Eastgate Health Care Center

Name: Eastgate Health Care Center
Address: 4400 GLEN ESTE WITHAMSVILLE ROAD, Cincinnati, OH, 45245, US
Telephone: 5137523710

4400 Glen Este Withamsville Road, Cincinnati, OH 45245 · Clermont County · 175 certified beds · avg 159 residents/day · certified since Feb 1, 1990

Part of chain: CARESPRING (16 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.05

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 28, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 28, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 28, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Aug 28, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 28, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Aug 28, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 9, 2022	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 9, 2022	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 25, 2019	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jul 25, 2019	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 6).

Year	Citations	Worst severity that year
2019	2	D
2022	2	D
2025	6	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.05	3.45	3.95	bottom 29% in Ohio; bottom 16% in the U.S.
Registered Nurse hours	0.59	0.60	0.69	top 42% in Ohio; top 50% in the U.S.
Weekend total nurse staffing	2.73	3.07	3.50	bottom 29% in Ohio; bottom 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.56	0.42	0.48	top 19% in Ohio; top 26% in the U.S.
Total nursing staff turnover (%)	40.7	48.7	45.8	top 29% in Ohio; top 38% in the U.S.
RN turnover (%)	12.0	43.9	42.9	top 6% in Ohio; top 5% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.77, weekend 3.57. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Carespring Health Care Holdings LP	Organization	5% or Greater Direct Ownership Interest	100%	10/01/2013
Eppers, David	Individual	5% or Greater Indirect Ownership Interest	15%	10/01/2013
Carespring Health Care Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	02/28/2007
Chirumbolo, Christopher	Individual	Corporate Officer	NOT APPLICABLE	09/01/2016
Eppers, David	Individual	Corporate Officer	NOT APPLICABLE	10/01/2013
Feldkamp, Stephanie	Individual	W-2 Managing Employee	NOT APPLICABLE	01/28/2024
Pink, Chestra	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Glen the	0.4 mi	Cincinnati, OH	★★★★★	5/5
Otterbein Union Township	1.5 mi	Batavia, OH	★★★☆☆	3/5
Atlantes the	1.8 mi	Cincinnati, OH	★★★★★	5/5
Siena Gardens Rehabilitation & Transitional Care	2.2 mi	Cincinnati, OH	★★★★★	5/5
Forest Hills Healthcare Center.	2.9 mi	Cincinnati, OH	★★★★☆	3/5
Anderson, the	3.8 mi	Cincinnati, OH	★☆☆☆☆	2/5
S.e.m. Haven Health Care Center	5.4 mi	Milford, OH	★★★★★	4/5
Mount Washington Care Center	5.8 mi	Cincinnati, OH	★★★☆☆	2/5
Sunrise Nursing Healthcare LLC	6.0 mi	Amelia, OH	★★★★☆	4/5
The Laurels of Milford	6.6 mi	Milford, OH	★★★★☆	4/5
Batavia Nursing Care Center	6.7 mi	Batavia, OH	★★★★☆	5/5
Residence at Salem Woods	6.9 mi	Cincinnati, OH	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Cincinnati →

Facility data as of CMS processing date 2026-08-01. CCN 365772.

The Care File

Visit checklist — Eastgate Health Care Center

4400 Glen Este Withamsville Road, Cincinnati, OH 45245 · 5137523710

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365772 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)