Exeter Center
8 Hampton Road, Exeter, NH 03833 · Rockingham County · 81 certified beds · avg 63 residents/day · certified since Jun 1, 1996 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · May 30, 2024 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 1, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 30, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Apr 30, 2026 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Apr 30, 2026 | D · Potential for harm, one-off | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. |
| Apr 30, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 23, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 23, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 23, 2025 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 30, 2024 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| May 30, 2024 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint |
| Apr 25, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 25, 2024 | B · Minimal risk, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Apr 25, 2024 | B · Minimal risk, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 5 | 1 | G ▲ |
| 2025 | 3 | 0 | D |
| 2026 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $28,912.
| Date | Type | Amount / length |
|---|---|---|
| Apr 25, 2024 | Fine | $28,912 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.04 | 4.11 | 3.95 | bottom 14% in New Hampshire; bottom 15% in the U.S. |
| Registered Nurse hours | 0.60 | 0.82 | 0.69 | bottom 24% in New Hampshire; top 48% in the U.S. |
| Weekend total nurse staffing | 2.83 | 3.67 | 3.50 | bottom 22% in New Hampshire; bottom 22% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.54 | 0.55 | 0.48 | top 46% in New Hampshire; top 29% in the U.S. |
| Total nursing staff turnover (%) | 49.2 | 44.1 | 45.8 | bottom 25% in New Hampshire; bottom 39% in the U.S. |
| RN turnover (%) | 50.0 | 40.9 | 42.9 | bottom 29% in New Hampshire; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.39, RN 0.67, weekend 3.15. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Fc-Gen Operations Investment LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Gen Operations I LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Gen Operations II LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Genesis Healthcare INC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/02/2015 |
| Genesis Healthcare LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Genesis Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Sun Healthcare Group, INC. | Organization | 5% or Greater Indirect Ownership Interest | — | 04/20/2007 |
| Sunbridge Healthcare LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/20/2007 |
| Welltower Op LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 03/01/2024 |
| Whitman, Arnold | Individual | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Anghel, Rodica | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/04/2022 |
| Anghel, Rodica | Individual | ADP of the SNF | NOT APPLICABLE | 05/04/2022 |
| Berg, Michael | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2012 |
| Bridgeford, Laura | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2024 |
| Fishman, Steven | Individual | Corporate Director | NOT APPLICABLE | 12/01/2012 |
| Hernandez, Amanda | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Mendelson, Avi | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2024 |
| Whitman, Arnold | Individual | Corporate Director | NOT APPLICABLE | 12/01/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "When a doctor orders lab work, how quickly is it done and how are results communicated back?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Riverwoods at Exeter | 3.7 mi | Exeter, NH | ★★★★★ | 4/5 | |
| Oceanside Skilled Nursing and Rehabilitation | 4.6 mi | Hampton, NH | ★☆☆☆☆ | 1/5 | |
| Webster at Rye | 6.8 mi | Rye, NH | ★★★★☆ | 4/5 | |
| Rockingham County Nursing Home | 7.5 mi | Brentwood, NH | ★★★★☆ | 4/5 | |
| Mill Town Health and Rehabilitation | 8.4 mi | Amesbury, MA | ★☆☆☆☆ | 1/5 | SFF |
| Maplewood Center | 8.8 mi | Amesbury, MA | ★☆☆☆☆ | 1/5 | SFF |
| Edgewood Centre (the) | 9.7 mi | Portsmouth, NH | ★★★☆☆ | 3/5 | |
| Cedar Healthcare Center | 9.8 mi | Portsmouth, NH | ★★★★★ | 5/5 | |
| Colonial Poplin Nursing Home | 11.0 mi | Fremont, NH | ★★★★☆ | 4/5 | |
| Adviniacare Newburyport | 11.1 mi | Newburyport, MA | ★★☆☆☆ | 3/5 | |
| Port Rehabilitation and Healthcare Center | 11.6 mi | Newburyport, MA | ★★☆☆☆ | 3/5 | |
| The Mansion at Brigham | 12.0 mi | Newburyport, MA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 305064.