The Shannon Gray Rehabilitation & Recovery Center

Name: The Shannon Gray Rehabilitation & Recovery Center
Address: 2005 Shannon Gray Court, Jamestown, NC, 27282, US
Telephone: 3363074729

2005 Shannon Gray Court, Jamestown, NC 27282 · Guilford County · 150 certified beds · avg 101 residents/day · certified since Jul 9, 2010

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.27

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 26, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 26, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jun 26, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 26, 2026	B · Minimal risk, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Nov 19, 2025	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Apr 3, 2025	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 11, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).

Year	Citations	Worst severity that year
2024	1	E
2025	5	D
2026	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.27	4.01	3.95	top 23% in North Carolina; top 30% in the U.S.
Registered Nurse hours	0.33	0.64	0.69	bottom 12% in North Carolina; bottom 12% in the U.S.
Weekend total nurse staffing	3.76	3.56	3.50	top 25% in North Carolina; top 31% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.15	0.41	0.48	bottom 8% in North Carolina; bottom 5% in the U.S.
Total nursing staff turnover (%)	56.9	49.0	45.8	bottom 30% in North Carolina; bottom 21% in the U.S.
RN turnover (%)	65.0	45.7	42.9	bottom 21% in North Carolina; bottom 16% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.83, RN 0.29, weekend 3.37. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bennett, Jennifer	Individual	5% or Greater Direct Ownership Interest	24%	06/07/2006
Bennett, Richard	Individual	5% or Greater Direct Ownership Interest	—	06/07/2006
Bennett, Sarah	Individual	5% or Greater Direct Ownership Interest	—	03/01/2010
Lawver, Melissa	Individual	5% or Greater Direct Ownership Interest	24%	03/01/2010
Bennett, Jennifer	Individual	Corporate Director	NOT APPLICABLE	03/01/2001
Bennett, Richard	Individual	Corporate Director	NOT APPLICABLE	06/07/2006
Bennett, Sarah	Individual	Corporate Director	NOT APPLICABLE	03/01/2010
Bullins, Vivkie	Individual	W-2 Managing Employee	NOT APPLICABLE	10/03/2012
Canyon Management Consultants INC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/10/2010
Lawver, Melissa	Individual	Corporate Director	NOT APPLICABLE	03/01/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"When a doctor orders lab work, how quickly is it done and how are results communicated back?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Maryfield Nursing Home	0.5 mi	High Point, NC	★★★★★	5/5
Adams Farm Living & Rehabilitation	3.5 mi	Jamestown, NC	★★☆☆☆	3/5
Meridian Center	3.9 mi	High Point, NC	★☆☆☆☆	2/5
Westwood Health and Rehabilitation	5.0 mi	Archdale, NC	★☆☆☆☆	2/5
Westchester Manor at Providence Place	5.6 mi	High Point, NC	★★★☆☆	3/5
Camden Health and Rehabilitation	5.7 mi	Greensboro, NC	★★★★☆	4/5
River Landing at Sandy Ridge	6.3 mi	Colfax, NC	★★★★★	4/5
The Graybrier Nursing and Retirement Center	7.3 mi	Trinity, NC	★★★☆☆	4/5
Whitestone a Masonic and Eastern Star Community	7.8 mi	Greensboro, NC	★★★★☆	4/5
Friends Homes at Guilford	7.9 mi	Greensboro, NC	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Jamestown →

Facility data as of CMS processing date 2026-08-01. CCN 345552.

The Care File

Visit checklist — The Shannon Gray Rehabilitation & Recovery Center

2005 Shannon Gray Court, Jamestown, NC 27282 · 3363074729

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "When a doctor orders lab work, how quickly is it done and how are results communicated back?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345552 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)