 mi	Holyoke, MA	★★★★★	5/5
Vantage at West Springfield LLC	4.8 mi	West Springfield, MA	★★★☆☆	3/5
Chicopee Rehabilitation and Nursing	6.7 mi	Chicopee, MA	★★★☆☆	3/5
Care One at Northampton	7.0 mi	Northampton, MA	★★★★☆	3/5
Vantage at Westfield LLC	9.1 mi	Westfield, MA	★★☆☆☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Hampden, MA — 26 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Care One at Redstone — East Longmeadow, MA · overall 2/5
Chestnut Hill Health and Rehabilitation Center LLC — East Longmeadow, MA · overall 3/5
East Longmeadow Skilled Nursing Center — East Longmeadow, MA · overall 4/5
Hampden Post Acute — Wilbraham, MA · overall 3/5
Julian J Levitt Family Nursing Home — Longmeadow, MA · overall 4/5
Life Care Center of Wilbraham — Wilbraham, MA · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Holyoke →

Facility data as of CMS processing date 2026-08-01. CCN 225236.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Care One at Holyoke

260 Easthampton Road, Holyoke, MA 01040 · (413) 519-5229

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 25% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225236 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)