Pleasant Valley Nursing and Rehab Center
8 Peabody Road, Derry, NH 03038 · Rockingham County · 112 certified beds · avg 92 residents/day · certified since Feb 13, 1990
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (16)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 14, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 14, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jan 14, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 21, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 1, 2023 | E · Potential for harm, repeated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Dec 1, 2023 | E · Potential for harm, repeated | The facility did not observe each nurse aide's job performance or provide regular training as required. |
| Dec 1, 2023 | E · Potential for harm, repeated | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. |
| Dec 1, 2023 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Dec 1, 2023 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Dec 1, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Dec 1, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Dec 1, 2023 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Dec 1, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 1, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 1, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 1, 2023 | B · Minimal risk, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 12 | 0 | E |
| 2024 | 1 | 0 | D |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.77 | 4.11 | 3.95 | top 50% in New Hampshire; top 50% in the U.S. |
| Registered Nurse hours | 1.20 | 0.82 | 0.69 | top 10% in New Hampshire; top 9% in the U.S. |
| Weekend total nurse staffing | 3.22 | 3.67 | 3.50 | bottom 46% in New Hampshire; bottom 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.90 | 0.55 | 0.48 | top 6% in New Hampshire; top 8% in the U.S. |
| Total nursing staff turnover (%) | 43.2 | 44.1 | 45.8 | top 46% in New Hampshire; top 45% in the U.S. |
| RN turnover (%) | 33.3 | 40.9 | 42.9 | top 28% in New Hampshire; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.47, RN 1.11, weekend 2.96. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ac Healthcare LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| DC Healthcare LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| DC II Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Jacobs, Sholom | Individual | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Mad Family Holdings LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Mec Healthcare Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Mec Healthcare LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Nat Pleasant Valley LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Parcon Pleasant Valley LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Pleasant Valley JV Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/01/2024 |
| SJ Healthcare LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| SK Healthcare LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Stevenson, Sean | Individual | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Linehan, Meghan | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
| Linehan, Meghan | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2024 |
| Mad Family Holdings LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
| Mad Family Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/08/2025 |
| Nat Pleasant Valley LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
| Nat Pleasant Valley LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/08/2025 |
| Pleasant Valley JV Holdco LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "How often do you evaluate your nurse aides and what ongoing training do they receive?"
- "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Derry Center for Rehabilitation and Healthcare | 0.7 mi | Derry, NH | ★★☆☆☆ | 3/5 | |
| Warde Health Center | 6.2 mi | Windham, NH | ★★★★★ | 5/5 | |
| Holy Cross Health Center | 7.4 mi | Manchester, NH | ★★★★★ | 4/5 | |
| Villa Crest Nursing and Retirement Center | 8.1 mi | Manchester, NH | ★★★★☆ | 4/5 | |
| Hanover Hill Health Care Center | 8.9 mi | Manchester, NH | ★★★☆☆ | 3/5 | |
| St Joseph Residence | 8.9 mi | Manchester, NH | ★★★★☆ | 3/5 | |
| Salemhaven | 9.3 mi | Salem, NH | ★★☆☆☆ | 2/5 | |
| Saint Teresa Rehabilitation & Nursing Center | 9.4 mi | Manchester, NH | ★★☆☆☆ | 2/5 | |
| Ridgewood Center, Genesis Healthcare | 9.4 mi | Bedford, NH | ★★☆☆☆ | 2/5 | |
| Bedford Hills Center | 9.7 mi | Bedford, NH | ★★★★☆ | 4/5 | |
| Maple Leaf Health Care Center | 10.0 mi | Manchester, NH | ★★★★★ | 5/5 | |
| Mount Carmel Rehabilitation and Nursing Center | 10.0 mi | Manchester, NH | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 305039.