How to file a complaint about care →
No fines or payment denials in the published 3-year window.
23 Geremonty Drive, Salem, NH 03079 (opens Google Maps) · Rockingham County · (603) 893-5586· 110 certified beds · avg 89 residents/day · certified since Jan 1, 1996 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. F-0690
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| Aug 14, 2025 | B · Potential for minimal harm, pattern | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · F-0565 |
| Aug 8, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Aug 8, 2024 | B · Potential for minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Aug 8, 2024 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Aug 8, 2024 | B · Potential for minimal harm, pattern | The facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730 |
| Aug 2, 2023 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 2, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Citations from standard inspections increased between the last two inspection cycles (5 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2024 | 5 | 0 | E |
| 2025 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.18 | 4.11 | 3.95 | top 42% in New Hampshire; top 33% in the U.S. |
| Registered Nurse hours | 0.77 | 0.82 | 0.69 | top 50% in New Hampshire; top 30% in the U.S. |
| Weekend total nurse staffing | 3.56 | 3.67 | 3.50 | top 42% in New Hampshire; top 39% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.50 | 0.55 | 0.48 | bottom 46% in New Hampshire; top 33% in the U.S. |
| Total nursing staff turnover (%) | 42.4 | 44.1 | 45.8 | top 44% in New Hampshire; top 43% in the U.S. |
| RN turnover (%) | 35.7 | 40.9 | 42.9 | top 38% in New Hampshire; top 39% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.89, RN 0.71, weekend 3.32.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.89 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Salemhaven. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Covenant Health | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2001 |
| Milliard, Raymond | Individual | Contracted Managing Employee | NOT APPLICABLE | 04/03/2003 |
| Milliard, Raymond | Individual | Corporate Director | NOT APPLICABLE | 04/03/2003 |
| Murray-Potrin, Kathy | Individual | Corporate Director | NOT APPLICABLE | 12/01/1979 |
| Murray-Potrin, Kathy | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2016 |
All 5 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Warde Health Center | 3.3 mi | Windham, NH | ★★★★★ | 5/5 | |
| Cedar View Rehabilitation and Healthcare Center | 4.0 mi | Methuen, MA | ★★★★★ | 5/5 | |
| Nevins Nursing & Rehabilitation Center | 4.1 mi | Methuen, MA | ★★☆☆☆ | 2/5 | |
| Whittier Bradford Transitional Care Unit | 4.9 mi | Bradford, MA | ★★★★★ | 5/5 | |
| Haverhill Rehabilitation and Healthcare Center | 5.1 mi | Haverhill, MA | ★★☆☆☆ | 3/5 | |
| M I Nursing & Restorative Center | 5.3 mi | Lawrence, MA | ★★★☆☆ | 2/5 | |
| Royal Wood Mill Center | 5.9 mi | Lawrence, MA | ★★★☆☆ | 3/5 | |
| Oxford Rehabilitation & Health Care Center | 6.4 mi | Haverhill, MA | ★☆☆☆☆ | 1/5 | |
| Aspen Hill Rehabiliation & Healthcare Center | 6.6 mi | Haverhill, MA | ★★★☆☆ | 2/5 | |
| Penacook Place, INC | 7.0 mi | Haverhill, MA | ★★★★☆ | 4/5 | |
| Prescott House | 7.2 mi | North Andover, MA | ★★☆☆☆ | 2/5 | |
| Meadows, the | 7.4 mi | North Andover, MA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Rockingham, NH — 12 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 305058.
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