North Carolina ›Pleasant Garden

Clapps Nursing Center INC

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5229 Appomattox Road, Pleasant Garden, NC 27313 (opens Google Maps) · Guilford County · (336) 674-2252· 118 certified beds · avg 107 residents/day · certified since Oct 1, 1976 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5
Health inspection rating (on-site)
inspected Sep 25, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.14
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

0 inspection findings in the public record

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

No health citations in the currently published records.

Inspection trend by year

No citations in the published record to chart.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.14
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.40
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.87
North Carolina average: 3.56
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityNorth Carolina avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.144.013.95top 26% in North Carolina; top 34% in the U.S.
Registered Nurse hours0.400.640.69bottom 26% in North Carolina; bottom 22% in the U.S.
Weekend total nurse staffing3.873.563.50top 22% in North Carolina; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)0.320.410.48bottom 48% in North Carolina; bottom 36% in the U.S.
Total nursing staff turnover (%)47.549.045.8top 47% in North Carolina; bottom 43% in the U.S.
RN turnover (%)11.145.742.9top 4% in North Carolina; top 4% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.35, weekend 3.43.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Clapps Nursing Center INC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Individual

Owner / managerTypeRoleStakeSince
Clapp Health Care LLCOrganization5% or Greater Direct Ownership Interest100%08/31/2023
Hollowell, DanielleIndividualDirect Ownership InterestNOT APPLICABLE08/31/2023
Hollowell, MatthewIndividualDirect Ownership InterestNOT APPLICABLE08/31/2023
Clapp Health Care LLCOrganizationADP of the SNFNOT APPLICABLE08/31/2023
Hollowell, DanielleIndividualCorporate OfficerNOT APPLICABLE08/31/2023
Hollowell, DanielleIndividualADP of the SNFNOT APPLICABLE08/31/2023
Hollowell, MatthewIndividualCorporate OfficerNOT APPLICABLE08/31/2023
Hollowell, MatthewIndividualOperational/Managerial ControlNOT APPLICABLE08/31/2023
Hollowell, MatthewIndividualADP of the SNFNOT APPLICABLE08/31/2023

All 9 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

The published CMS deficiency file lists no citations for this facility, so there is nothing here that is specific to it. The questions below are general ones, worth asking on any tour.

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "CMS reports 48% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 29 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Greenhaven Health and Rehabilitation Center5.5 miGreensboro, NC★★★☆☆2/5abuse
Guilford Health Care Center5.7 miGreensboro, NC★☆☆☆☆2/5
Maple Grove Health and Rehabilitation Center6.0 miGreensboro, NC★★★★★4/5
Kindred Hospital East Greensboro6.3 miGreensboro, NC★★★☆☆3/5
Adams Farm Living & Rehabilitation8.8 miJamestown, NC★★☆☆☆3/5
Whitestone a Masonic and Eastern Star Community8.9 miGreensboro, NC★★★★☆4/5
Linden Place Center for Nursing and Rehabilitation9.2 miGreensboro, NC★★☆☆☆2/5
Heartland Living & Rehab at the Moses H Cone Memor9.3 miGreensboro, NC★★★★☆4/5
Piedmont Hills Center for Nursing and Rehab9.3 miGreensboro, NC★☆☆☆☆1/5
Camden Health and Rehabilitation9.5 miGreensboro, NC★★★★☆4/5
Ashton Health and Rehabilitation10.1 miMcLeansville, NC★★★★★4/5
The Shannon Gray Rehabilitation & Recovery Center11.1 miJamestown, NC★★★☆☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Guilford, NC — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Pleasant Garden →

Facility data as of CMS processing date 2026-08-01. CCN 345024.

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