The Pavilion at Kenton
401 East 20th Street, Covington, KY 41014 · Kenton County · 82 certified beds · avg 78 residents/day · certified since Feb 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: THE PAVILION GROUP (6 facilities, chain avg rating 2.8★)
1/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
2.61
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (24)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2026 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Mar 26, 2026 | F · Potential for harm, facility-wide | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Mar 26, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Mar 26, 2026 | E · Potential for harm, repeated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint |
| Mar 26, 2026 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Mar 26, 2026 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Mar 26, 2026 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Mar 26, 2026 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Mar 26, 2026 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. |
| Feb 28, 2025 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 28, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 28, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 15, 2021 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 15, 2021 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jul 15, 2021 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 18).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 3 | 0 | E |
| 2025 | 3 | 0 | F |
| 2026 | 18 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Kentucky avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.61 | 3.71 | 3.95 | bottom 3% in Kentucky; bottom 5% in the U.S. |
| Registered Nurse hours | 0.54 | 0.74 | 0.69 | bottom 36% in Kentucky; bottom 43% in the U.S. |
| Weekend total nurse staffing | 2.38 | 3.27 | 3.50 | bottom 8% in Kentucky; bottom 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.53 | 0.48 | top 42% in Kentucky; top 34% in the U.S. |
| Total nursing staff turnover (%) | 76.1 | 46.4 | 45.8 | bottom 3% in Kentucky; bottom 3% in the U.S. |
| RN turnover (%) | 66.7 | 41.8 | 42.9 | bottom 12% in Kentucky; bottom 15% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.85, RN 0.59, weekend 2.59. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berger, David | Individual | 5% or Greater Indirect Ownership Interest | 20% | 05/09/2017 |
| Klein, Chaim | Individual | 5% or Greater Indirect Ownership Interest | 8% | 05/09/2017 |
| Klein, Gershon | Individual | 5% or Greater Indirect Ownership Interest | 8% | 05/09/2017 |
| Klein, Yisrael | Individual | 5% or Greater Indirect Ownership Interest | 8% | 05/09/2017 |
| Lieberman, Nechemia | Individual | 5% or Greater Indirect Ownership Interest | 24% | 05/09/2017 |
| Nielk Equities LLC | Organization | 5% or Greater Indirect Ownership Interest | 25% | 05/09/2017 |
| Rainland Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2022 |
| Wild Cat Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | — | 05/09/2017 |
| Wildcat Holding LLC | Organization | 5% or Greater Direct Ownership Interest | — | 05/09/2017 |
| Berger, David | Individual | ADP of the SNF | NOT APPLICABLE | 05/09/2017 |
| Citrin Cooperman Advisors LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/09/2017 |
| Fasten Halberstam LLP | Organization | ADP of the SNF | NOT APPLICABLE | 05/09/2017 |
| Faughn, Laura | Individual | ADP of the SNF | NOT APPLICABLE | 01/02/2025 |
| Frey, Christina | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/14/2025 |
| Frey, Christina | Individual | ADP of the SNF | NOT APPLICABLE | 01/14/2025 |
| Full Med Staffing LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/09/2017 |
| Gale Healthcare Solutions LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/09/2017 |
| Krieser, Akiva | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/09/2017 |
| Lieberman, Nechemia | Individual | ADP of the SNF | NOT APPLICABLE | 05/09/2017 |
| Med-Net Compliance LLC | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How can my family member make private phone or video calls, and can we see where?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Rosedale Green | 1.8 mi | Covington, KY | ★★★★☆ | 5/5 | |
| Highlandspring of Ft Thomas | 1.9 mi | Fort Thomas, KY | ★★★☆☆ | 3/5 | |
| St Elizabeth Ft Thomas SNF | 2.0 mi | Fort Thomas, KY | ★★★★☆ | 5/5 | |
| Carmel Manor | 3.2 mi | Fort Thomas, KY | ★☆☆☆☆ | 1/5 | |
| Madonna Manor | 4.5 mi | Villa Hills, KY | ★☆☆☆☆ | 1/5 | |
| Lincoln Crawford Care Center | 4.6 mi | Cincinnati, OH | ★★★☆☆ | 2/5 | abuse |
| Brookside Healthcare Center | 4.7 mi | Cincinnati, OH | ★★★★★ | 4/5 | |
| Carecore at Margaret Hall | 4.8 mi | Cincinnati, OH | ★★☆☆☆ | 1/5 | |
| Clifton Healthcare Center | 4.8 mi | Cincinnati, OH | ★★★☆☆ | 2/5 | |
| Seven Acres Senior Living at Clifton | 4.9 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Beechwood Home for Incurables | 5.1 mi | Cincinnati, OH | ★★★★★ | 4/5 | |
| St Elizabeth Edgewood SNF | 5.4 mi | Edgewood, KY | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 185038.