Oregon ›Portland

West Hills Health & Rehabilitation

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5701 SW Multnomah Blvd, Portland, OR 97219 (opens Google Maps) · Multnomah County · (503) 244-1107· 180 certified beds · avg 95 residents/day · certified since May 7, 1970 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: THE GOODMAN GROUP (9 facilities, chain avg rating 3.2★)

3/5
Health inspection rating (on-site)
inspected Apr 25, 2025
1
Serious findings on record
most recent Dec 18, 2023
$12,659
Fines, last 3 years
5.51
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Dec 18, 2023 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jun 14, 2023 (Past Non-Compliance)

Inspection findings in the public record

Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

  2. D · Potential for more than minimal harm, isolated

    The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. F-0554

  3. D · Potential for more than minimal harm, isolated

    The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578

View all 26 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 25, 2025F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 25, 2025D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
Apr 25, 2025D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Dec 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not properly prepare residents for a safe transfer or discharge. Before a resident leaves, the facility must get them ready and make sure the move is safe and orderly. · from a complaint · F-0624
Dec 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
May 9, 2024F · Potential for more than minimal harm, widespreadThe facility did not have enough support staff to safely and effectively run its food and nutrition service. · from a complaint · F-0802
May 9, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
May 9, 2024D · Potential for more than minimal harm, isolatedThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804
Dec 18, 2023▲ G · Actual harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
Dec 18, 2023F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Dec 18, 2023E · Potential for more than minimal harm, patternThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558
Dec 18, 2023E · Potential for more than minimal harm, patternThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725
Dec 18, 2023E · Potential for more than minimal harm, patternThe facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. · F-0745
Dec 18, 2023E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699
Dec 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Aug 5, 2019F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Aug 5, 2019D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (16 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2019
All citations: 2
Serious citations (G–L): 0
2023
All citations: 16
Serious citations (G–L): 1
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
201920F
2023161G ▲
202450F
202530F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $12,659.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Dec 18, 2023Fine$12,659

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOregon averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.51
Oregon average: 5.42
U.S. average: 3.95
Registered Nurse hours
This facility: 0.65
Oregon average: 0.78
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.81
Oregon average: 4.85
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOregon avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.515.423.95top 38% in Oregon; top 7% in the U.S.
Registered Nurse hours0.650.780.69bottom 47% in Oregon; top 42% in the U.S.
Weekend total nurse staffing4.814.853.50top 50% in Oregon; top 8% in the U.S.
Weekend RN hours (not acuity-adjusted)0.390.480.48top 47% in Oregon; bottom 50% in the U.S.
Total nursing staff turnover (%)41.547.445.8top 33% in Oregon; top 40% in the U.S.
RN turnover (%)42.951.642.9top 29% in Oregon; bottom 49% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.03, RN 0.60, weekend 4.39.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.03 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for West Hills Health & Rehabilitation. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

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Before you compare prices

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  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Partnership

Owner / managerTypeRoleStakeSince
Brown, WendyIndividual5% or Greater Indirect Ownership Interest5%01/01/1994
John B. Goodman 2006 Irrv Grantor TrOrganization5% or Greater Direct Ownership Interest—10/01/2023
John B. Goodman 2006 Irrv Grantor TrOrganization5% or Greater Indirect Ownership Interest13%02/28/2017
The Goodman Group Properties LLCOrganization5% or Greater Direct Ownership Interest—01/01/2007
Werner Ventures Limited PartnershipOrganization5% or Greater Direct Ownership Interest—01/01/1994
Werner, JefferyIndividual5% or Greater Indirect Ownership Interest5%01/01/1994
West Hills Convalescent Center Limited PartnershipOrganization5% or Greater Direct Ownership Interest—04/04/1990
Benson, RandallIndividualCorporate OfficerNOT APPLICABLE06/26/2016
Brown, WendyIndividualLimited Partnership InterestNOT APPLICABLE01/01/1994
Edinger, CraigIndividualCorporate OfficerNOT APPLICABLE10/11/2016
Gould, DeniseIndividualW-2 Managing EmployeeNOT APPLICABLE06/05/2023
John B Goodman Enterprises INCOrganizationGeneral Partnership InterestNOT APPLICABLE04/04/1990
John B. Goodman 2006 Irrv Grantor TrOrganizationLimited Partnership InterestNOT APPLICABLE02/28/2017
Knacke, ClintonIndividualCorporate OfficerNOT APPLICABLE10/12/2022
Olson, DeniseIndividualCorporate OfficerNOT APPLICABLE09/16/2013
The Goodman Group Properties LLCOrganizationLimited Partnership InterestNOT APPLICABLE01/01/2007
Weichert, JamesIndividualCorporate DirectorNOT APPLICABLE10/01/2016
Werner Ventures Limited PartnershipOrganizationLimited Partnership InterestNOT APPLICABLE01/01/1994
Werner, JefferyIndividualLimited Partnership InterestNOT APPLICABLE01/01/1994

All 19 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Goodman Group — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What systems do you use to prevent medication errors, and what happens when one occurs?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
  • "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
  • "What does your discharge planning process look like, and how are families involved before a move?"
  • "How is your kitchen staffed, and have meals ever been delayed because of staffing?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "Could I join residents for a meal to see the food quality and temperature for myself?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 42% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 62 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Marquis Vermont Hills1.0 miPortland, OR★★★★★5/5
Robison Jewish Health Center1.3 miPortland, OR★★☆☆☆2/5
Marquis Autumn Hills Memory Care1.4 miPortland, OR★★★★★4/5
Avamere Crestview of Portland1.6 miPortland, OR★★★★☆3/5
Beaverton Post Acute Care of Cascadia3.0 miBeaverton, OR★★★★★4/5
The Pearl at Kruse Way3.5 miLake Oswego, OR★★★★☆4/5
Mirabella Portland4.0 miPortland, OR★★★★★5/5
Tigard Rehabilitation and Care4.2 miTigard, OR★☆☆☆☆1/5SFF
Maryville4.5 miBeaverton, OR★★★★☆3/5
Willamette View Health Center5.2 miMilwaukie, OR★★★★★5/5
Fernwood Supportive Living at Madrona Grove5.2 miPortland, OR★★★★☆3/5
Avamere Rehabilitation of King City5.5 miTigard, OR★★★★☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Multnomah, OR — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Portland →

Facility data as of CMS processing date 2026-08-01. CCN 385112.

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