700 South Holden Road, Greensboro, NC 27407 (opens Google Maps) · Guilford County · (336) 299-0031· 60 certified beds · avg 51 residents/day · certified since Oct 26, 2000 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Apr 17, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: May 7, 2025 (Deficient, Provider has date of correction)
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. F-0758
The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards. · from a complaint F-0836
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 17, 2025 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Apr 17, 2025 | E · Potential for more than minimal harm, pattern | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Apr 17, 2025 | E · Potential for more than minimal harm, pattern | The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards. · from a complaint · F-0836 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · from a complaint · F-0685 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 6 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $25,490.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Apr 17, 2025 | Fine | $25,490 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.15 | 4.01 | 3.95 | top 10% in North Carolina; top 11% in the U.S. |
| Registered Nurse hours | 0.90 | 0.64 | 0.69 | top 15% in North Carolina; top 20% in the U.S. |
| Weekend total nurse staffing | 4.25 | 3.56 | 3.50 | top 14% in North Carolina; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.52 | 0.41 | 0.48 | top 22% in North Carolina; top 30% in the U.S. |
| Total nursing staff turnover (%) | 57.9 | 49.0 | 45.8 | bottom 28% in North Carolina; bottom 20% in the U.S. |
| RN turnover (%) | 62.5 | 45.7 | 42.9 | bottom 25% in North Carolina; bottom 19% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.70, RN 0.82, weekend 3.87.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.70 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Whitestone a Masonic and Eastern Star Community. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Masonic and Eastern Star Home of North Carolina, Incorporated | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/01/1966 |
| Bailey, Gilbert | Individual | Corporate Director | NOT APPLICABLE | 02/14/2025 |
| Browning, Jerry | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Burris, Linda | Individual | Corporate Director | NOT APPLICABLE | 06/14/2020 |
| Edwards, Dennis | Individual | Corporate Director | NOT APPLICABLE | 06/14/2023 |
| Edwards, Dennis | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2023 |
| Fischer, Amy -Jo | Individual | Corporate Director | NOT APPLICABLE | 06/14/2023 |
| Fischer, Amy -Jo | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2023 |
| Griffith, David | Individual | Corporate Director | NOT APPLICABLE | 02/01/2020 |
| Hillegass, Joshua | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/03/2025 |
| Hillegass, Joshua | Individual | ADP of the SNF | NOT APPLICABLE | 02/02/2026 |
| Hughes, James | Individual | Corporate Director | NOT APPLICABLE | 06/14/2019 |
| Jernigan, Gene | Individual | Corporate Director | NOT APPLICABLE | 06/28/2011 |
| Jernigan, Gene | Individual | Corporate Officer | NOT APPLICABLE | 06/28/2011 |
| Johnson, Edward | Individual | Corporate Director | NOT APPLICABLE | 09/18/2021 |
| Lewis, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/15/2018 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2021 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/24/2025 |
| Mills, Tommy | Individual | Corporate Director | NOT APPLICABLE | 12/14/2024 |
| Norris, Steve | Individual | Corporate Director | NOT APPLICABLE | 02/14/2024 |
Showing 20 of 32 parties CMS has on file for this facility; 12 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Life Care Services — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Piedmont Hills Center for Nursing and Rehab | 0.5 mi | Greensboro, NC | ★☆☆☆☆ | 1/5 | |
| Camden Health and Rehabilitation | 2.2 mi | Greensboro, NC | ★★★★☆ | 4/5 | |
| Friends Homes at Guilford | 3.1 mi | Greensboro, NC | ★★★★★ | 5/5 | |
| Maple Grove Health and Rehabilitation Center | 3.3 mi | Greensboro, NC | ★★★★★ | 4/5 | |
| Greenhaven Health and Rehabilitation Center | 3.4 mi | Greensboro, NC | ★★★☆☆ | 2/5 | abuse |
| Linden Place Center for Nursing and Rehabilitation | 3.7 mi | Greensboro, NC | ★★☆☆☆ | 2/5 | |
| Heartland Living & Rehab at the Moses H Cone Memor | 4.0 mi | Greensboro, NC | ★★★★☆ | 4/5 | |
| Blumenthal Health and Rehabilitation Center | 4.1 mi | Greensboro, NC | —/5 | abuseSFF | |
| Adams Farm Living & Rehabilitation | 4.4 mi | Jamestown, NC | ★★☆☆☆ | 3/5 | |
| Kindred Hospital East Greensboro | 4.4 mi | Greensboro, NC | ★★★☆☆ | 3/5 | |
| Guilford Health Care Center | 5.1 mi | Greensboro, NC | ★☆☆☆☆ | 2/5 | |
| The Shannon Gray Rehabilitation & Recovery Center | 7.8 mi | Jamestown, NC | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Guilford, NC — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 345506.
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