7235 Heritagespring Drive, West Chester, OH 45069 (opens Google Maps) · Butler County · (513) 759-5777· 144 certified beds · avg 125 residents/day · certified since Oct 7, 2004 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CARESPRING (16 facilities, chain avg rating 4.0★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, isolated · Nov 19, 2025 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: May 15, 2025 (Past Non-Compliance)
▲ Immediate jeopardy, isolated · Nov 25, 2024 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Dec 17, 2024 (Deficient, Provider has date of correction)
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint F-0760
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint F-0755
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint F-0755
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 19, 2025 | ▲ J · Immediate jeopardy, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Nov 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Apr 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Nov 25, 2024 | ▲ J · Immediate jeopardy, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Nov 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Nov 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| Nov 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit. · from a complaint · F-0711 |
| Nov 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. · from a complaint · F-0712 |
| Nov 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Nov 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Apr 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Apr 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
| 2024 | 7 | 1 | J ▲ |
| 2025 | 3 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
2 fines totaling $40,745.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Nov 19, 2025 | Fine | $22,925 |
| Nov 25, 2024 | Fine | $17,820 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.41 | 3.45 | 3.95 | top 43% in Ohio; bottom 32% in the U.S. |
| Registered Nurse hours | 0.66 | 0.60 | 0.69 | top 30% in Ohio; top 40% in the U.S. |
| Weekend total nurse staffing | 2.97 | 3.07 | 3.50 | top 47% in Ohio; bottom 29% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.45 | 0.42 | 0.48 | top 34% in Ohio; top 40% in the U.S. |
| Total nursing staff turnover (%) | 63.5 | 48.7 | 45.8 | bottom 15% in Ohio; bottom 12% in the U.S. |
| RN turnover (%) | 50.0 | 43.9 | 42.9 | bottom 43% in Ohio; bottom 39% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.05, RN 0.79, weekend 3.53.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.05 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Heritagespring Healthcare Center of West Chester. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Barry N Bortz 06042009 Tr | Organization | 5% or Greater Indirect Ownership Interest | 72% | 10/01/2013 |
| Bortz Family Trust/Key Bank Trustee | Organization | 5% or Greater Indirect Ownership Interest | 9% | 10/01/2013 |
| Carespring Health Care Holdings LP | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2013 |
| Eppers, David | Individual | 5% or Greater Indirect Ownership Interest | 15% | 07/13/2010 |
| Carespring Health Care Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/28/2007 |
| Carespring Leasing, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2007 |
| Chirumbolo, Christopher | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2016 |
| Eppers, David | Individual | Corporate Officer | NOT APPLICABLE | 07/13/2010 |
| McGill, Emily | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/19/2023 |
All 9 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Carespring — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Chesterwood Atc | 1.3 mi | West Chester, OH | ★★★★★ | 4/5 | |
| MCV Health Care Facilities, INC | 2.6 mi | Mason, OH | ★★★★★ | 5/5 | |
| Majestic Care of Cedar Village. | 3.2 mi | Mason, OH | ★★☆☆☆ | 1/5 | |
| Mason Health Care Center | 3.5 mi | Mason, OH | ★★★☆☆ | 3/5 | |
| Brookwood Care Center | 5.4 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Cottingham Retirement Community | 5.4 mi | Cincinnati, OH | ★★★☆☆ | 2/5 | |
| Ohio Living Mount Pleasant | 5.5 mi | Monroe, OH | ★★★★☆ | 3/5 | |
| Hawthorn Glen Nursing Center | 6.2 mi | Middletown, OH | ★☆☆☆☆ | 2/5 | |
| Otterbein at Maineville | 6.2 mi | Maineville, OH | ★★★☆☆ | 3/5 | |
| Lodge Nursing & Rehab Center | 6.4 mi | Loveland, OH | ★★★★☆ | 4/5 | |
| Otterbein Lebanon Retirement Community | 6.7 mi | Lebanon, OH | ★★★★★ | 4/5 | |
| Doverwood Village | 6.8 mi | Hamilton, OH | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Butler, OH — 25 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366301.
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