Doverwood Village

Name: Doverwood Village
Address: 4195 HAMILTON MASON ROAD, Hamilton, OH, 45011, US
Telephone: 5137771400

4195 Hamilton Mason Road, Hamilton, OH 45011 · Butler County · 99 certified beds · avg 91 residents/day · certified since Nov 24, 1995

Part of chain: CARESPRING (16 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.38

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 27, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 27, 2025	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint
Jun 27, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 27, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Dec 11, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Jan 11, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Dec 7, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Oct 27, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Sep 28, 2022	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not honor residents' individual preferences, choices, values, and beliefs in their daily life and care.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 28, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 4).

Year	Citations	Worst severity that year
2022	11	D
2023	2	D
2024	2	D
2025	4	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.38	3.45	3.95	top 44% in Ohio; bottom 30% in the U.S.
Registered Nurse hours	0.44	0.60	0.69	bottom 27% in Ohio; bottom 29% in the U.S.
Weekend total nurse staffing	3.12	3.07	3.50	top 36% in Ohio; bottom 38% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.42	0.48	bottom 28% in Ohio; bottom 31% in the U.S.
Total nursing staff turnover (%)	45.0	48.7	45.8	top 41% in Ohio; bottom 50% in the U.S.
RN turnover (%)	50.0	43.9	42.9	bottom 43% in Ohio; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.42, RN 0.58, weekend 4.09. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Barry N Bortz 06042009 Tr	Organization	5% or Greater Indirect Ownership Interest	—	05/10/2022
Bortz Family Irrevocable T/A	Organization	5% or Greater Indirect Ownership Interest	—	05/10/2022
Carespring Health Care Holdings LP	Organization	5% or Greater Indirect Ownership Interest	—	05/10/2022
CS Hillandale Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	05/10/2022
Eppers, David	Individual	5% or Greater Indirect Ownership Interest	—	05/10/2022
Carespring Health Care Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2022
Chirumbolo, Christopher	Individual	Corporate Officer	NOT APPLICABLE	05/10/2022
Eppers, David	Individual	Corporate Officer	NOT APPLICABLE	05/10/2022
Gramann, Sara	Individual	W-2 Managing Employee	NOT APPLICABLE	11/19/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How is pest control handled here, and when was the last treatment or inspection?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Birchwood Care Center	0.1 mi	Hamilton, OH	★★★★★	5/5
Glen Meadows	1.3 mi	Hamilton, OH	★★★★★	5/5
Hamilton Respiratory and Nursing Center	2.2 mi	Hamilton, OH	★★★☆☆	3/5
Liberty Station Health Campus	2.7 mi	Liberty TWP, OH		—/5
Residence at Huntington Court	3.5 mi	Hamilton, OH	★★★★★	4/5
Majestic Care of Fairfield LLC	3.9 mi	Fairfield, OH	★★☆☆☆	2/5
Gateway Springs Health Campus	3.9 mi	Hamilton, OH	★★★★★	5/5
Parkside Nursing and Rehabilitation Center	4.0 mi	Fairfield, OH	★★★☆☆	2/5
Hawthorn Glen Nursing Center	4.6 mi	Middletown, OH	★☆☆☆☆	2/5
Ayden Healthcare of Fairfield	4.7 mi	Fairfield, OH	★☆☆☆☆	1/5
Carecore at the Meadows	6.0 mi	Cincinnati, OH	★★☆☆☆	2/5
Jamestowne Rehabilitation	6.4 mi	Hamilton, OH	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Hamilton →

Facility data as of CMS processing date 2026-08-01. CCN 366040.

The Care File

Visit checklist — Doverwood Village

4195 Hamilton Mason Road, Hamilton, OH 45011 · 5137771400

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How is pest control handled here, and when was the last treatment or inspection?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366040 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)