Westchester Gardens Health & Rehabilitation
3301 N McMullen Booth Rd, Clearwater, FL 33761 · Pinellas County · 120 certified beds · avg 110 residents/day · certified since Sep 19, 1989
Part of chain: THE GOODMAN GROUP (9 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 3, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jun 5, 2025 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 5, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 6, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 25, 2021 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 25, 2021 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Jun 25, 2021 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 25, 2021 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 4 | 0 | E |
| 2023 | 1 | 0 | D |
| 2025 | 9 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.89 | 4.03 | 3.95 | top 49% in Florida; top 44% in the U.S. |
| Registered Nurse hours | 0.69 | 0.76 | 0.69 | top 47% in Florida; top 37% in the U.S. |
| Weekend total nurse staffing | 3.49 | 3.68 | 3.50 | bottom 46% in Florida; top 42% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.53 | 0.48 | bottom 32% in Florida; bottom 44% in the U.S. |
| Total nursing staff turnover (%) | 45.0 | 41.4 | 45.8 | bottom 41% in Florida; bottom 50% in the U.S. |
| RN turnover (%) | 47.6 | 46.0 | 42.9 | bottom 46% in Florida; bottom 40% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 0.70, weekend 3.52. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Benson, Randall | Individual | 5% or Greater Indirect Ownership Interest | 9% | 02/28/2017 |
| Beverly N. Grossman Revocable Trust | Organization | 5% or Greater Direct Ownership Interest | — | 05/01/2015 |
| Grossman, Beverly | Individual | 5% or Greater Indirect Ownership Interest | 8% | 05/01/2015 |
| John B. Goodman 2006 Irrv Grantor Tr | Organization | 5% or Greater Direct Ownership Interest | — | 02/28/2017 |
| John B. Goodman 2006 Irrv Grantor Tr | Organization | 5% or Greater Indirect Ownership Interest | 9% | 02/28/2017 |
| Salmen, Thomas | Individual | 5% or Greater Indirect Ownership Interest | 9% | 02/28/2017 |
| South Dakota Trust Company, LLC | Organization | 5% or Greater Indirect Ownership Interest | 9% | 02/28/2017 |
| The Goodman Group Properties LLC | Organization | 5% or Greater Direct Ownership Interest | — | 12/31/2006 |
| Weichert, James | Individual | 5% or Greater Indirect Ownership Interest | 9% | 02/28/2017 |
| Werner Ventures Limited Partnership | Organization | 5% or Greater Direct Ownership Interest | — | 11/17/1989 |
| Westchester Gardens Limited Partnership | Organization | 5% or Greater Direct Ownership Interest | — | 11/17/1989 |
| Wilson, Mark | Individual | 5% or Greater Indirect Ownership Interest | 9% | 02/28/2017 |
| Benson, Randall | Individual | Corporate Officer | NOT APPLICABLE | 06/26/2016 |
| Benson, Randall | Individual | General Partnership Interest | NOT APPLICABLE | 02/28/2017 |
| Benson, Randall | Individual | Limited Partnership Interest | NOT APPLICABLE | 02/28/2017 |
| Beverly N. Grossman Revocable Trust | Organization | Limited Partnership Interest | NOT APPLICABLE | 05/01/2015 |
| Edinger, Craig | Individual | Corporate Officer | NOT APPLICABLE | 10/21/2016 |
| Grossman, Beverly | Individual | Limited Partnership Interest | NOT APPLICABLE | 05/01/2015 |
| Jbge Westchester INC | Organization | General Partnership Interest | NOT APPLICABLE | 06/17/2003 |
| John B. Goodman 2006 Irrv Grantor Tr | Organization | General Partnership Interest | NOT APPLICABLE | 02/28/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Palm Garden of Clearwater | 0.5 mi | Clearwater, FL | ★★☆☆☆ | 1/5 | |
| Aviata at Countryside | 1.1 mi | Palm Harbor, FL | ★★★☆☆ | 3/5 | |
| Aviata at Oldsmar | 2.3 mi | Oldsmar, FL | ★☆☆☆☆ | 1/5 | |
| Oakpark Health and Rehabilitation Center | 2.3 mi | Palm Harbor, FL | ★★★☆☆ | 2/5 | |
| Aviata at the Harbor | 2.6 mi | Safety Harbor, FL | ★★☆☆☆ | 2/5 | |
| St Mark Village | 3.1 mi | Palm Harbor, FL | ★★★★★ | 5/5 | |
| Regency Oaks Health Center | 3.3 mi | Clearwater, FL | ★★☆☆☆ | 1/5 | |
| Aviata at the Palms | 3.7 mi | Palm Harbor, FL | ★☆☆☆☆ | 1/5 | abuse |
| Lake Haven Nursing and Rehab Center | 3.9 mi | Dunedin, FL | ★☆☆☆☆ | 1/5 | |
| Aviata at Lakeside Oaks | 4.2 mi | Dunedin, FL | ★★☆☆☆ | 2/5 | |
| Meadowpark Health and Rehabilitation Center | 4.5 mi | Dunedin, FL | ★★★★☆ | 3/5 | |
| Aviata at Sand Key | 4.5 mi | Clearwater, FL | ★★☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
All facilities in Clearwater →
Facility data as of CMS processing date 2026-08-01. CCN 105654.