Villaspring of Erlanger

Name: Villaspring of Erlanger
Address: 4220 Houston Road, Erlanger, KY, 41018, US
Telephone: 8597276700

4220 Houston Road, Erlanger, KY 41018 · Kenton County · 140 certified beds · avg 134 residents/day · certified since Nov 3, 2000

Part of chain: CARESPRING (16 facilities, chain avg rating 4.0★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.27

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 11, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 11, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 11, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Sep 11, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Sep 11, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 11, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 15, 2019	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 15, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 15, 2019	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 15, 2019	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Aug 15, 2019	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Aug 15, 2019	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 5).

Year	Citations	Worst severity that year
2019	6	E
2024	1	E
2025	5	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Kentucky avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.27	3.71	3.95	bottom 42% in Kentucky; bottom 25% in the U.S.
Registered Nurse hours	0.50	0.74	0.69	bottom 30% in Kentucky; bottom 37% in the U.S.
Weekend total nurse staffing	3.01	3.27	3.50	top 49% in Kentucky; bottom 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.37	0.53	0.48	bottom 36% in Kentucky; bottom 47% in the U.S.
Total nursing staff turnover (%)	44.6	46.4	45.8	top 48% in Kentucky; top 49% in the U.S.
RN turnover (%)	33.3	41.8	42.9	top 34% in Kentucky; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.82, RN 0.58, weekend 3.52. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Barry N Bortz 06042009 Tr	Organization	5% or Greater Indirect Ownership Interest	72%	10/01/2013
Bortz Family Irrevocable T/A	Organization	5% or Greater Indirect Ownership Interest	9%	02/01/2014
Carespring Health Care Holdings LP	Organization	5% or Greater Direct Ownership Interest	100%	10/01/2013
Eppers, David	Individual	5% or Greater Indirect Ownership Interest	15%	10/01/2013
Carespring Health Care Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	02/28/2007
Chirumbolo, Christopher	Individual	Corporate Officer	NOT APPLICABLE	09/01/2016
Eppers, David	Individual	Corporate Officer	NOT APPLICABLE	10/01/2013
Reilly, Amber	Individual	W-2 Managing Employee	NOT APPLICABLE	07/24/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Florence Park Care Center	1.4 mi	Florence, KY	★☆☆☆☆	1/5
Village Care Center	1.6 mi	Erlanger, KY	★★★★☆	4/5
Belmont Terrace Nursing and Rehabilitation Center	1.6 mi	Florence, KY	★☆☆☆☆	1/5
St Elizabeth Edgewood SNF	3.3 mi	Edgewood, KY	★★★★★	4/5
Emerald Trace	3.4 mi	Elsmere, KY	★★☆☆☆	2/5
Woodcrest Nursing and Rehabilitation Center	3.5 mi	Elsmere, KY	★★★★☆	4/5
Madonna Manor	3.6 mi	Villa Hills, KY	★☆☆☆☆	1/5
Brookside Healthcare Center	4.4 mi	Cincinnati, OH	★★★★★	4/5
Bayley Place	5.1 mi	Cincinnati, OH	★★★★★	4/5
Delhi Post-Acute	5.5 mi	Cincinnati, OH	★☆☆☆☆	2/5
Western Hills Retirement Village	6.8 mi	Cincinnati, OH	★★★★☆	3/5
Rosedale Green	6.8 mi	Covington, KY	★★★★☆	5/5

Compare this facility with the 3 closest →

All facilities in Erlanger →

Facility data as of CMS processing date 2026-08-01. CCN 185447.

The Care File

Visit checklist — Villaspring of Erlanger

4220 Houston Road, Erlanger, KY 41018 · 8597276700

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 185447 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)